2 of 2 Permanent Influencing Skills Jobs in Solihull

Provide detailed business reporting and forecasting to internal and external stakeholders. Support broader service initiatives and collaborate across departments to improve customer experience. Key Skills and Experiences of an Service Delivery Manager: · ITIL V4 Foundation (essential); additional ITIL modules are a plus 2+ years of experience in a customer … Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms Strong Negotiation and Influencing Skills Exceptional Communication Skills If you have the required skills and experience as a Service Delivery Manager and are interested ...

senior project leader with proven enterprise transformation experience , comfortable operating in complex service environments and engaging at executive level. Essential experience and skills: Significant experience delivering large-scale digital or IT transformation programmes Strong understanding of business readiness, change management, and service transition Experience working in a service-provider … management focus) Confident managing senior stakeholders up to CIO/CTO level Proven ability to manage multiple workstreams, suppliers, budgets, and risks Excellent communication, influencing, and stakeholder management skills Prince2 Practitioner, APM, or equivalent project management certification What the Role Offers Company car Bonus scheme ...