2 of 2 Permanent Support Engineer Jobs in Shoreham-by-Sea

client, an established IT provider, is currently recruiting a 2nd/3rd Line Service Desk Engineer to join their growing service desk team based in Shoreham. The 2nd/3rd Line Support Engineer will be responsible for providing excellent customer service while responding to and resolving … wide range of technical support requests in a dynamic, ever-changing environment. Key Responsibilities for the 2nd/3rd Line Support Engineer: Managing multiple tickets and projects simultaneously. Assisting with technical support requests within the team. Keeping the company's IT documentation fully up to date. ...

client, an established IT provider, is currently recruiting a 2nd Line Service Desk Engineer to join their growing service desk team based in Shoreham. The 2nd Line Service Desk Engineer will be responsible for providing excellent customer service while responding to and resolving a wide range of technical … support requests in a dynamic, ever-changing environment. Key Responsibilities for the 2nd Line Service Desk Engineer: Managing multiple tickets and projects simultaneously. Assisting with technical support requests within the team. Keeping the company's IT documentation fully up to date. Meeting and exceeding established SLAs. Ensuring ...