IS Recapture & ORCA Expert understanding of MSI technology, including transforms. Document package configuration Package defect remediation Experience of large OS migration projects (preferably Windows 7 and Windows10) Data Analysis and reporting skills Good communication skills (customer facing as you may need to speak … standards, processes and best practices Involvement in delivering large scale deployments of software, e.g. Microsoft Office Experience of large OS migration projects (preferably windows10) Highlight changes to processes or errors to the process owners. Maintain own process and working instruction documents Work within the contractual … agile and waterfall Microsoft Active Directory server Microsoft Group Policy Objects (GPOs) Understand cloud technologies Understand network topology Must have packaged applications for Windows 7 and Windows10 OS platforms. Must have experience of complex application packaging. (E.g. Autodesk, MS Office, etc.) Software deployment More ❯
mobile devices and printers. Manage and resolve ServiceNow tickets in line with SLAs, escalating where appropriate. Help facilitate the business-wide upgrade from Windows10 to Windows 11, ensuring a smooth transition for end users and minimal disruption. Deliver a positive end-user experience … in a similar IT support or site analyst role. Strong understanding of IT Service Management (ideally ITIL frameworks). Hands-on experience supporting MicrosoftWindows10, Office 365, and mobile devices – Windows 11 upgrade experience is a plus. Confident communicator with a user-focused More ❯
mobile devices and printers. Manage and resolve ServiceNow tickets in line with SLAs, escalating where appropriate. Help facilitate the business-wide upgrade from Windows10 to Windows 11, ensuring a smooth transition for end users and minimal disruption. Deliver a positive end-user experience … in a similar IT support or site analyst role. Strong understanding of IT Service Management (ideally ITIL frameworks). Hands-on experience supporting MicrosoftWindows10, Office 365, and mobile devices – Windows 11 upgrade experience is a plus. Confident communicator with a user-focused More ❯
mobile devices and printers. Manage and resolve ServiceNow tickets in line with SLAs, escalating where appropriate. Help facilitate the business-wide upgrade from Windows10 to Windows 11, ensuring a smooth transition for end users and minimal disruption. Deliver a positive end-user experience … in a similar IT support or site analyst role. Strong understanding of IT Service Management (ideally ITIL frameworks). Hands-on experience supporting MicrosoftWindows10, Office 365, and mobile devices – Windows 11 upgrade experience is a plus. Confident communicator with a user-focused More ❯
mobile devices and printers. Manage and resolve ServiceNow tickets in line with SLAs, escalating where appropriate. Help facilitate the business-wide upgrade from Windows10 to Windows 11, ensuring a smooth transition for end users and minimal disruption. Deliver a positive end-user experience … in a similar IT support or site analyst role. Strong understanding of IT Service Management (ideally ITIL frameworks). Hands-on experience supporting MicrosoftWindows10, Office 365, and mobile devices – Windows 11 upgrade experience is a plus. Confident communicator with a user-focused More ❯
Role : Infrastructure Manager - Windows 11 Location: Edinburgh, UK Experience Required: 8+ years Role Summary: We are looking for a skilled Infrastructure Manager with a strong focus on Windows 11 environment management to lead and support infrastructure initiatives, including desktop and server administration, system upgrades, and application … migrations. The ideal candidate will be well-versed in Windows Administration , Active Directory , SCCM , and have experience in Windows 11 rollout and support . Key Responsibilities: Manage and maintain enterprise-wide Windows infrastructure with a focus on Windows 11 rollout and lifecycle … support . Oversee Windows Active Directory and Group Policy management. Utilize SCCM for deployment, patching, inventory, and OS management. Lead or support application migration projects, including pre- and post-migration validation. Ensure endpoint compliance, performance, and security for Windows 11 devices. Develop and maintain infrastructure documentation More ❯
resolve issues related to network performance and connectivity. Skills & Experience Required: 🎯 Technical Expertise: Knowledge of Active Directory (AD) and user management. Experience troubleshooting Windows operating systems (Windows10/11) . Basic understanding of networking principles , including TCP/IP, DNS, and DHCP. Hands More ❯
resolve issues related to network performance and connectivity. Skills & Experience Required: 🎯 Technical Expertise: Knowledge of Active Directory (AD) and user management. Experience troubleshooting Windows operating systems (Windows10/11) . Basic understanding of networking principles , including TCP/IP, DNS, and DHCP. Hands More ❯
