2 of 2 Permanent Service Management Jobs in Sheffield

user and data issues - Supervise the helpdesk team, ensuring prompt resolution of tickets with a high level of customer satisfaction - Maintain and enhance IT service management processes via Jira, ensuring effective project management and ticket resolution - Work closely with users accessing applications through Citrix, providing guidance … troubleshooting support - Keep abreast of the latest trends in ITSM and helpdesk management, incorporating best practices into daily operations - Manage a small portfolio of helpdesk projects, ensuring they are completed on time and meet all requirements - Monitoring and analysing relevant business data - Act as an escalation point for complex ...

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Sheffield (Hybrid) At Littlefish … excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a Service Desk Engineer to join our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server ...