3 of 3 Permanent Microsoft 365 Jobs in Shropshire

Experience Good knowledge of computer hardware, Windows operating systems, and networking. Experience using IT service management or helpdesk ticketing systems. Strong documentation skills using Microsoft Office. Excellent communication and customer service skills. Ability to troubleshoot technical issues independently and methodically. Strong organisational skills with the ability to manage multiple … priorities. Professional, proactive, and customer-focused approach. Full UK Driving Licence. Desirable Skills & Qualifications IT qualification such as CompTIA, Microsoft Certification, or an IT Apprenticeship. Around two years' experience in a customer-facing IT support role. ITIL qualification or knowledge of ITIL processes. Experience with Microsoft 365 ...

skills. You will ideally have: Experience in technical pre-sales, solution design, project delivery or technical consultancy. A strong understanding of infrastructure, cloud technologies, Microsoft 365, networking, security and managed services. Experience producing technical proposals, estimates and project documentation. Knowledge of project delivery methodologies and best practices. … continuous improvement. Desirable Experience working within the education sector or an IT managed service provider. Project management qualifications such as PRINCE2, Agile or APM. Microsoft, networking, cloud or security certifications. Experience supporting tenders, frameworks or complex technical projects. What We Offer A flexible and supportive working environment. Opportunities ...

Delivery focussed approach to challenges Experience in Business models incorporating data and process Reliable and consistent approach to data checking Excellent knowledge of Office 365 utilisation Independent and outgoing approach Good technical cross-over skills Critical attention to detail Excellent facilitation skills with good conflict resolution skills What ...