4 of 4 Permanent Service Delivery Jobs in Shropshire

be responsible for supporting all services required by our internal and external customers within the Logistics Return Centre (LRC). You will be responsible for ensuring accurate and timely service delivery to meet contractual requirement, whilst ensuring inventory and transactional accuracy.At Telent, you will have the opportunity to be a part of something bigger. To keep things moving … orders for the dispatch of parts from the LRCAdhere to Telent QEHS practices and policiesAdhering to the required disposal process to meet Telent customers contractual requirementsConsistently delivering to contractual Service Level AgreementsResponding to general queries/investigation requestsHandle and manage escalationsUpdating of LRC Work Instructions in line with service delivery requirementsHave experience of working in a logistics … environmentBe able to demonstrate a flexible outlook and approachBe able to work under own initiativeAbility to work to deadlinesTaking delivery of goods and suppliesChecking for damage or missing items/shortages. Escalating these to relevant departmentStoring goods and transacting movementsProcessing, picking and packing ordersLoading goods for dispatchArranging logistics/transportation collections & deliveriesKeeping records of stock updated using relevant inventory More ❯

with 2-3 days per week required on-site. You will bridge the gap between the business and IT. This position is critical to enabling and ensuring reliable IT Service Delivery through system analysis, continuous improvement and project support initiatives. You will be rewarded with an excellent salary, as well as a brilliant benefits package including bonus (up … Strong proficiency in M365, Microsoft Visio, and Microsoft Project Skilled in ITIL, data analysis tools, and business process modelling Excellent communication and interpersonal skills Creative problem-solving and customer service orientation Ability to build strong partnerships across teams Full driving license and a willingness to travel to other sites if required (on occasion – not frequently) Business Analyst – Hybrid Due More ❯

technical training to internal teams and external clients Assisting with product testing, research, and ongoing development projects Collaborating with sales, marketing, and R&D teams to ensure high-quality service and solutions Managing customer relationships and ensuring excellent service delivery What were looking for: A genuine interest in technology and IoT development Strong communication skills, with the More ❯

diagnosis of faults and attempt documented fixes appropriate to the fault where escalated to second line support or 3rd party providers End-to-end problem isolation and troubleshooting of service quality issues Work with customers, internal or external, to resolve issues and ensure they have a positive experience dealing with us Complete assigned daily tasks to ensure optimal network … performance and end service for customers Conduct remote installations and be on hand to help train customers where needed Provide any technical support to field sales where complex help is required Provide cover to other areas in the Hosted & Connectivity department where needed Resolve any SIP/VoIP faults, call quality issues or routing of traffic Able to troubleshoot … root causes Potential in having to assist on site with any faults and identifying root causes of issues Ideal Candidate: Qualifications/Experience: 1+ years of experience in customer service, telecommunications industry is a plus Strong phone contact handling skills and active listening Ability to multi-task, prioritize, and manage time effectively Familiarity with CRM systems Outlook 365 knowledge More ❯