2 of 2 Permanent Line Management Jobs in Shoreham-by-Sea

training, and deliver technical solutions yourself. You’ll work closely with the Engineering Manager to meet our key performance indicators (KPIs). Key Responsibilities Line manage your engineers, including one to one meetings, end of year reviews, performance management and disciplinary matters. Work closely with Service Operations, Service … scheduling of engineers. Skills, Knowledge and Expertise Essential A relevant technical background, ideally in an Information and Communications Technology (ICT) environment such as third line support, project management or technical delivery. Experience of people management, including training. Exceptional written and verbal communication. A collaborative approach, caring about ...

Engineer to be the face of Focus Group for one of our key customers. You’ll be based with them, providing first and second line support, which means resolving everyday faults yourself and picking up the more involved issues that need extra investigation. You’ll support their team across … request through to resolution, keeping the customer informed of progress Provide desk-side, telephone and remote support to your customer’s users Tell your line manager promptly about any outstanding faults or any that have gone past their service level targets Carry out daily checks for your customer, including ...