1 of 1 DemandTrendPermanent Help Desk Support Jobs in Somerset

SLAM has a full-time IT Helpdesk position available in our Glastonbury, CT office. This position will provide help desk support and computer training for the organization and will work with the rest of the IT department on upgrades and software rollouts, occasionally working after hours. The ideal candidate for this position is someone who thrives … and efficiency balanced with utmost quality. Key Responsibilities include, but are not limited to the following: Assess and resolve employee computer problems Provide Level I computer and technology support to the organization (both on-site and remotely to branch offices and construction sites) Provide technology training to company employees as needed Install and configure software and hardware for … and have an upbeat, "can-do" attitude while providing excellent customer service. Effective communication skills, both verbal and written, are essential. Possessing the ability to interact with and support team members of all professional levels is crucial for this position. More ❯