2 of 2 Permanent OneDrive Jobs in Sheffield

need to succeed: Knowledge of IT systems or relevant studies, training, or hands-on interest. Familiarity with Microsoft Apps like Office, Sharepoint and OneDrive, as well as helpdesk ticketing system would be beneficial. A customer first mindset. Ability to provide clear instructions to users with varying levels of technical ...

performance, unexpected outcomes) Perform deep-dive troubleshooting and root cause analysis Technical Troubleshooting Across Microsoft 365 Admin Centre Entra ID & Conditional Access SharePoint/OneDrive permissions Microsoft Teams Group Policy Objects Monitoring tools (e.g., Aternity) Observability & Monitoring Leverage advanced monitoring/observability platforms such as ThousandEyes and Downdetector Proactively … Owners and support teams Required Experience & Skills 5–8+ years supporting Microsoft 365 at enterprise scale Strong hands-on expertise with Microsoft Copilot SharePoint & OneDrive permissions management Entra ID & Conditional Access policies Experience in regulated or financial services environments Proven incident/problem management capability Nice to Have Large ...