2 of 2 Permanent VMware Infrastructure Jobs in Solihull

technical escalation point for 1st and 2nd Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause analysis and implementing permanent fixes Supporting users via tickets, phone, email, and remote sessions Managing and prioritising … within an MSP) Windows desktop and server environments Microsoft 365 (Exchange Online, Intune, Entra ID/Azure AD) Active Directory, Group Policy, and core infrastructure services Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs) Firewalls, switches, and general networking devices Virtualisation (VMware, Hyper-V, or similar) Microsoft ...

team on a permanent basis. The role You'll be a technical SME responsible for delivering proactive managed services across private and public cloud infrastructure, keeping client systems secure and running optimally. You'll own 3rd/4th line incidents and problems, and contribute to project delivery for clients … backup strategies Take part in the on-call rota Liaise with third-party vendors and mentor colleagues What you'll need Strong hypervisor experience (VMware, Hyper-V, Proxmox, HPE VME) Solid Microsoft stack knowledge (Windows Server, AD, SQL, networking) Strong Azure experience PowerShell/Ansible automation skills SAN experience ...