1 of 1 Permanent Service Delivery Jobs in Scunthorpe

IT Professional Services Manager

Hiring Organisation
The HBP Group
Location
Scunthorpe, England, United Kingdom
operations of the IT Professional Services team with a strong focus on delivering an Effortless Customer Experience through operational excellence, innovation, and outstanding service delivery. You will be instrumental in enhancing processes, supporting financial performance, and developing your team, all while driving continuous improvement. This is an excellent opportunity … ensuring customer ease in every interaction. Set clear expectations, allocate and prioritise work effectively, and monitor performance to ensure consistent, predictable, and effortless service delivery. Ensure the team consistently adheres to established Customer Service Level Agreements (SLAs), using them as a foundation for dependable, low effort customer experiences. ...