2 of 2 DemandTrendPermanent Support Specialist Jobs in Somerset

Job Title: Ecommerce Marketplace Integration & Support Specialist Background: Maher Limited is a fast-growing business that sells its XFORT brand of door and window hardware, primarily through Amazon (UK and Europe), with a growing presence on other e-commerce platforms. With anticipated sales exceeding £6.5m this financial year, Maher Limited has become a recognised player in the hardware … s right, sharing knowledge, and finding better ways to serve our customers and grow our brand. Job Description: We are seeking a hands-on, tech-savvy Ecommerce Marketplace Integration & Support Specialist to join our ecommerce operations team. This role is responsible for ensuring accurate product listing uploads, smooth integration across sales channels, and proactive resolution of marketplace issues. … analytics tools to monitor performance and detect listing or sync issues. Troubleshoot listing errors, investigate upload failures, and take corrective action in collaboration with marketplace support. Open and manage support cases with sales channels (e.g., Amazon, eBay) to resolve technical or listing issues. Maintain accurate product and inventory data using Microsoft Excel and other internal tools. Support the More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