1 to 25 of 30 Permanent Microsoft 365 Jobs in Somerset

to play a key role in delivering a modern IT strategy, with a focus on cloud technologies, system reliability, and security. The successful candidate will support and enhance a Microsoft Azure and Microsoft 365 environment, alongside enterprise security and backup systems. You'll be responsible for investigating and resolving complex technical issues, managing upgrades, ensuring disaster … recovery readiness, and supporting system integrations following acquisitions. Key Responsibilities: Provide infrastructure support across Microsoft Azure, Microsoft 365, backup, and security platforms. Diagnose and resolve technical incidents with minimal disruption. Maintain and optimise infrastructure through patching, monitoring, and performance tuning. Manage and support enterprise security solutions (Fortinet, Microsoft Defender, Sentinel, Mimecast, etc.). Contribute to … disaster recovery planning and testing. Document processes, incident resolutions, and technical procedures. Skills & Experience: Strong knowledge of Microsoft 365 (Intune, SharePoint, Exchange Online, Entra ID). Hands-on Microsoft Azure experience (VMs, networking, storage, AVD). Familiarity with Fortinet firewalls and related technologies. Experience with backup/disaster recovery tools (e.g., Veeam, Azure Backup). Proactive More ❯

/10:00-18:00 Overview: We are recruiting on behalf of our client for a Tier 2 Technical Support Analyst with strong cloud and Microsoft 365 expertise. This role is ideal for someone with at least three years' experience in IT support who is confident handling escalated tickets, delivering projects, and acting as a technical point … cloud-focused project delivery, offering excellent scope for development. Key Responsibilities: Provide 2nd-line support remotely, over the phone, and on client sites. Manage and resolve escalated tickets across Microsoft 365, Azure, networks, and on-premises infrastructure. Administer Microsoft 365 environments, including Azure Active Directory, Exchange Online, SharePoint, Teams, OneDrive, Endpoint Manager, and related … admin centres. Configure and secure Microsoft 365 tenants, applying security policies and best practice. Support Windows Server, desktop OS, and mobile device management via Intune. Carry out networking support including routers, firewalls, switches, TCP/IP, and DNS. Implement and support security protocols including DKIM, DMARC, and SPF. Contribute to cloud migration and upgrade projects, producing technical More ❯

by clients in service tickets and manage ticket resolution (Tier 2 focus on resolving 20+ tickets/day). Service Requests: Handle service requests related to all technologies, including Microsoft 365, workstations, servers, printers, networks, and vendor-specific hardware/software. Documentation: Create and maintain knowledge documents and draft processes (minimum one per month for Tier … Support: Provide professional, first-level support to end users, assist with login issues, email setup, and basic application functionality. Security Checks: Conduct daily security checks on client systems, monitor Microsoft 365 services for performance and availability. Training & Development: Participate in the client training academy and continuously update technical skills, including necessary certifications in Microsoft technologies. Collaboration … equivalent) including Maths and English. UK Driver's License and proof of eligibility to work in the UK. Desirable: Further qualifications (A Level or BTEC) in IT or equivalent. Microsoft Certified Professional in Microsoft 365 management and administration. Experience: Essential: Experience in a customer service role; minimum of 1 year in a similar technical support position More ❯

by clients in service tickets and manage ticket resolution (Tier 2 focus on resolving 20+ tickets/day). Service Requests: Handle service requests related to all technologies, including Microsoft 365, workstations, servers, printers, networks, and vendor-specific hardware/software. Documentation: Create and maintain knowledge documents and draft processes (minimum one per month for Tier … Support: Provide professional, first-level support to end users, assist with login issues, email setup, and basic application functionality. Security Checks: Conduct daily security checks on client systems, monitor Microsoft 365 services for performance and availability. Training & Development: Participate in the client training academy and continuously update technical skills, including necessary certifications in Microsoft technologies. Collaboration … equivalent) including Maths and English. UK Driver's License and proof of eligibility to work in the UK. Desirable: Further qualifications (A Level or BTEC) in IT or equivalent. Microsoft Certified Professional in Microsoft 365 management and administration. Experience: Essential: Experience in a customer service role; minimum of 1 year in a similar technical support position More ❯

