engagement; Leading application improvements, maintenance and updates, providing 1st, 2nd and 3rd line support for Dynamics 365 Business Central, Supporting Power Platform solutions, including PowerApps and Power BI and Supporting training, user enablement, and business engagement. Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and associated applications Investigate … third-party vendors or senior IT colleagues Provide user support across the organisation in line with SLAs Support the design and enhancement of PowerApps solutions to meet business needs Assist in maintaining and developing Power BI dashboards to provide actionable insights Contribute to the integration of data sources and systems ...