Bath, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
Title: IT ServiceDeskAnalyst- 1st Line Support Salary: Up to £27,000 D.O.E Location: Bath (Hybrid 3x PW in office) Are you someone who thrives in a client-facing IT support role and enjoys solving technical issues while delivering excellent service? We're looking for … a 1st Line ServiceDeskAnalyst to join a friendly, customer-focused IT team in Bath, supporting 500+ users across multiple office locations. In this role, you'll be the first point of contact for IT support - resolving incidents and service requests, escalating issues when necessary … and providing real value to end users. What you'll do: Act as the first point of contact for technical support issues via the ServiceDesk Troubleshoot and resolve a wide range of 1st line issues (hardware, software, user access) Escalate complex incidents to 2nd or 3rd line More ❯
taunton, south west england, united kingdom Hybrid / WFH Options
iO Associates - UK/EU
Title: IT ServiceDeskAnalyst- 1st Line Support Salary: Up to £27,000 D.O.E Location: Bath (Hybrid 3x PW in office) Are you someone who thrives in a client-facing IT support role and enjoys solving technical issues while delivering excellent service? We're looking for … a 1st Line ServiceDeskAnalyst to join a friendly, customer-focused IT team in Bath, supporting 500+ users across multiple office locations. In this role, you'll be the first point of contact for IT support - resolving incidents and service requests, escalating issues when necessary … and providing real value to end users. What you'll do: Act as the first point of contact for technical support issues via the ServiceDesk Troubleshoot and resolve a wide range of 1st line issues (hardware, software, user access) Escalate complex incidents to 2nd or 3rd line More ❯
Title: IT ServiceDeskAnalyst- 1st Line Support Salary: Up to £27,000 D.O.E Location: Bath (Hybrid 3x PW in office) Are you someone who thrives in a client-facing IT support role and enjoys solving technical issues while delivering excellent service? We're looking for … a 1st Line ServiceDeskAnalyst to join a friendly, customer-focused IT team in Bath, supporting 500+ users across multiple office locations. In this role, you'll be the first point of contact for IT support - resolving incidents and service requests, escalating issues when necessary … and providing real value to end users. What you'll do: Act as the first point of contact for technical support issues via the ServiceDesk Troubleshoot and resolve a wide range of 1st line issues (hardware, software, user access) Escalate complex incidents to 2nd or 3rd line More ❯
ServiceDeskAnalyst - Bristol An exciting opportunity to join an established client of mine based in North Bristol who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a … 1st line role or perhaps someone with a background in customer service and a keen interest and knowledge of Information Technol click apply for full job details More ❯
