managed. Support service improvements through proactive problem management. Essential Experience & Skills 1–2 years’ IT support/service desk experience (MSP background desirable). Knowledge of ITIL practices. MicrosoftWindows Server (2016–2022). Microsoft 365 (Email, SharePoint, OneDrive, Teams). Active Directory management. Windows10/11 & Apple OS support. Microsoft Office Suite. More ❯
systems and processes Set up of AV systems for small conferences and meetings Person Specification The essential skills, knowledge and experience required are: In depth support knowledge of MicrosoftWindows10, 11 & Mac Devices In depth support knowledge of Microsoft Office 365 and SharePoint Desirable skills, knowledge and experience required are: Proven track record and experience More ❯
company locations to provide on-site support and collaborating with team members during projects. Responsible for managing mobile devices, configuration, and troubleshooting any issues. Experience in troubleshooting MS Windows10, 11 as well as Office 365. Microsoft accreditations such as MCP and/or MCSE and ITIL would be advantageous. The role requires a confident communicator … ability and customer service awareness gained within an IT Helpdesk/Service Desk/Call Centre environment. Creating and applying user groups, permissions and settings using NTFS and Windows Group Policy. Tracking asset management by managing stock, issuing items and maintaining records. What’s in it for you? An industry leading salary State of the art, modern working More ❯
required Assisting with customer projects What we're looking for: Full UK driving license is essential to provide support across the large site and surrounding satellite sites MicrosoftWindows 7 and 10 Operating Systems Deployment, configuration and support Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role … and accurate call logging, documentation, and email correspondence Good time management/organisational skills Work well as part of a team or independently Desirable skills/qualifications: MicrosoftWindows 7/10 training and certification Active Directory management Understanding of SCCM Understanding of Mobile Iron or similar mobile device management platforms Understanding of McAfee EPO What More ❯
