Knowledge of modern productivity solutions, housing management processes and systems Knowledge of systems integration including Web Services and APIs. Current knowledge of information technology trends, applications life-cycle management, cybersecurity issues and developments in infrastructure and IT operational service delivery Ability to deliver quality results on scope, time, and budget Ability to constructively challenge colleagues and partners to get More ❯
Sevenoaks, Kent, England, United Kingdom Hybrid / WFH Options
Franklin Bates
you will bring skills across helpdesk-style user support and server management into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too! You will be providing a high quality, professional standard of customer service as part of an established IT team and will need to enjoy helping people from children … Backup systems and disaster recovery tools This IT Support Analyst role will incorporate three areas of focus across helpdesk-style user support, server management duties and offer progression across cybersecurity too: User support work, taking ownership of support issues and seeing through to resolution whilst practicing a logical and consistent approach from diagnosis to testing alongside an IT support team … Server management across physical and virtual services, looking after day-to-day operations with the Infrastructure Manager Cybersecurity response support around security threats, vulnerabilities, attacks and requests as well as owning multi-factor authentication and helping to put together policies and process (you will receive formal external training and support to achieve this over time) The offering for the IT More ❯