2 of 2 Permanent Influencing Skills Jobs in Solihull

Provide detailed business reporting and forecasting to internal and external stakeholders. Support broader service initiatives and collaborate across departments to improve customer experience. Key Skills and Experiences of an Service Delivery Manager: ITIL V4 Foundation (essential); additional ITIL modules are a plus 2+ years of experience in a customer … Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms Strong Negotiation and Influencing Skills Exceptional Communication Skills If you have the required skills and experience as a Service Delivery Manager and are interested ...

complex change while building trusted relationships across business, technology and supplier communities, this is a role where you'll make a lasting impact. Essential Skills & Experience Significant experience leading a Project Management Office or Portfolio Management function. Proven experience managing large portfolios of business and technology projects. Strong understanding … reviewing supplier performance against contractual KPIs and SLAs. Experience reviewing supplier invoices and ensuring financial accuracy and value for money. Strong stakeholder management and influencing skills. Excellent communication and presentation skills. Experience supporting large-scale business or digital transformation programmes. Desirable P3O Practitioner. PRINCE2 Practitioner. MSP (Managing Successful Programmes ...