Service Coordinator
- Hiring Organisation
- Focus Group
- Location
- Shoreham-By-Sea, England, United Kingdom
across all service divisions. Coordinate cross-functional responses, maintain communication with stakeholders, provide timely updates, and drive incidents to resolution within agreed OLA/SLA targets. Oversee technical resolution efforts, monitor escalation progress, and close escalations when resolved and customer satisfaction is achieved. Identify trends or reoccurring issues, raise Problem ...