Principal Instructor
- Location
- Metropolitan Borough of Solihull, England, United Kingdom
escalation point for the most complex technical and learner-experience issues. The role directly influences customer time-to-value, partner competency, product adoption, support-case volume and SOTI’s technical credibility in the market. Key Accountabilities Technical Training Delivery and Subject Matter Authority Deliver advanced, hands-on technical … recover. Take an active mentoring role with learners and regional peers, building and sharing technical knowledge across internal and external global audiences. Track product roadmaps and release cycles, reach readiness on new capabilities ahead of general availability, and lead training for new product introductions (NPI). ...