4 of 4 Permanent Service Delivery Jobs in Somerset

transition, and into live contract delivery. This opportunity is ideally suited to an individual who combines strong operational leadership, commercial awareness, and technology-enabled service delivery experience, with the credibility and drive to work alongside senior leadership to develop and deliver a complex TfL solution. The role will … Allowance What You'll Do: Bid & Solution Development (Pre-Contract) Work closely with the Account Director (Highways Technology Services) to develop the operational and delivery solution for a TfL technology contract, ensuring it is deliverable, compliant, innovative, and commercially robust Collaborate with bid managers, technical specialists, and partners ...

support, and continuous improvement of IT systems and services Manage and develop the on-site IT support team, including coaching and performance management Own service quality, availability, and user experience, ensuring effective incident and problem management Act as the senior escalation point for IT issues and service concerns … What we’re looking for Proven experience managing or leading IT support services Strong stakeholder management and communication skills Experience with ITIL or structured service delivery frameworks Background in education or similarly regulated environments Strong technical knowledge across Microsoft 365, Azure, networking, and infrastructure The ideal candidate will ...

modern digital workplace. The Role You will: Own the Azure and Microsoft 365 infrastructure strategy and roadmap Lead day-to-day infrastructure operations, service delivery, and BAU support Manage and mentor a small team of engineers Stay hands-on with technical delivery, troubleshooting, and implementations Drive improvements … across security, resilience, automation, and performance Lead cloud migrations, modern workplace initiatives, and continuous service improvement Manage third-party vendors, SLAs, and governance Experience Required Strong hands-on experience with Azure, Microsoft 365, Intune, Entra ID (Azure AD), Exchange, and Teams On Prem to cloud migration experience Proven infrastructure ...

based in Europe, you will play a key role in maintaining stable, secure systems while helping to prioritise workloads, manage incidents and improve overall service delivery. This position offers a broad scope across infrastructure, end user support and cloud technologies, with Azure and Microsoft 365 forming a core part … support staff Managing and supporting Azure and Microsoft 365 environments Supporting infrastructure, networking and endpoint environments Leading system builds, configurations and deployments Contributing to service improvements and operational best practice Working closely with the wider business to support day-to-day IT needs Background and Experience: Experience operating ...