1st Line Application Support Engineer - Award-Winning SaaS Company
- Hiring Organisation
- RecruitmentRevolution.com
- Location
- Sheffield, South Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £25000 - £28000/annum depending on experience
37.5 Hours Per Week Initial Shifts: 8am–4pm or 9am–5pm Support: First-Line Queries | Phone & Email | Troubleshooting | Customer Communication Technology: SaaS Applications | Windows | Android | Software Testing | Ticketing Systems Please note: Applicants must have the unrestricted right to work in the UK. Unfortunately, we cannot offer visa sponsorship … Escalating more complex issues to second-line support and development teams • Keeping customers updated and following enquiries through to resolution • Supporting customers using Windows, Android and related software applications • Assisting with software testing ahead of new releases and updates • Supporting new customer software implementations and migrations • Helping identify recurring ...