2 of 2 Permanent OneDrive Jobs in Sheffield

scale incidents and drive root-cause analyses across M365 services. You will handle complex escalations in the Admin Centre, Entra, Conditional Access, SharePoint/OneDrive permissions, and Teams, while contributing to observability and monitoring efforts. The role requires 5–8+ years in M365 support, strong Copilot skills, PowerShell ...

M365 escalations/Multi User Incidents (usage, access errors, unexpected results). Root cause analysis across M365 Admin Centre, Entra, Conditional Access, SharePoint/OneDrive permissions, Teams, Group Policy Objects, Aternity etc Observability and Monitoring Advanced understanding of monitoring and observability tools such as Thousand Eyes and Downdetector Required … Qualifications 5–8+ years in Microsoft 365 support at enterprise scale. Strong skills in Microsoft Copilot, SharePoint/OneDrive permissions, Entra ID, Conditional Access. Experience working within regulated environments and producing audit-ready artifacts. Preferred Exposure to large scale Copilot deployments (free/M365) in the financial sector. Proficiency ...