20 of 20 Permanent Service Management Jobs in Somerset

lead a high-performing team and make a real difference for farmers every day? We’re looking for an ambitious and inspiring Lely Center Service Manager to take the lead in driving exceptional service, maximising product uptime and building a capable, engaged and accountable Service team. … passionate about people, technology, customer satisfaction and delivering results, this could be your next exciting opportunity! Lely Center Yeovil Service Manager The Lely Center Service Manager is responsible for the strategy and execution of all service activities, covering both technical service delivery and service management ...

role in maintaining and improving business-critical platforms ensuring they are secure, scalable, and aligned with operational needs. Youll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at our client will see you take the lead in solving customer problems … critical defence, government and public sector services. What you will do as a Senior Application Engineer Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements ...

maintaining and improving business-critical platforms — ensuring they are secure, scalable, and aligned with operational needs. You’ll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … critical defence, government and public sector services. **What you will do as a Senior Application Engineer*** Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows* Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements ...

operations. What you will do as a Senior Platform Engineer Operate, maintain and support secure cross-domain gateway services across highly controlled environments. Monitor service health, investigate issues and support incident, problem and change activity in line with agreed service processes. Maintain secure configurations, transfer policies, rule sets … supporting documentation. Support patching, upgrades, vulnerability remediation and service continuity activities. Troubleshoot gateway, platform, network and data transfer issues across security boundaries. Produce and maintain operational documentation, including build records, support guides, runbooks and configuration baselines. Work with security, service management, engineering and customer stakeholders to ensure ...

role in maintaining and improving business-critical platforms ensuring they are secure, scalable, and aligned with operational needs. Youll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at our client will see you take the lead in solving customer problems … such as SharePoint, Dynamics, or other business-critical platforms. Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements, and service-level objectives. Contribute to application architecture, integration, and lifecycle activities under the guidance of senior engineers. Collaborate with stakeholders across engineering, service management ...

maintaining and improving business-critical platforms — ensuring they are secure, scalable, and aligned with operational needs. You’ll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … such as SharePoint, Dynamics, or other business-critical platforms.* Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements, and service-level objectives.* Contribute to application architecture, integration, and lifecycle activities under the guidance of senior engineers.* Collaborate with stakeholders across engineering, service management ...

role in maintaining and improving business-critical platforms ensuring they are secure, scalable, and aligned with operational needs. Youll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at our client will see you take the lead in solving customer problems … e.g. SIEM, EDR) that underpin threat detection and response Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements, and service-level objectives. Contribute to application architecture, integration, and lifecycle activities under the guidance of senior engineers. Collaborate with stakeholders across engineering, service management ...

maintaining and improving business-critical platforms — ensuring they are secure, scalable, and aligned with operational needs. You’ll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … e.g. SIEM, EDR) that underpin threat detection and response* Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements, and service-level objectives.* Contribute to application architecture, integration, and lifecycle activities under the guidance of senior engineers.* Collaborate with stakeholders across engineering, service management ...

Description We are seeking an experienced SAP AMS Manager to lead post-go-live Application Management Services for a large-scale SAP S/4HANA environment. The role will own the AMS operating model, service delivery, SLA/KPI performance, support organisation, transition to steady state, and continuous … improvement. The successful candidate should have strong SAP S/4HANA support experience, ITIL-aligned service management expertise, and experience managing SAP support services within government, defence, or highly regulated environments. Key Responsibilities Own the SAP AMS operating model, including service catalogue and L1–L3 support structure. ...

project meetings, workshops, and steering committees, documenting actions and decisions Monitoring project risks, issues and changes, escalating where needed Supporting resource planning and capacity management activities across the IT portfolio Delivery Framework & Governance Champion adherence to IT project delivery methodologies, governance and best practice Ensuring projects comply with established … templates, reporting standards and project controls Supporting portfolio reporting by consolidating project status updates, KPIs, milestones and delivery metrics Driving continuous improvement of project management processes and delivery governance Assisting in the development and implementation of PMO and project governance frameworks Supporting audit, compliance and regulatory requirements relating ...

Your Impact**The Workplace Specialist supports digital workplace services across an assigned hub, acting as a key support point for business escalations and onsite service delivery. The role provides hands‐on support and guidance for on‐premise tooling, software, infrastructure, and end‐user computing environments, including AV and specialist … site‐based infrastructure such as rig machinery.Working closely with third‐party support teams, the postholder delivers a unified frontline service to the business and supports the onsite delivery of Digital Solutions (DS) operational projects. The role ensures that site‐based services are delivered consistently, governed effectively, and aligned with ...

