2nd Line Service Desk Engineer
- Hiring Organisation
- Millgate
- Location
- Sheffield, South Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £26,000
Salary: £26,500 Job Type: Full time Contract Type: Permanent Location : Sheffield Role Purpose The Second Line Service Desk Engineer provides advanced technical support to Millgates managed service clients, acting as an escalation point for the 1st Line team. The role ensures incidents … service requests are resolved efficiently, accurately, and in line with Millgates approved technology stack and service standards. Key Responsibilities Technical Support & Escalation Act as an escalation point for 1st Line Engineers, taking ownership of more complex issues. Troubleshoot and resolve advanced incidents across Microsoft 365, Azure ...