identity and authentication assessments, and migration readiness. You will play a key role in providing the insights needed to design and deliver secure, efficient, and seamless migration strategies to Microsoft 365 platforms (Exchange Online, SharePoint Online, Teams). The programme itself is a Digital Workplace programme which aims to consolidation disparate UK Divisions into a central UK … servers, unstructured data). Identity & Authentication Protocols (AD, LDAP, Kerberos, SAML, OAuth, OpenID Connect). User & Device Analysis (Azure AD/Entra ID, Intune, SCCM, hybrid AD environments). M365 Services (Exchange Online, SharePoint Online, Teams). Permissions & Security (NTFS, ACLs, governance, compliance frameworks). Experience with data discovery/migration tools (ShareGate, AvePoint, Metalogix, Microsoft Mover, PowerShell scripting … . Excellent data analysis and reporting skills (Excel, Power BI desirable). Strong communication and documentation skills for technical and non-technical stakeholders. Preferred Qualifications Experience with Microsoft 365 tenant-to-tenant migrations or file server to SharePoint Online programs. Awareness of security, compliance, and governance requirements (GDPR, ISO 27001). Familiarity with adoption and change management More ❯

identity and authentication assessments, and migration readiness. You will play a key role in providing the insights needed to design and deliver secure, efficient, and seamless migration strategies to Microsoft 365 platforms (Exchange Online, SharePoint Online, Teams). The programme itself is a Digital Workplace programme which aims to consolidation disparate UK Divisions into a central UK … servers, unstructured data). Identity & Authentication Protocols (AD, LDAP, Kerberos, SAML, OAuth, OpenID Connect). User & Device Analysis (Azure AD/Entra ID, Intune, SCCM, hybrid AD environments). M365 Services (Exchange Online, SharePoint Online, Teams). Permissions & Security (NTFS, ACLs, governance, compliance frameworks). Experience with data discovery/migration tools (ShareGate, AvePoint, Metalogix, Microsoft Mover, PowerShell scripting … . Excellent data analysis and reporting skills (Excel, Power BI desirable). Strong communication and documentation skills for technical and non-technical stakeholders. Preferred Qualifications Experience with Microsoft 365 tenant-to-tenant migrations or file server to SharePoint Online programs. Awareness of security, compliance, and governance requirements (GDPR, ISO 27001). Familiarity with adoption and change management More ❯

troubleshoot, and resolve hardware, software, and network issues * Install, configure, and support desktops, laptops, printers, and peripherals * Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi) * Assist with Microsoft 365, Azure and cloud solutions Skills and Experience Required * Experience in an IT Support Engineer, IT Technician, or 2nd Line Support role * Experience within a Managed Service … Provider (MSP) environment is highly desirable * Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking * Experience with cloud services (Microsoft 365/Azure) Benefits * Competitive salary up to £35,000 (depending on experience) * Paid for certificates and training * Regular pay reviews * Excellent working environment * Opportunity to work directly with More ❯

UK organisation to recruit a Programme Manager with strong expertise in the Modern Workplace stack . This is a high-profile role within the CIO function, leading transformation across Microsoft 365, Intune, Entra ID and associated technologies. The successful candidate will combine delivery leadership with the ability to influence technology direction, shape strategy, and drive adoption across … end-to-end delivery of Modern Workplace transformation programmes across multiple workstreams. Define strategy and roadmap in partnership with technical leads, platform owners, and enterprise architecture. Drive adoption of Microsoft 365, Intune, Entra ID and wider EUC technologies across all business functions. Manage and coach project managers, providing leadership and governance across delivery. Engage with senior stakeholders … to secure buy-in, influence decision-making, and report on progress. Oversee integrations and migrations from on-premises to Microsoft 365. Anticipate business needs and balance priorities with technical, financial, and operational considerations. Ensure risks, issues and dependencies are identified, tracked, and resolved to enable successful outcomes. Key Requirements of the Programme Manager (Modern Workplace) Proven track record delivering More ❯

Head of Projects to lead its technical strategy, project delivery, and consultancy services. This senior leadership role requires strong experience in solutions architecture, with deep expertise in cloud (Azure), Microsoft 365, and hybrid infrastructure. Youll manage the Consultancy and Project Delivery teams, work closely with Commercial to shape service offerings, and directly contribute to delivery when needed. … are technically sound and commercially viable Stay hands-on with projects addressing key client needs and critical deadlines. This role requires high-level implementation skills across cloud platforms (Azure), Microsoft 365, and hybrid infrastructure to … deliver robust, scalable, and secure solutions that meet business objectives Key Requirements Proven senior consultancy/solutions architecture experience in an MSP is essential Strong technical expertise in Azure, M365, on-prem, and hybrid infrastructure Experience managing project and technical teams Excellent stakeholder engagement and communication skills Relevant Microsoft certifications preferred Benefits Up to £100k salary Private healthcare Funded More ❯

