11 of 11 Permanent Service Management Jobs in Sheffield

build, and operational launch of a RHEL server offering on IBM LinuxONE. The successful candidate will work across mainframe, Linux, network, storage, security, and service-management teams to define responsibilities and deliver a service application teams can consume. The role requires strong technical project management experience … combined with sufficient technical credibility across IBM LinuxONE, RHEL, infrastructure, and cross-platform delivery to challenge assumptions, resolve ownership gaps, and drive successful service launch and operational adoption. Responsibilities Define the RHEL offering, including supported versions, server sizes, environments, availability tiers, and target workloads. Coordinate the architecture across platform ...

engagement and has a passion for improving team productivity and operational efficiency through modern collaboration platforms. Responsibilities Administer, configure, maintain, and enhance Jira, Jira Service Management, and Confluence environments. Design and implement complex workflows, automation rules, issue types, schemes, permissions, and custom configurations. Develop and maintain dashboards, reports … engineering Atlassian platforms, including Jira and Confluence. Apply strong knowledge of Jira workflows, permissions, schemes, screen configurations, and automation capabilities. Bring experience with Jira Service Management and Agile project structures. Understand Atlassian integrations, REST APIs, webhooks, and Marketplace applications. Demonstrate experience delivering platform enhancements within large enterprise environments. ...

Lead the design, build and operational launch of a RHEL server offering on IBM LinuxONE. Work with the mainframe, Linux, network, storage, security and service-management teams to define responsibilities and deliver a service application teams can consume. Essential experience IBM LinuxONE/IBM Z: Understanding … provisioning, patching, hardening, monitoring, backup, automation and production support. Cross-platform delivery : Experience aligning mainframe platform practices with Linux engineering and application requirements. Infrastructure service launches : Delivery of service catalogues, support models, SLAs, disaster recovery, operational acceptance and onboarding. Technical project management : Ownership of plans, dependencies, risks ...

hiring an experienced Senior Technical Transition Engineer to join our Infrastructure team. This is a highly technical role focused on bringing new customers into service, leading technical due diligence, deploying tooling, documenting environments, and ensuring a smooth transition into operational support. You’ll work across a broad range … technologies, engaging directly with customers, third parties, and internal technical teams to deliver successful service transitions. If you enjoy getting under the hood of complex IT estates, solving technical challenges, and shaping how services are onboarded and supported, this role offers the opportunity to make a real impact across ...

ensure projects are delivered on time, within budget, and to the highest quality standards. This role requires a strong blend of leadership, stakeholder management, governance, and delivery expertise. The Delivery Lead will act as the key point of coordination between business stakeholders, technology teams, third-party suppliers, and senior … metrics and KPIs, identifying opportunities for continuous improvement. Manage resource allocation and capacity planning to ensure optimal utilisation of project teams. Support financial management activities, including budget tracking, forecasting, and cost control. Coordinate with external vendors and third-party suppliers to ensure successful delivery of contracted services. Lead project ...

ensuring projects are delivered on time, within budget, and to the highest quality standards. This role requires a strong blend of leadership, stakeholder management, governance, and delivery expertise. The Delivery Lead will act as the key point of coordination between business stakeholders, technology teams, third-party suppliers, and senior … metrics and KPIs, identifying opportunities for continuous improvement. Manage resource allocation and capacity planning to ensure optimal utilisation of project teams. Support financial management activities, including budget tracking, forecasting, and cost control. Coordinate with external vendors and third-party suppliers to ensure successful delivery of contracted services. Lead project ...

Mainframe – so someone who has experience of this should behighlighted please. The key is someone who can lead the delivery of a supportedLinux hosting service , not simply coordinate server provisioning. Lead the design, build and operational launch of a RHELserver offering on IBM Linux ONE. Work with the mainframe … Linux, network,storage, security and service-management teams to define responsibilities anddeliver a service application teams can consume. IBM LinuxONE/IBM Z: Understanding of LPARs, IFL capacity, platform resilience andthe chosen virtualisation approach—such as z/VM or KVM. EnterpriseRHEL: Familiarity with provisioning, patching, hardening ...

What you will be doing: Responsible for delivering and maintaining a highly reliable systems infrastructure, as well as providing recommendations for effective and efficient management of IT system resources 3rd line incident response and trouble ticket handling for issues impacting the IT systems infrastructure Create, edit and react … system alerts and service or incident escalations Review and organize latest hot fixes, critical updates and version upgrades handled by 3rd party providers Provide and assist in the creation of documentation, policies and procedures Work with cross functional IT teams and business stakeholders to troubleshoot issues and or execute ...

wider ambitions. Main duties and responsibilities Lead the design, implementation and continuous improvement of risk, resilience and assurance processes across IT Services, applying IT service management good practice (e.g. ITIL) so that governance, risk and resilience disciplines are embedded in how IT Services designs, delivers and operates … support and professional development to embed resilience across people, process and technology Collaborate with colleagues in related disciplines, such as data protection, research data management, and strategic planning and change Work with colleagues across IT Services and the wider University to promote governance, assurance, risk and resilience awareness, skills ...

collaborate with team members acrossthe platform function Strong experience within complex, high-pressureproduction environments Spectrum scale (GPFS, NFS, SMB) in active-activeenvironments Cluster management across Spectrum Scale, Oracleand ESXi Linux command line experience Storage provisioning across IBM estates Service management tools such as ServiceNow Understanding ...

lead the design, build and launch of a RHEL server offering on IBM LinuxONE. The role spans mainframe, Linux, network, storage, security and service-management teams, and requires strong technical project management and credible IBM LinuxONE knowledge. You will drive provisioning, workloads readiness, and production readiness, with ...