15 of 15 Permanent Microsoft 365 Jobs in Somerset

incidents and service requests quickly and professionally. Using JIRA , you'll accurately record, prioritise and resolve tickets within agreed SLAs. You'll work with Microsoft 365, Windows 11, macOS, mobile devices, business applications and RMM tools . Based at our West Office in Bath, Somerset … requests, troubleshoot, resolve within SLAs and escalate appropriately. Install, configure and maintain laptops, desktops, mobile devices, software and applications; support Windows 11, macOS, Microsoft 365, iOS and Android . Remotely monitor and support devices using NinjaOne, Mosyle or similar RMM tools ; use PowerShell for basic administration, troubleshooting ...

transformation programmes - spanning data centre migration, network transformation, cloud migration, and end user compute (EUC) modernisation such as VDI, Microsoft 365 (M365) deployment, Windows/OS migration, endpoint and device deployment, and email/Exchange upgrades. What you'll bring 10-15+ years' proven track record … such as data centre migration, network transformation, cloud migration, and end user compute (EUC) platform modernisation - for example VDI, Microsoft 365 (M365) deployment, Windows/OS upgrades, endpoint and device deployment, or Exchange/email platform upgrades. Strong financial management skills, including capex/opex management, budget ...

Join a friendly, forward-thinking IT team supporting managed-service clients across the UK. This customer-focused opportunity suits someone experienced with Windows Desktop, Microsoft 365, Active Directory and ticket-led technical support. If youve also worked in the following roles, wed also like to hear from … third-party vendors when required Client Site Support: Attend client sites when required CANDIDATE REQUIREMENTS ESSENTIAL Previous customer-facing experience Experience supporting Windows Desktop, Microsoft 365 and Active Directory Advanced knowledge of the Microsoft suite of products Experience using a ticketing system Basic understanding of networking ...

applications. This is a varied role for someone who enjoys solvingtechnical problems, improving systems and makingtechnology work better for everyone. You'll manage our Microsoft 365 environment, maintainand secure our fleet of Apple and Windows devices,support our business communications systems and helpprepare, test and deploy technology … event teams,assisting with software testing, troubleshooting andthe installation of interactive event technology. We're looking for someone who is equally comfortableconfiguring a Microsoft Intune policy, troubleshootinga Mac, managing a phone system or setting up aninteractive touchscreen at an international event. Manage and maintain our Microsoft 365 ...

line technical support, taking ownership of complex incidents through to resolution. Install, configure, maintain and support IT, unified communications and collaboration solutions. Support Microsoft 365 environments, Microsoft Teams Phone, Teams Rooms and Windows-based infrastructures. Deliver onsite customer projects including telephony systems, networking equipment, meeting room … technical background and a customer-first mindset. Essential Skills & Experience Significant experience in a senior IT, communications or technical engineering role. Strong expertise in Microsoft 365, Windows environments and business IT infrastructure. Solid networking knowledge, including TCP/IP, switching, routing, firewalls and troubleshooting. Experience supporting ...

Lead the day-to-day management of the IT infrastructure environment. Act as the highest escalation point for complex technical issues. Manage and optimise Microsoft 365 and Azure environments. Oversee IT security, compliance and infrastructure resilience. Lead infrastructure upgrades, cloud migrations and improvement projects. Manage third‐party … governance standards. The Right Candidate Will Have Proven experience in an IT Infrastructure Manager, Infrastructure Lead or Senior Infrastructure Engineer position. Strong experience with Microsoft 365, including Exchange Online, Teams, SharePoint and Defender. Good knowledge of Microsoft Azure infrastructure and cloud services. Experience administering Active Directory ...

Logging, prioritising and tracking tickets through to resolution, escalating where needed. Troubleshooting hardware, software and printer issues for end users. Supporting users with Windows, Microsoft 365 and common business applications. Assisting with user account administration, including new starters, leavers and password resets in Active Directory. Helping diagnose … Desirable: CompTIA A+, IT Fundamentals+ or equivalent knowledge (or working towards it); experience in a customer service role; and any familiarity with Active Directory, Microsoft 365, ticketing systems or remote support tools. Why apply? This role offers the chance to build practical experience across IT support, user ...

user experience. Support Joiner, Mover and Leaver processes, ensuring secure, timely, and compliant user access management. Provide technical support across end-user platforms, including Microsoft 365, devices, and identity services. Deliver a high-quality, customer-focused service through clear communication and proactive engagement with users. Analyse trends … customer-focused, technically confident, and motivated to continuously improve: Experience in IT support, with strong troubleshooting skills. Good knowledge of Microsoft technologies (e.g. M365, identity, or device management). A problem-solving mindset, with the ability to analyse issues and identify root causes. Strong communication skills, with the ability ...

opportunities for operational improvement and automation. What We're Looking For Significant experience within an MSP or managed services environment. Strong technical knowledge across: Microsoft 365 Windows Server Entra ID/Active Directory Networking & VPN technologies Endpoint management Security & monitoring solutions Experience working with ...

Infrastructure Make decisions on direction and architecture of the company's IT End to end Project management and implementation Experience required Windows Environments - M365, Intune, EntraID, MS Defender Hardware support - Laptop and desktop Software Support Remote Support Managing Physical Infrastructure Networking - Cisco, Meraki, maintenance and support Firewall, VPN DNS, DHCP ...

lifecycles. Experience with Project & Portfolio Management (PPM) tools, reporting, and dashboard creation. Knowledge of RAID management, KPIs, project assurance, and governance processes. Proficient in Microsoft 365, particularly Excel, PowerPoint, Teams, and SharePoint. Experience with Power BI, project delivery, or PMO qualifications (PRINCE2, APM, PMI) would be advantageous. ...

Sector Global Limited is seeking an experienced IT Manager to own internal IT systems, device management and infrastructure. You’ll manage Microsoft 365, Apple and Windows devices, and support business communications across the organisation, including testing and deployment for events. You’ll collaborate with product and event ...

track record in technology delivery and a strong understanding of software development lifecycle, cloud management and monitoring platforms. If you have experience in Salesforce, Microsoft 365., NEC & Unit Business World we would love to see your application and understand more about how you have aligned technology solutions to meet ...

administration of Mimecast email filtering system including email review and release. * Day-to-day administration of CyberArk identity and privileged access management tooling. * Microsoft Purview administration including DLP policy monitoring, sensitivity labels, Discovery Searches and compliance alerts. * Maintain and respond to security-related DDQs, keeping the security evidence library … regulated or similarly governed environment. * Experience with Microsoft Entra ID and identity governance, alongside familiarity with Microsoft Azure and M365 E5 security features. This is a fantastic opportunity to join a prominent organisation at an exciting time with genuine opportunities for career development and progression. Alongside their compelling ...

activity in a digital logbook. Update company project planning software as work is progressed. Following the companies ISO 9001 procedures. Using Microsoft Office 365 for documents and communication. Occasional travel to Dorchester head office when required. The possibility of future customer site visits to evaluate designs ...