resolve issues related to network performance and connectivity. Skills & Experience Required: 🎯 Technical Expertise: Knowledge of Active Directory (AD) and user management. Experience troubleshooting Windows operating systems (Windows10/11) . Basic understanding of networking principles , including TCP/IP, DNS, and DHCP. Hands More ❯
resolve issues related to network performance and connectivity. Skills & Experience Required: 🎯 Technical Expertise: Knowledge of Active Directory (AD) and user management. Experience troubleshooting Windows operating systems (Windows10/11) . Basic understanding of networking principles , including TCP/IP, DNS, and DHCP. Hands More ❯
edinburgh, central scotland, United Kingdom Hybrid / WFH Options
Experis UK
routing (Cisco, HP, or similar). VMware/Hyper-V Familiarity with network monitoring tools (e.g., PRTG, SolarWinds, Zabbix). Modern Workplace environments Windows10/11 Windows Server 2016 onwards Experience with cloud networking (Azure, AWS, or GCP) is advantageous. ITIL Excellent troubleshooting More ❯
glasgow, central scotland, United Kingdom Hybrid / WFH Options
Experis UK
routing (Cisco, HP, or similar). VMware/Hyper-V Familiarity with network monitoring tools (e.g., PRTG, SolarWinds, Zabbix). Modern Workplace environments Windows10/11 Windows Server 2016 onwards Experience with cloud networking (Azure, AWS, or GCP) is advantageous. ITIL Excellent troubleshooting More ❯
aberdeen, north east scotland, United Kingdom Hybrid / WFH Options
Experis UK
routing (Cisco, HP, or similar). VMware/Hyper-V Familiarity with network monitoring tools (e.g., PRTG, SolarWinds, Zabbix). Modern Workplace environments Windows10/11 Windows Server 2016 onwards Experience with cloud networking (Azure, AWS, or GCP) is advantageous. ITIL Excellent troubleshooting More ❯
of all hardware, software and networks utilized by a retail focused business (and possibly one or more related companies), including the management of: Windows Server 2016/2022, Hyper-converged infrastructure, HPE Servers, VMware ESXi 8 and vSphere clusters Microsoft SCCM/SCOM, RemoteApp, Exchange, Microsoft 365, Endpoint … Fire alarm, security system, lighting controls, IP CCTV systems Coordinating the work of third party MSP/IT service providers Requirements: At least 10 years of current, hands-on IT management and systems administration experience covering (as much as possible of) the technologies in place as listed above. … At minimum, our client is looking for current certification in the core technologies upon which the businesses rely including: Microsoft certifications: Microsoft 365, Windows Server, Exchange, MCSE Core Infrastructure 2016, Windows10/11 Cisco CCNP VMware VCP 2023 ITIL CISSP or similar preferred More ❯
of all hardware, software and networks utilized by a retail focused business (and possibly one or more related companies), including the management of: Windows Server 2016/2022, Hyper-converged infrastructure, HPE Servers, VMware ESXi 8 and vSphere clusters Microsoft SCCM/SCOM, RemoteApp, Exchange, Microsoft 365, Endpoint … Fire alarm, security system, lighting controls, IP CCTV systems Coordinating the work of third party MSP/IT service providers Requirements: At least 10 years of current, hands-on IT management and systems administration experience covering (as much as possible of) the technologies in place as listed above. … At minimum, our client is looking for current certification in the core technologies upon which the businesses rely including: Microsoft certifications: Microsoft 365, Windows Server, Exchange, MCSE Core Infrastructure 2016, Windows10/11 Cisco CCNP VMware VCP 2023 ITIL CISSP or similar preferred More ❯
of all hardware, software and networks utilized by a retail focused business (and possibly one or more related companies), including the management of: Windows Server 2016/2022, Hyper-converged infrastructure, HPE Servers, VMware ESXi 8 and vSphere clusters Microsoft SCCM/SCOM, RemoteApp, Exchange, Microsoft 365, Endpoint … Fire alarm, security system, lighting controls, IP CCTV systems Coordinating the work of third party MSP/IT service providers Requirements: At least 10 years of current, hands-on IT management and systems administration experience covering (as much as possible of) the technologies in place as listed above. … At minimum, our client is looking for current certification in the core technologies upon which the businesses rely including: Microsoft certifications: Microsoft 365, Windows Server, Exchange, MCSE Core Infrastructure 2016, Windows10/11 Cisco CCNP VMware VCP 2023 ITIL CISSP or similar preferred More ❯
support for client environments. Troubleshoot and resolve hardware, software, and network issues across desktops, laptops, printers, and mobile devices. Support Microsoft technologies including Windows10/11, Microsoft 365, Active Directory, and Exchange Online. Install, configure, and upgrade IT hardware and software. Maintain clear and accurate … and build strong client relationships. Requirements: Proven experience in a desktop support or IT field engineer role. Strong knowledge of Microsoft infrastructure technologies (Windows OS, Microsoft 365, AD, Exchange, etc.). Experience with basic networking (TCP/IP, DNS, DHCP). Familiarity with remote support tools and ticketing More ❯
