2 of 2 Permanent Case Management Jobs in Sheffield

technology solutions to police forces, local authorities and public sector organisations. Our client develops software that supports law enforcement operations, traffic and parking enforcement, case management and public safety. This is an excellent opportunity for a technically strong Support Analyst to work with business-critical software, providing direct … technical support to police forces and other public sector customers. The role offers a combination of SQL troubleshooting, application support, ticket management and direct customer interaction , with opportunities to develop technical expertise in a specialist software environment. Key Responsibilities Provide technical and application support to police forces and public ...

reporting tools, ensuring consistency across services. Manage day-to-day reporting requests and tickets, ensuring responses meet agreed service level requirements. Work with case management systems, including SystmOne, ILLY, Theseus and Halo, to produce accurate and meaningful reports. Work collaboratively with the wider Performance and Data team … explain data and findings to a range of audiences. Experience providing training, guidance and support to colleagues using reporting systems. Good organisational and time management skills, with the flexibility to adapt to changing demands. You will be collaborative, proactive and keen to continuously develop your skills, sharing our commitment ...