2 of 2 Permanent WAN Jobs in Solihull

Experienced in Windows 10 and 11. • Understanding of MS Server 2016+ specifically Active Directory/Entra ID and folder permissions. • Office 365 experience would be beneficial. • Understanding of VPN, WAN and LAN plus diagnosing faults. • Strong focus on customer service with the ability to manage customer expectations, prioritise conflicting demands and resolve customer tasks via our AskIT ServiceNow system. • Highly More ❯

our Solution Architect: Partner with Sales & Account teams to understand customer needs, attend meetings and reviews, and bring the tech know-how that helps close deals. Design tailored LAN & WAN solutions that fit perfectly with our product set. Support customers throughout the process, offering clear, confident guidance - avoiding unnecessary jargon or complexity. Produce professional documentation like SOWs, HLDs, and schematics … bring to the table: 5+ years as a Solution Architect (or similar) working closely with customers in the sales cycle. A background in technical pre-sales support in Managed WAN/LAN Services, ideally with Cisco, Extreme, or Fortinet tech under your belt. Proven chops in bespoke solution design and documentation. WAN know-how: Leased Lines, Carrier Ethernet, EFM, xDSL. … LAN knowledge across DC, core, aggregation, and access layers. Up-to-date skills in SDN, SD-WAN, NFV, and network virtualisation. Wi-Fi wisdom: CAPWAP, WPA, 802.1X, mesh and controllers. Strong communication skills - you know how to talk to humans, not just switches. UK driving licence & ability to pass BPSS and other clearance checks Whats in it for you? Salary More ❯