2 of 2 Permanent Documentation Skills Jobs in Somerset

hybrid environments, following modern architecture principles such as API-first, event-driven design, security by design, and reusable services. Produce and maintain architecture documentation, including solution designs, OpenAPI specifications, Architecture Decision Records (ADRs), technical design documents, and architecture review outputs. Ensure solutions align with enterprise architecture standards, cloud landing … within the UK public sector or highly regulated environments . Strong knowledge of enterprise architecture principles, cloud governance, and secure solution design. Excellent technical documentation skills, including architecture diagrams, ADRs, solution design documents, and governance artefacts. Excellent communication and stakeholder management skills, with the ability to engage ...

Support and coach 1st and 2nd line colleagues through technical guidance and knowledge sharing Create troubleshooting guides, SOPs, FAQs, knowledge articles and known issue documentation Provide clear updates to both technical and non-technical stakeholders What We’re Looking For You will have experience in a senior technical support … role. You will also need: Experience supporting CCTV, video telematics, vehicle technology, IoT, connected hardware or similar technical products Strong troubleshooting and fault-finding skills across hardware, software, connectivity, configuration and installation issues Experience managing escalated cases and customer-impacting technical incidents Knowledge of cameras, DVRs, MDVRs, NVRs ...