21 of 21 DemandTrendPermanent ITIL Jobs in Slough

management methodologies. Technical Skills : Strong understanding of IT systems, software development life cycle, and infrastructure management. Familiarity with cloud technologies, software development tools, and IT service management frameworks (e.g., ITIL). Project Management Tools : Experience with project management tools like ADO, Jira, MS Project, Asana, or similar. Leadership : Strong leadership, communication, and stakeholder management skills. Problem-Solving : Excellent analytical skills More ❯

or equivalent relevant experience. Minimum of 3 years of experience in business analysis or a related field. Working knowledge of Incident/Problem/Change Management frameworks such as ITIL v3, TQM, or ISO 9000:2000. Familiarity with process mapping and modelling techniques. Ability to manage and perform multiple complex tasks as part of the daily work assignment. Proficiency in More ❯

to process improvements and suggest innovative ideas to enhance overall system functionality and efficiency. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes: Business Relationship Management Demand Management Design coordination Change Evaluation Change Management Release and Deployment Management Service Validation and Testing Plus actively support the IT team in Information Security Management More ❯

to process improvements and suggest innovative ideas to enhance overall system functionality and efficiency. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes: Business Relationship Management Demand Management Design coordination Change Evaluation Change Management Release and Deployment Management Service Validation and Testing Plus actively support the IT team in Information Security Management More ❯

application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯

Bachelor’s or Master’s degree in Engineering, Manufacturing, Supply Chain, or Information Systems • SAP Certified Application Associate – SAP S/4HANA Manufacturing for Production Planning and Control • TOGAF, ITIL, or similar framework certifications (preferred for solution architecture exposure) Ideally you will come from a consultancy background and be happy with 25% of your time visiting clients. You must be More ❯

external platform and infrastructure teams to support scalable and resilient services. Support critical national infrastructure tasks including platform deployments, incident/problem/change management, and continual service improvement (ITIL-aligned). Use and integrate ServiceNow (or its successor) to track and manage changes, incidents, requests, and problem records. Support replication services, match engines, secure data flows (Impex, Threat, Kafka More ❯

understanding of multi-tier application environments Proficiency in Linux, MS SQL, Oracle, ITRS, Autosys, Dynatrace, and Splunk Familiarity with cloud platforms (Azure) and scripting (SQL, Java, Python) Knowledge of ITIL (Incident, Problem, Change Management) and SDLC/agile practices Exposure to messaging systems, middleware, and Java application servers Degree in Computer Science, Mathematics, or related field preferred If you or More ❯

Strong grasp of ServiceNow's data model, access control logic, and platform architecture. Relevant certifications such as ServiceNow System Administrator or Application Developer are advantageous. Familiarity with Agile delivery, ITIL principles, and CI/CD practices. Preferred Qualifications Exposure to advanced ServiceNow capabilities such as Virtual Agent, AI-driven insights, or mobile experience development. - Preferred Experience managing upgrades, patch cycles More ❯

ability to build compelling presentations and business cases Passion for emerging tech and its practical application in enterprise settings Preferred Qualifications Bachelor’s degree or equivalent Certifications such as ITIL, Agile (Scrum), or Lean Six Sigma Experience in Big 4 or top-tier consulting environments is a plus What’s on Offer Competitive Salary – Based on experience and capability Bonus More ❯

application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯

tracking OKRs/KPIs to measure engineering performance and drive continuous improvement. In-depth understanding of hybrid and multi-cloud environments, CI/CD pipelines, DevSecOps, SRE, observability, and ITIL practices. Experience working with developers to implement and evolve monitoring and observability strategies is a plus. Why Join Us? Client Variety: Work with high-profile clients across industries on cutting More ❯

tracking OKRs/KPIs to measure engineering performance and drive continuous improvement. In-depth understanding of hybrid and multi-cloud environments, CI/CD pipelines, DevSecOps, SRE, observability, and ITIL practices. Experience working with developers to implement and evolve monitoring and observability strategies is a plus. Why Join Us? Client Variety: Work with high-profile clients across industries on cutting More ❯

Relevant Experience) Core Responsibilities Own and manage, in conjunction with customers, BAU Procedures through defined Runbooks Scope of responsibilities defined and evolved from the Customer Platform Adhere to the ITIL methodology with requests, incidents, problems and change control facilitated through customer’s Service Now instance Ensure agreements to defined SLAs regarding response and resolution times Facilitate and provide postmortems aligned More ❯

Java or any programming language. Must be adaptable to work in a varied, fast paced exciting, ever changing environment Ability to work on multiple assignments. Strong core knowledge of ITIL processes. Additional Experience: ServiceNow Implementation Specialist Certification MUST ServiceNow Implementation Specialist – Cloud Management – THIS IS A BIG PLUS. Knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features More ❯

and test planning Assessing the impact of change on systems and operations and supporting effective change management Identifying opportunities for process improvement and contributing to continuous service enhancement Supporting ITIL-aligned activities such as demand management, release planning, and service validation Assisting with initiatives relating to Information Security and governance where required You’ll be expected to bring both technical … thinking abilities Proficiency with Microsoft Office, JIRA, Confluence or similar platforms Ability to manage multiple priorities and meet deadlines A proactive, adaptable, and collaborative approach to work Experience supporting ITIL-based processes and involvement in process improvement or release/change management projects will be an advantage. The Offer Full-time, permanent role based in Slough Circa £40,000 (depending More ❯

solutions-led approach Ability to mentor, train, and approve technical and service documentation and processes Experience working cross-functionally with other senior leaders and departments Bonus (Preferred, Not Essential): ITIL® certification or experience in ITIL-aligned environments Background working in critical environments (e.g. data centres, financial services, large-scale enterprise More ❯

application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting (e.g., PowerShell, Python) Relevant certifications (e.g., ITIL Foundation) preferred It offers the chance to work within a collaborative team More ❯

as Microsoft Project, JIRA, or Trello. Desirable: • Worked in Bus/Rail/Transport • Familiarity with data analysis tools like Tableau, Power BI, or Excel. • Understanding of ITIL (Information Technology Infrastructure Library) practices. More ❯

base in accordance with the platform design best practices and a defined implementation methodology. IF YOU ARE Having proven experience implementing and optimizing ServiceNow solutions Possessing deep knowledge of ITIL-based processes and how they map to the ServiceNow module Familiar with facilitation, presentation, and communication Skilled in analytics, problem-solving, and designing processes Great at developing high-quality documentation … and process maps AND YOU WANT TO Lead the design, implementation, and optimization of ServiceNow solutions, including CSM, CMDB Analyze existing ITIL-based processes and recommend improvements using ServiceNow best practices Gather, document, and validate functional and technical requirements from business stakeholders Translate requirements into user stories, use cases, process flows, and functional specifications Create and deliver training materials and More ❯

Installation & Acceptance Manager Reading (Remote with Travel) Candidates must be eligible for security clearance Copello are working with a leading defence company who are looking for strategic and detail-driven Installation & Acceptance Manager. In this role, you will oversee the More ❯