3rd Line IT Support Engineer
- Hiring Organisation
- SER (Staffing) Ltd
- Location
- Skipton, North Yorkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £50,000 per annum
senior escalation engineer for advanced technical issues. Deliver onsite project work including migrations, installations, network upgrades, Wi-Fi deployments and server builds. Work closely with Account Managers and Survey Teams to scope and deliver projects. Delegate tasks to 1st/2nd Line and Networking teams. Produce clear documentation … SOWs, implementation plans, change controls, handovers). Troubleshoot across Windows Server, Azure/Entra, M365, SharePoint, Exchange and networking. Support UniFi deployments and diagnose L2/L3 networking issues. Work with school clients — an Enhanced DBS is required (funded). What You’ll Need Strong