Garelochhead, Dunbartonshire, United Kingdom Hybrid / WFH Options
CBSbutler Ltd
experience within an IT support environment. Strong technical knowledge and hands-on experience with: Virtualisation (specifically VMware vSphere) Storage Area Networks (specifically NetApp) MicrosoftWindows Server (ideally 2019) Networking (Cisco and/or Juniper switches/principles) Security Tools (specifically McAfee suite) Solid understanding of ITIL processes. Excellent … communication, leadership, and mentoring skills. Ability to create clear technical documentation and processes. Customer-focused mindset. Desirable Skills: Experience with Splunk. Experience supporting MicrosoftWindows10 environments. Knowledge of Active Directory and SharePoint. Familiarity with military security protocols, Protected Document Registers (PDR), or Joint Service Publications More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
CBSbutler Ltd
experience within an IT support environment. Strong technical knowledge and hands-on experience with: Virtualisation (specifically VMware vSphere) Storage Area Networks (specifically NetApp) MicrosoftWindows Server (ideally 2019) Networking (Cisco and/or Juniper switches/principles) Security Tools (specifically McAfee suite) Solid understanding of ITIL processes. Excellent … communication, leadership, and mentoring skills. Ability to create clear technical documentation and processes. Customer-focused mindset. Desirable Skills: Experience with Splunk. Experience supporting MicrosoftWindows10 environments. Knowledge of Active Directory and SharePoint. Familiarity with military security protocols, Protected Document Registers (PDR), or Joint Service Publications More ❯
Glasgow, Garelochhead, Dunbartonshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
experience within an IT support environment. Strong technical knowledge and hands-on experience with: Virtualisation (specifically VMware vSphere) Storage Area Networks (specifically NetApp) MicrosoftWindows Server (ideally 2019) Networking (Cisco and/or Juniper switches/principles) Security Tools (specifically McAfee suite) Solid understanding of ITIL processes. Excellent … communication, leadership, and mentoring skills. Ability to create clear technical documentation and processes. Customer-focused mindset. Desirable Skills: Experience with Splunk. Experience supporting MicrosoftWindows10 environments. Knowledge of Active Directory and SharePoint. Familiarity with military security protocols, Protected Document Registers (PDR), or Joint Service Publications More ❯
experience within an IT support environment. Strong technical knowledge and hands-on experience with: Virtualisation (specifically VMware vSphere) Storage Area Networks (specifically NetApp) MicrosoftWindows Server (ideally 2019) Networking (Cisco and/or Juniper switches/principles) Security Tools (specifically McAfee suite) Solid understanding of ITIL processes. Excellent … communication, leadership, and mentoring skills. Ability to create clear technical documentation and processes. Customer-focused mindset. Desirable Skills: Experience with Splunk. Experience supporting MicrosoftWindows10 environments. Knowledge of Active Directory and SharePoint. Familiarity with military security protocols, Protected Document Registers (PDR), or Joint Service Publications More ❯
of IT infrastructure support working across a range of up-to-date technologies including: Desktop/laptop/printer hardware Office 365 Exchange Windows10 &11 Active Directory, Azure and iOS Deployment technologies such as SCCM and InTune. Mobile phone support iPhone/iPad VIP support More ❯
of IT infrastructure support working across a range of up-to-date technologies including: Desktop/laptop/printer hardware Office 365 Exchange Windows10 &11 Active Directory, Azure and iOS Deployment technologies such as SCCM and InTune. Mobile phone support iPhone/iPad VIP support More ❯
Performs other duties as assigned Technical Skills: Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc. Strong technical skills in MicrosoftWindows10, Office 365, Teams, Google, Service Now and other well-known applications Administration experience of MS Active Directory users & groups, policies More ❯
Network cabling & setup • Good Knowledge of Intune & Autopilot imaging process. • Knowledge on System Center Configuration Manager (SCCM) Client side troubleshooting. • Good Knowledge on Windows patching and troubleshooting. Good knowledge on Microsoft o365 and troubleshooting, MFA. Knowledge on Antivirus tool like Crowdstrike. Knowledge in Bitlocker functionality. Knowledge on ITSM … process and SLA (Incident & Service Task) • Good Knowledge of Operating System – Installation & Troubleshooting (Windows10/11, Server – Added advantage) • Excellent analytical and problem-solving skills • Minimum of 5+ years' experience as an IT support engineer or equivalent role – Excellent verbal and written communication skills More ❯