Your Impact The Workplace Specialist supports digital workplace services across an assigned hub, acting as a key support point for business escalations and onsite service delivery. The role provides hands-on support and guidance for on-premise tooling, software, infrastructure, and end-user computing environments, including AV and specialist … site-based infrastructure such as rig machinery. Working closely with third-party support teams, the postholder delivers a unified frontline service to the business and supports the onsite delivery of Digital Solutions (DS) operational projects. The role ensures that site-based services are delivered consistently, governed effectively, and aligned ...

maintenance Operational support of platform services (e.g. PAM, PKI, cross-domain solutions) in live environments Platform administration including patching, upgrades, configuration, and account management Monitoring, alerting, and incident response for platform services Incident and problem management, including troubleshooting and root cause analysis Networking concepts (TCP/… operational tasks (PowerShell, Bash, Python, or similar) Knowledge of cyber security controls and accreditation requirements Experience supporting systems across the engineering lifecycle (transition into service, run, and improvement) Delivery within secure/enterprise/defence environments Desirable: Experience supporting platforms such as CyberArk (PAM), PKI services, or cross-domain ...

maintenance* Operational support of platform services (e.g. PAM, PKI, cross-domain solutions) in live environments* Platform administration including patching, upgrades, configuration, and account management* Monitoring, alerting, and incident response for platform services* Incident and problem management, including troubleshooting and root cause analysis* Networking concepts (TCP/… operational tasks (PowerShell, Bash, Python, or similar)* Knowledge of cyber security controls and accreditation requirements* Experience supporting systems across the engineering lifecycle (transition into service, run, and improvement)* Delivery within secure/enterprise/defence environments## ## Desirable:* Experience supporting platforms such as CyberArk (PAM), PKI services, or cross ...

resolution process. Key Responsibilities Business Central Support Provide first and second-line support for Microsoft Dynamics 365 Business Central. Triage, investigate and resolve incidents, service requests and user queries. Monitor and manage support tickets, ensuring issues are progressed within agreed timescales. Provide clear and professional updates to users throughout … team. Essential Experience & Skills At least 2 years’ experience supporting Microsoft Dynamics 365 Business Central. Practical experience working in an application support, ERP support, service desk or business systems environment. Experience providing first and/or second-line support and ticket triage. Good understanding of business processes ...

Leonardo Worldwide Corporation is looking for a Senior Application Engineer in Yeovil. You will enhance ITSM platforms like Jira Service Management, collaborating across teams to improve service delivery and operational workflows. This role supports national security applications, involves continuous improvement initiatives, and offers flexible hybrid working arrangements. ...

technologies (firewalls, IDS/IPS, VPN, segmentation) Familiarity with virtualisation and cloud networking concepts Network monitoring, diagnostic, and analytics tools Understanding of ITIL and service management frameworks Delivery within secure/enterprise/defence environments Desirable: VMware NSX-T deep expertise and certification (or equivalent experience) VCF networking … advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance : All employees at management level and below are eligible for our bonus scheme. Never Stop Learning : Free access to 4,000+ online courses via Coursera and LinkedIn Learning. ...

technologies (firewalls, IDS/IPS, VPN, segmentation)* Familiarity with virtualisation and cloud networking concepts* Network monitoring, diagnostic, and analytics tools* Understanding of ITIL and service management frameworks* Delivery within secure/enterprise/defence environmentsDesirable:* VMware NSX-T deep expertise and certification (or equivalent experience)* VCF networking integration … advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity).* **Rewarding Performance**: All employees at management level and below are eligible for our bonus scheme.* **Never Stop Learning**: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. ...

such as HAS our Health Assessment service. Delivery is currently highly interdependent, requiring coordination across multiple teams (Data Strategy, product teams, analytics, architecture, and service design), alongside the establishment of foundational artefacts such as data dictionaries, glossaries, and user needs models. Senior Delivery Manager : Lead … data will remain fragmented, limiting insight, slowing delivery, and reducing confidence in operational and strategic decision-making. Data Manager Build and oversee a “live service” function for Health Data Platform capability, which will include activities such as: Data Platform Live Service Monitoring and Maintenance: Establishes and maintains ...

implementation practices. What you'll bring Proven experience with Siemens MES toolset, especially OpsCenter and Teamcenter. Strong understanding of software deployment lifecycle and configuration management including code management tools. Experience integrating MES with PLM and ERP systems, particularly Teamcenter Unified and SAP S/4HANA. Experience deploying … managing MES solutions in Azure Cloud environments. Proficiency in Windows command prompt and service management. Experience in remote collaboration and screen sharing for technical troubleshooting. Ability to work in a fast-paced, multi-vendor environment. Excellent communication and stakeholder engagement skills. This is not an exhaustive list ...