2nd Line Application Support Specialist
- Hiring Organisation
- First Recruitment Services
- Location
- Shoreham-by-Sea, West Sussex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 per annum
customer cases end-to-end: triage tickets, set expectations, and resolve within SLA Troubleshoot issues (memory errors, downtime, application issues) using Linux CLI and PostgreSQL Replicate and document bugs clearly for development teams Act as a trusted contact via phone, email, and service desk Contribute to the knowledge base … support continuous team improvement Requirements: A valid UK driving license Experience working with Linux CLI (troubleshooting and administration) Strong communication skills - able to engage both technical and non-technical stakeholders A customer-first approach with a genuine desire to deliver positive outcomes Highly organised with excellent time management A proactive ...