experience in a similar IT role logging and resolving tickets on a Service Desk Act as first point of contact via phone, email or chat function Provide support across Microsoft 365, workstations, servers, printers, networks and vendor applications Carry out daily system checks and asset management tasks Contribute to knowledge base documentation and process improvements Undertake training … skills and certification GCSEs (including Maths and English) or equivalent Knowledge of IT systems, ticketing tools and service desk operations A-levels, BTEC or IT-related qualifications are desirable Microsoft 365 administration knowledge Experience within a managed service provider highly desirable NB: A valid UK Driving Licence is essential for this role. The Opportunity: My client who More ❯

and occasional onsite support. Key Responsibilities: Act as first point of contact via phone, email, or chat. Log, assign, and resolve support tickets, escalating where appropriate. Provide support across Microsoft 365, workstations, servers, printers, networks, and vendor applications. Carry out daily system checks and asset management tasks. Contribute to knowledge base documentation and process improvements. Undertake training … support environment. Knowledge of IT systems, ticketing tools, and service desk operations. Strong communication skills and a collaborative, team-focused approach. Desirable: A-levels, BTEC, or IT-related qualifications. Microsoft 365 administration knowledge. Experience within a managed service provider (MSP). More ❯

tracked, and resolved in line with SLAs. Handle inbound and outbound calls with professionalism and efficiency. Diagnose, troubleshoot and resolve software and technical issues, including: Software installation and repair, Microsoft 365 administration (front-end & back-end) Escalate complex issues where necessary and work collaboratively to ensure timely resolution. Maintain and contribute to the Helpdesk Knowledge Base. Test … software support experience preferred). Strong communication skills, with a confident and professional telephone manner. Ability to work well under pressure, multi-task, and make decisions independently. Windows OS & Microsoft 365 applications and administration Strong problem-solving skills, quick learner, and investigative mindset. Ability to work effectively in a remote or hybrid environment with minimal supervision. Previous More ❯

is a hybrid role blending account management, IT consultancy, and strategic planning. The Role: Own and develop client relationships Advise on IT strategy, infrastructure & compliance (Cyber Essentials, ISO 27001, Microsoft 365) Lead Quarterly Business Reviews and develop tech roadmaps Identify upsell opportunities to improve client outcomes Collaborate on proposals and support new business assessments About You … and cyber security Excellent communicator – able to engage with both IT managers and CEOs Able to commute to Frome (BA11) – 3 days on-site post-probation Nice to Have: Microsoft 365 hands-on experience Familiarity with compliance-heavy sectors (finance, legal, health) Perks: Up to £45K + performance bonus Hybrid working (after 3 months) Company car & phone More ❯

is a hybrid role blending account management, IT consultancy, and strategic planning. The Role: Own and develop client relationships Advise on IT strategy, infrastructure & compliance (Cyber Essentials, ISO 27001, Microsoft 365) Lead Quarterly Business Reviews and develop tech roadmaps Identify upsell opportunities to improve client outcomes Collaborate on proposals and support new business assessments About You … and cyber security Excellent communicator – able to engage with both IT managers and CEOs Able to commute to Frome (BA11) – 3 days on-site post-probation Nice to Have: Microsoft 365 hands-on experience Familiarity with compliance-heavy sectors (finance, legal, health) Perks: Up to £45K + performance bonus Hybrid working (after 3 months) Company car & phone More ❯

Administration experience in medium-sized corporate IT environments, including operational and break/fix activities Familiarity with ITIL processes and SLAs Good understanding and experience of: Microsoft Office 365, including Azure Active Directory, Exchange Online, SharePoint Online, Endpoint Manager and related O365 admin Centre. Cloud knowledge of ideally Azure but AWS also considered Knowledge of SharePoint, firewalls … switches, routing, and security protocols (SPF, DKIM, DMARC) Windows Server experience Provide 2nd Line support remotely, over the phone and on client sites Manage and resolve escalated tickets across Microsoft 365, Azure, networks and on-premises infrastructure Contribute to knowledge base documentation and process improvements Any knowledge of Intune and PowerShell desirable, but not essential NB: A More ❯

in a busy IT support environment. What We’re Looking For 2–3 years’ experience in a busy IT Service Desk environment. Strong knowledge of Windows 10/11, Microsoft 365, Active Directory (on-prem & Azure), and Exchange Hybrid. Experience with Intune for device management (highly desirable). Familiarity with ITIL practices, change controls, and working in More ❯

