3 of 3 Permanent Workflow Jobs in Solihull

design and manufacturing applications, providing first-class help to users across the UK and overseas. Day to day, you'll: Diagnose and resolve customer issues covering installation, licensing and workflow challenges Provide expert support via email, phone and remote tools Collaborate with the engineering team on bug fixes, testing and product feedback Maintain documentation and contribute to internal knowledge sharing More ❯

design and manufacturing applications, providing first-class help to users across the UK and overseas. Day to day, you'll: Diagnose and resolve customer issues covering installation, licensing and workflow challenges Provide expert support via email, phone and remote tools Collaborate with the engineering team on bug fixes, testing and product feedback Maintain documentation and contribute to internal knowledge sharing More ❯

development, demonstrating value and benefit. Manage release schedules and clear communication regarding feature function, aligning to client business objectives (where applicable). Solely drive key plans/initiatives (i.e., workflow documentation, service enhancements, gap analysis) through idea generation, planning and finally the measurements of results. Proven ability to anticipate business requirements and work with the customer to minimize their impact … Responsible for staying current in your learning and knowledge of system functionality and product offerings. Manage the resolution of all open actions for the customer following established processes. Communicate workflow inefficiencies across teams and make recommendations for improving operational/system effectiveness. Identify and communicate opportunities where solutions/process improvement can be realized through the application of technology. Provide … to employees and customers. Be confident with technology and be passionate about how it can help to improve ways of working. Demonstrated ability to make independent decisions, recommend influence workflow improvements. #LI-BH1 #LI-Remote Thrive with Cotality At Cotality, we offer more than just a job we deliver a benefits experience crafted to support your whole self. From flexible More ❯