Complaints Manager
- Hiring Organisation
- Neoci Ltd
- Location
- Solihull, West Midlands, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £40,000 per annum
Account Managers. Communicate confidently with customers at all levels, including IT Directors and CIOs. Manage expectations and ensure transparency throughout all complaint stages. Compliance & Quality Assurance Ensure complaints are handled in line with ISO standards (e.g., ISO 9001, ISO 27001) and internal policies. Support audits by providing documentation, evidence ...