2 of 2 Permanent Microsoft Intune Jobs in Somerset

technical issues Visiting client sites for installations, upgrades, and advanced fault-finding Working directly with customers in their homes and businesses Managing and supporting Microsoft 365 environments (Azure AD, Intune, security, licensing) Supporting Windows and macOS environments Installing, configuring, and troubleshooting networks (routers, switches, WiFi, VPNs) Deploying …/2nd Line Engineer within an MSP Confident handling escalations and more complex technical issues Strong experience with ticketing systems, SLAs, and prioritisation Solid Microsoft 365 stack (Azure AD/Entra ID, Intune, Exchange Online) Strong knowledge of Windows, macOS, and networking fundamentals Experience with Ubiquiti UniFi ...

Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience). Relevant certifications (eg, ITIL, CompTIA, or Microsoft) are a plus. Experience: Minimum of 5 years in IT support roles, with at least 2 years in a managerial capacity. Technical Skills: Strong … Familiarity with ITSM tools (eg, Fresh Desk, Jira, Zendesk). Hands on knowledge of Office365 suite Knowledge of endpoint management systems such as Intune or Jump Cloud Familiarity with database management including proficiency in SQL Leadership Excellent team management, conflict resolution, and mentoring Problem Solving: Strong analytical ...