4 of 4 Permanent CMDB Jobs in Sheffield

within a complex, multi‐supplier banking environment. The role requires shaping target operating models, SIAM governance and robust service integration across ServiceNow/ITSM, CMDB, IAM and cloud platforms. You will drive KPIs, SLAs and continuous improvement while coordinating with technology, security and business stakeholders to improve resilience and #J ...

work arrangement, with 3 days on site in Sheffield. The role focuses on shaping operating models, data flows, governance, and service integrations across ServiceNow, CMDB, IAM, and cloud platforms, driving automation and resilience across the environment. #J-18808-Ljbffr ...

incidents, requests, problems, changes, knowledge and service performance. Define and improve end-to-end operational data flows and service integrations across ServiceNow/ITSM, CMDB, monitoring, IAM, endpoint management, security platforms, cloud environments and business applications. Establish effective SIAM and service governance frameworks , including KPIs, SLAs, OLAs, XLAs, reporting … governance. Strong knowledge of shared responsibility models, service ownership, RACI frameworks, escalation models and operational governance . Hands‐on understanding of ServiceNow/ITSM, CMDB, monitoring and event management, IAM, endpoint management and cloud support models . Excellent stakeholder management skills, with the ability to work across technology, infrastructure, security ...

systems. Process the collection, return, and tracking of leased IT equipment, including laptops and mobile phones. Maintain accurate records within the Configuration Management Database (CMDB). Ensure stock and equipment locations are accurately documented and monitored. Stock & Deliveries: Assist with scheduled equipment deliveries and stock management activities. Move equipment ...