3 of 3 Permanent Customer Retention Jobs in Sheffield

ambitious plans to reach £100M ARR by 2030 . Market-leading SaaS platform helping organisations reduce cyber risk through security awareness and compliance. A Customer organisation of 40+ people spanning Customer Success, Account Management, Onboarding and Managed Services. Significant investment into the customer technology stack, including Salesforce … Gong and Hook, creating a genuinely data-driven Customer Success function. A business that believes Customer Success should drive commercial outcomes, not just customer happiness. The Opportunity: Taking the lead for the Scaled Customer Success function, you'll define how a modern scaled CS organisation operates ...

developing a team of Business Development Managers and Account Managers. You will create and execute sales strategies that drive new business acquisition, maximise customer retention, and increase revenue from existing clients. Working closely with the leadership team, marketing, technical consultants, and service delivery teams, you will play … growth opportunities. Build and maintain a strong sales pipeline across the team. Ensure accurate forecasting and reporting of sales performance. Account Management Oversee strategic customer relationships and key accounts. Support Account Managers in identifying cross-sell and upsell opportunities. Drive customer retention and long-term contract ...

tangible impact within a growing technology-led organisation. You'll combine analytical discovery, predictive modelling, and stakeholder collaboration to shape product strategy, improve customer outcomes, and influence key business decisions. THE COMPANY They are a growing organisation undergoing an exciting phase of data maturity and digital transformation. Their focus … leveraging data to enhance customer experiences, inform strategic decisions, and drive sustainable growth. Working within a collaborative environment, you will partner closely with data, product, operations, finance, and commercial stakeholders to unlock value from a modern cloud-based data platform. THE ROLE As a Product Data Analyst, you will ...