3rd Line IT Support Engineer
- Hiring Organisation
- SER (Staffing) Ltd
- Location
- Skipton, North Yorkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £50,000 per annum
Delegate tasks to 1st/2nd Line and Networking teams. Produce clear documentation (SOWs, implementation plans, change controls, handovers). Troubleshoot across Windows Server, Azure/Entra, M365, SharePoint, Exchange and networking. Support UniFi deployments and diagnose L2/L3 networking issues. Work with school clients — an Enhanced … required (funded). What You’ll Need Strong 3rd line technical ability across Azure, AD/Entra, M365 and SharePoint. Solid Hyper-V troubleshooting and experience migrating server roles (DHCP, DNS, AD, FSMO). Strong networking knowledge: VLANs, routing, segmentation, WAN failover, UniFi. Understanding of school IT systems (Smoothwall ...