Your new company Defence Organisation Your new role IT Service Manager What you'll need to succeed Active Security Clearance needed from the start Experience The post holder will typically have recent varied professional experience in an IT ServiceManagement role, gained over 7 years or more. … This would include knowledge and experience of working with Incident Management, Configuration Management, Problem Management, Change Management, and Service Transition and Continuous Service Improvement. The post holder will have expert knowledge in ServiceManagement across large and complex technology estates working with … enterprise-level services, understanding the complexity of the technology estate and the dependencies of individual services on others. Proven relevant work experience in a ServiceManagement role, negotiating SLAs with customers, monitoring SLAs, conducting Service reviews with Service owners, and putting in place corrective actions if More ❯
ServiceManagement Lead - up to 59,000- Hybrid working (Taunton Based) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a unique civil service organisation. Their highly specialised focus leads to very interesting roles with a huge scope for learning and development. We … are supporting them to recruit a ServiceManagement Lead who has experience implementing ITIL frameworks and liaising effectively with other business areas whilst managing and reporting on SLA's. This role will require Security Clearance so the successful candidate will have lived in the UK for the past … years. What the ServiceManagement Lead will be doing . You will be working to define the ITSM Framework and strategic roadmap alongside the Head of IT Service Delivery. You will be delivering the day to day service level management for the organisation. Line Manage More ❯
Taunton, Somerset, South West, United Kingdom Hybrid / WFH Options
Yolk Recruitment
ServiceManagement Lead - up to £59,000- Hybrid working (Taunton Based) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a unique civil service organisation. Their highly specialised focus leads to very interesting roles with a huge scope for learning and development. We … are supporting them to recruit a ServiceManagement Lead who has experience implementing ITIL frameworks and liaising effectively with other business areas whilst managing and reporting on SLA's. This role will require Security Clearance so the successful candidate will have lived in the UK for the past … years. What the ServiceManagement Lead will be doing . You will be working to define the ITSM Framework and strategic roadmap alongside the Head of IT Service Delivery. You will be delivering the day to day service level management for the organisation. Line Manage More ❯
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: ServiceManagement Team Leader - Part time/Full time Posting Date: 29 May 2025 Function: Service Unit: Business Location: Exeter (R620), Exeter, United Kingdom Salary: Competitive Salary + Benefits … Closing Date: 04/04/25 Please note: This role can be full time or part time. This role is key to the management of the ServiceManagement Team within the Devon & Cornwall Police Managed Service Contract. This role manages and leads a team consisting … of Process Owners and Process Analysts, as well as having Process management responsibilities within the role itself. As the ServiceManagement Team Leader, you will work with the Contract Professional in delivering Reporting and Service Level compliance in line with Contractual and BT obligations. You will More ❯
party providers to ensure that technologies and services are both cost-effective and optimized for the organization, while ensuring that providers adhere to established Service Level Agreements. Provide direction for how the business are moving, transforming, storing, and retrieving data to enable the most efficient and effective use of … data analytics, analytics data modelling and warehousing, data mining, and presentation with a view to support future relevant projects and initiatives Ensure that BI service runs smoothly, including to act as a point of escalation for the Support and Technical teams, to monitor and resolve issues Work with senior … solutions aligned with business objectives. Business Analysis: Translate internal stakeholders'requirements and technology requirements into a strategic application portfolio plan and ensure its effective management and alignment with organisational goals. Business Intelligence: Knowledge of the data lifecycle from ETL, through to the analysis of datasets, leading to the publication More ❯
Bath, Somerset, United Kingdom Hybrid / WFH Options
CBSbutler Ltd
+ Hybrid working from Corsham Key Skills: + CCNP level or above + MP-BGP + MPLS The Local Access Distribution & Telephony Network Engineering Service will support the technical team responsible for the design, development, documentation, building and validation of the core physical and virtual networking components which form … part of the LAD T Platform. Production and review of all levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with ServiceManagement to resolve issues. This role is based on a network engineer with proven experience, operating at CCNP level or above, current certification … Forwarding (VRF) Multi-Protocol Label Switching (MPLS) Dynamic Multipoint Virtual Private Networks (DM-VPN)/FlexVPN/IPSec Access Control Lists (ACL) Quality of Service (QoS) Hierarchical IP Subnetting. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new ideas. More ❯
Bath, Somerset, United Kingdom Hybrid / WFH Options
CBSbutler Ltd
+ Hybrid working from Corsham Key Skills: + CCNP level or above + MP-BGP + MPLS The Local Access Distribution & Telephony Network Engineering Service will support the technical team responsible for the design, development, documentation, building and validation of the core physical and virtual networking components which form … part of the LAD T Platform. Production and review of all levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with ServiceManagement to resolve issues. This role is based on a network engineer with proven experience, operating at CCNP level or above, current certification … Forwarding (VRF) Multi-Protocol Label Switching (MPLS) Dynamic Multipoint Virtual Private Networks (DM-VPN)/FlexVPN/IPSec Access Control Lists (ACL) Quality of Service (QoS) Hierarchical IP Subnetting. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new ideas. More ❯