1st Line Support Engineer
- Hiring Organisation
- Sue Ross Recruitment Ltd
- Location
- Sheffield, South Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £32000/annum
Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, and basic network connectivity issues Support Windows and / or macOS operating systems and common business applications Assist users with account access, password resets, and basic security practices Server & Infrastructure Support Monitor … Hybrid Environment Support Support systems in a hybrid environment (on-premises and cloud-based platforms) Assist with Microsoft 365, Active Directory, Azure AD / Entra ID, or similar services Help maintain secure access to systems for remote and on-site users Documentation & Process Log incidents, requests, and resolutions ...