IT SupportEngineer - Bristol (Hybrid) - £25,500 - £27,000 We have an excellent opportunity for an IT SupportEngineer to join a leading professional services organisation during a period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft … be joining a talented IT Team, picking up the phone, emails and tickets, ensuring you are working to agreed SLAs. Benefits for the IT SupportEngineer 23 days + bank holiday rising to 28 + bank Buy or sell holiday Healthcare plan Pension contribution rising with service Life … Assurance Cycle to work scheme Enhance maternity and paternity Key Responsibilities for the IT SupportEngineer: Acting as the first point of contact for all helpdesk calls, emails and alerts Assisting users remotely or face to face, offering deskside support when needed. Working closely with team leaders More ❯
We're hiring a skilled Project SupportEngineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft … environments, network support, and ideally VoIP technologies. Confident in customer-facing roles. This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow. Please note, a Full driving license and willingness More ❯
will be tasked with resolving first line queries initially. This is a wonderful opportunity to work alongside a highly experienced team, willing to provide support and guidance, and ultimately develop into a role resolving 1st -3rd line infrastructure tickets, plus projects. This would suit an IT graduate with … the ability to speak French is highly desirable, but not essential. This is an opportunity to join a growing technology business that provides excellent support to develop a successful IT career. This Graduate/Junior IT SupportEngineer role is paying up to £27,000 depending on More ❯
Job Title: Distributed Field SupportEngineer Location: Dorset/Somerset Salary: D.O.E Key responsibilities: Diagnose, repair, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals. Perform desk-side support for our clients as requested. Assist other engineers in delivering services to our customers. Cover site More ❯
UK - Client-based Job Type: Permanent/Full Time Date Posted: 01/05/2025 We have an excellent opportunity for a Photocopier Engineer to work on site at the University of Bath, one of our key customers. As a Customer SupportEngineer, you will be … PCs. Set up scanning and other functionalities over the network. Diagnose and resolve network-related MFD issues. Provide relevant training on hardware and software. Support and cover other roles when necessary. Adhere to company processes. Manage stock on vehicles or sites as appropriate. Person Specification Experience as a Photocopier … hardware ranges from space-saving MFPs to high-speed production print systems. We also offer a wide range of software solutions combined with premium support to provide a comprehensive Managed Print Service (MPS). Our IT Services support organizations of all sizes in building and maintaining reliable IT More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Phoenix Business Services UK
1st line technical support -Software Location: UK Hybrid/Remote Options | Sector: Technology, Software, SaaS Support | Phoenix Business Services UK is recruiting on behalf of a leading global software provider in the enterprise device management space. Our client, an internationally recognised provider of SaaS solutions to resellers, distributors … and end-users, is seeking a Customer Liaison Officer/1st line technical support to join their growing support and implementation team. This role offers an exciting opportunity to work with over 1,400 customer organisations across multiple time zones, providing high-quality customer care, product implementation, and … 1st line technical support. Key Responsibilities: Deliver 1st line customer care and technical support across a suite of enterprise software tools. Act as a primary point of contact for customer onboarding, configuration, and ongoing account management. Respond to and triage technical queries via shared support systems and email More ❯