IT 2nd/3rd Line Support Engineer
- Hiring Organisation
- Penelope
- Location
- Bath, Somerset, South West, United Kingdom
- Employment Type
- Permanent
seeking an experienced, capable and dedicated 2 nd & 3 rd line support engineer to join our team in Bath on a full-time basis. This is an exciting role for the right candidate to make a positive impact and grow with us while working … offices Ensure that all cases are handled and escalated as per the established processes Provide proactive support and guidance to the 1 st line team to help upskill and improve knowledge Ensure that all knowledge base documentation is kept up to date Access Management User account administration. ...