5 of 5 Permanent Service Delivery Jobs in Shropshire

Overview Job Title: SAP - Service Design and Transition Manager Duration: 6 Months Location: Telford Hybrid - 2 days per week onsite Rate: £450 per day - PAYE via Umbrella Role Overview: The SAP IT Service Design and Transition Manager is responsible for ensuring new and modified IT services are designed, validated, and transitioned into the live environment in a structured … efficient, and risk-mitigated manner. This role requires a strong blend of service design, change management, and stakeholder engagement, and works closely with project teams, technical architects, and Service Operations. Skills ServiceNow Microsoft Excel ITIL Microsoft Office Responsibilities Coordinate the design of new or changed services, ensuring they meet functional and non-functional requirements. Ensure all service design packages (SDPs) are complete, accurate, and approved. Validate that services are designed for operability, supportability, scalability, and compliance. Plan and manage service transition activities across the full lifecycle, ensuring minimal disruption to existing services. Ensure new services or changes are seamlessly transitioned into Live operations, meeting performance and availability standards. Ensure service stability prior to Full More ❯

IT solutions? We are seeking a proactive and skilled IT Business Application Analyst to join our Group IT team. This role is pivotal in ensuring optimal and sustainable IT service delivery through system analysis, project support, and continuous improvement initiatives. Location: Telford, Shropshire Department: Group IT Contract Type: Permanent Main Responsibilities Analyse business needs and support continuous improvement … M365, Microsoft Visio, and Microsoft Project. Skilled in ITIL, data analysis tools, and business process modelling. S oft Skills: Excellent communication and interpersonal skills. Creative problem-solving and customer service orientation. Ability to build strong partnerships across teams. Other Requirements: Full driving license. Willingness to travel and provide support outside normal business hours if required. Mller pride ourselves on More ❯

of clinical operations. In addition, the Clinical Information and Data Executive will support the Charity in making data-driven decisions by collecting, analysing, and reporting on data related to service delivery, impact, and organisational performance. The role will ensure data integrity, support monitoring and evaluation, and contribute to strategic planning and to support with the communication of the … Charity is an independent health care provider and is rated outstanding by the Care Quality Commission (CQC). We are responsible for delivering a pre-hospital emergency helicopter led service across the Midlands Region we proudly serve the diverse communities of Gloucestershire, Herefordshire, Shropshire, Staffordshire, Worcestershire and the West Midlands. Midlands Air Ambulance Charity (MAAC) is the largest Air … a population of nearly seven million over six counties. We are an established healthcare provider with over three decades of experience. Our core organisational divisions include: Emergency critical care service our three airbases play a pivotal role in delivering rapid critical prehospital emergency medical care, by ensuring that residents across the Midlands region have access to a network of More ❯

to hear from you. This business is on an ambitious growth journey — and we’re looking for a Digital Director to take ownership of our clients digital strategy and delivery capability to help drive its growth. This is a high-impact role where you’ll help set and drive the digital growth strategy and lead a team of developers … and digital specialists to implement customer experience technologies that drive value for both clients and end users.You’ll be accountable for the delivery of automation, analytics, and platform-based initiatives, working across teams to embed transformation into the heart of our clients services. Critically, you’ll bring deep knowledge of Amazon Connect and Zendesk — two of the core technologies … ensuring you are maximising their potential to create seamless, efficient, and intelligent customer experiences. What You’ll Be Doing Lead Digital Delivery Teams – Build, lead, and coach a team of developers and digital delivery professionals. Drive execution, quality, and continuous improvement across multiple workstreams. Deliver Digital Transformation Projects – Own end-to-end delivery of digital initiatives — ensuring More ❯

acumen with the ability to translate complex business challenges into compelling solution narratives Deep understanding of customer experience ecosystems and the technologies driving innovation—including CRM, automation, and omnichannel service delivery Thrives in fast-paced, high-growth environments with the resilience to exceed ambitious targets More ❯