NOC Operations Engineer
- Location
- Telford, England, United Kingdom
Operations Engineer You’ll install, maintain, monitor, and troubleshoot customer and core network services, including routers, circuits, firewalls, and servers. From our Network Operations Centre, you’ll oversee critical infrastructure, swiftly addressing issues to ensure high service availability. You’ll also support managed services for business customers, resolving escalated … resolve them Responding to alerts from core links and addressing network issues promptly to maintain uptime Managing escalated issues from the Tech Support Centre (TSC) for investigation and resolution Supporting managed services for business customers, ensuring seamless connectivity and reliability Coordinating with field engineers for hands-on troubleshooting when ...