point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups are timely … knowledge in: Experience in an IT support or helpdesk environment (or strong personal/academic background in IT) Good working knowledge of: Microsoft Windows 10/11 Office 365 (Outlook, Teams, SharePoint, OneDrive) Basic networking (DNS, DHCP, IP addressing) Excellent communication and customer service skills A logical approach to problem-solving Strong attention to detail and eagerness … A collaborative mindset, working well in a team and supporting others. A commitment to delivering outstanding service and going the extra mile. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware/Hyper-V). Cloud Certifications (Azure/AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). More ❯

stakeholders to validate requirements, agree on migration schedules, and manage change impacts. Lead programme governance, ensuring risks, issues, dependencies, and changes are proactively managed. Experience required: Strong understanding of Microsoft 365 workloads (Exchange Online, OneDrive, SharePoint Online, Teams) and migration methodologies. Proven track record as a Project Manager delivering complex enterprise-scale data migration programmes. Experience delivering … to Exchange Online). Knowledge of file server environments and associated challenges (permissions, ROT analysis, large-scale data sets). Experience with migration tools (e.g., ShareGate, AvePoint, Metalogix, Quest, Microsoft Migration Manager). Excellent governance and project management skills, including RAID, milestone tracking, and executive reporting. Strong stakeholder engagement skills with the ability to manage senior business and IT More ❯

stakeholders to validate requirements, agree on migration schedules, and manage change impacts. Lead programme governance, ensuring risks, issues, dependencies, and changes are proactively managed. Experience required: Strong understanding of Microsoft 365 workloads (Exchange Online, OneDrive, SharePoint Online, Teams) and migration methodologies. Proven track record as a Project Manager delivering complex enterprise-scale data migration programmes. Experience delivering … to Exchange Online). Knowledge of file server environments and associated challenges (permissions, ROT analysis, large-scale data sets). Experience with migration tools (e.g., ShareGate, AvePoint, Metalogix, Quest, Microsoft Migration Manager). Excellent governance and project management skills, including RAID, milestone tracking, and executive reporting. Strong stakeholder engagement skills with the ability to manage senior business and IT More ❯

on support for deploying and managing Cloud Services, Microsoft 365, Azure Stack and integrations with third-party enterprise applications Required Skills: - Azure Cloud (IaaS, SaaS, PaaS) - M365 - SharePoint Online - Power Platform - Msoft Dynamics Azure Cloud Architect - £70-85k 2 days per week in office In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this More ❯

on support for deploying and managing Cloud Services, Microsoft 365, Azure Stack and integrations with third-party enterprise applications Required Skills: - Azure Cloud (IaaS, SaaS, PaaS) - M365 - SharePoint Online - Power Platform - Msoft Dynamics Senior Azure Cloud Engineer - £60-75k 2 days per week in office In accordance with the Employment Agencies and Employment Businesses Regulations More ❯

Support Specialist will need the following experience: 1) Ideally previous IT Technical support gained in a busy IT environment. Any knowledge of windows PC, Server Ops and understanding of office365 advantageous. Any Linux a bonus 2) Ideally experienced across the board in all areas of office Networks 3) Anyone working for a current Managed service provider advantageous 4) Hard Working More ❯

/10:00-18:00 Overview: We are recruiting on behalf of our client for a Tier 2 Technical Support Analyst with strong cloud and Microsoft 365 expertise click apply for full job details More ❯

/10:00-18:00 Overview: We are recruiting on behalf of our client for a Tier 2 Technical Support Analyst with strong cloud and Microsoft 365 expertise. This role is ideal for someone with at least three years' experience in IT support who is confident handling escalat If you want to know about the requirements for More ❯

the business Managing and resolving service desk tickets within agreed SLAs Installing, configuring, and maintaining desktop systems and IT equipment Supporting user account management via Active Directory and Office 365 Assisting with IT equipment moves, upgrades, and installations Collaborating with the wider IT team to troubleshoot and escalate issues when required Contributing to IT projects and continuous improvement … years' experience in a desktop support or IT technician role Knowledge of Windows 10, Microsoft Office Suite, and basic networking (DHCP, IP) Experience with Active Directory and Office 365 administration Familiarity with ITIL principles and service desk operations Exposure to Windows Server environments and virtualisation (Hyper-V) is a plus Strong communication skills and a customer-first More ❯