2 of 2 Permanent Organisational Skills Jobs in Solihull

having a strong level of expertise around the Microsoft tech stack and network & connectivity you will also have strong analytical, customer service and organisational skills with the ability to work in a fast paced environment. Key Responsibilities Deliver advanced second line remote IT support, with a strong focus … strong customer relationships through clear communication, regular updates and a proactive approach to resolving issues. Contribute to customer meetings and service reviews where required. Skills & Experience Required Proven second line IT support experience, with strong remote troubleshooting and incident management skills. Strong networking knowledge, including WiFi, VPNs, TCP/ ...

applications such as Teams and Outlook. Familiarity with laptops, desktops, mobile devices, printers, Wi-Fi and common business applications. Strong communication and customer service skills, with the ability to explain technical issues clearly to non-technical users. A logical and analytical approach to troubleshooting and problem-solving. Ability … work effectively as part of an IT support team. Good organisational and time-management skills, with the ability to prioritise competing tasks. Experience & Qualifications Ideally 1-2 years' experience within an IT support or service desk environment, although candidates with relevant qualifications and a strong technical aptitude will ...