3 of 3 Permanent Problem Management Jobs in Sheffield

migrations using RISE with SAP/SAP Cloud ERP, you'll ideally be a well-rounded Service Manager with proven experience across vendor management, major incident & problem management, change management and continuous service improvement. This role is ideal for someone who thrives in large, enterprise-scale … shaping and delivering robust service strategies, ensuring seamless transitions, and driving operational excellence across the organisation. xkybehq Key Requirements: Strong background in IT Service Management (well-rounded across Service Design, Transition, Problem and Incident Management) Strong experience of SAP programmes, specifically On-Prem to Cloud SAP migrations ...

Responsibilities Incident & Problem Management Triage and resolve complex M365 escalations/Multi User Incidents (usage, access errors, unexpected results). Root cause analysis across M365 Admin Centre, Entra, Conditional Access, SharePoint/OneDrive permissions, Teams, Group Policy Objects, Aternity etc Observability and Monitoring Advanced understanding of monitoring ...

across HSBC’s tenant. Providing incident response via complex troubleshooting, policy/configuration changes and mass deployments throughout the organisation. Key Responsibilities: + Incident & Problem Management: Triage and resolve complex M365 escalations/Multi User Incidents (usage, access errors, unexpected results). Root cause analysis across M365 Admin ...