2 of 2 Permanent Technical Leader Jobs in Solihull

Technical Lead

Location
Metropolitan Borough of Solihull, England, United Kingdom
Description Role Overview As the Technical Lead for our IT Service Desk, you'll be essential in guiding our team to deliver exceptional technical support. You'll mentor service desk engineers and collaborate on customer onboarding, ensuring a smooth operation. Key Responsibilities Oversee daily operations … identify trends for continuous improvement in technical performance. Coach team members, enhance skills, and develop personalised growth plans to foster professional development. Act as the go-to person for complex technical issues, staying updated on industry trends and best practices. Implement best practices to ensure high ...

Technical Lead, IT Service Desk & Growth (Office-Based)

Location
Metropolitan Borough of Solihull, England, United Kingdom
Wavenet Ltd in the United Kingdom is seeking a Technical Lead for their IT Service Desk, responsible for guiding the team in delivering exceptional technical support. You will mentor engineers and ensure smooth customer onboarding processes. The ideal candidate should possess strong leadership and advanced technical ...