Broad experience of supporting an IT infrastructure with particular emphasis on end user devices, support within an educational environment. Excellent troubleshooting and diagnostic skills. A working knowledge of / or passion to learn Microsoft Windows operating systems, VMWare, desktop applications and associated hardware such as laptops, desktops, printers and peripherals. Experience of working within a structured IT support … / helpdesk environment. An ability to communicate with multiple audiences at various levels: SLT, teachers, support staff and students. The capability of managing multiple work streams simultaneously so strong time management skills are a must. Experience or knowledge of the following key technologies: Windows 10, Windows Server 2012R2, 2016 & 2019 Client (desktop, laptops, tablets and server hardware) VMware … vSphere\vCenter Microsoft Office 365 and desktop office suite Active Directory, Group Policy Networking – DHCP, DNS, TCP/IP, VLANs, switching, firewall, wireless, WAN Virtual server backup technologies such as Veeam Mobile device management - Apple, Chromebook etc Audio & Visual equipment, interactive screens, whiteboards and projectors Anti-virus technologies It would also be beneficial to More ❯
infrastructure experience MS applications including O365 admin Networking experience with Switches, Routers and Firewalls Understanding of ITIL processes and procedures Experience with Active Directory, Group Policy, DNS, DHCP, TCP/IP Desirable experience of the IT Systems Administrator: Experience working in a school / education environment. Benefits: 24 days holiday + … under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary / contract vacancies we are acting as an Employment Business. More ❯
needed. Researching and documenting solutions to problems on the companies knowledge base. Required Skills & Experience of the IT Support Engineer: Good working knowledge of Windows operating systems (10 / 11) Experience with Office365 applications and environment Understanding of Active Directory and Windows Server Basic networking skills (TCP/IP, DNS and DHCP … under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary / contract vacancies we are acting as an Employment Business. More ❯
leader in live broadcast media to find a driven and technically accomplished Head of Technical Operations Centre. This is a unique opportunity to lead and evolve a 24 / 7 mission-critical environment that underpins some of the world’s most watched live events. You’ll be at the helm of operational excellence, technical innovation, and team leadership … to introduce new tools and processes. Join a highly collaborative culture with visible impact and senior leadership exposure. Responsibilities: Lead and mentor the TOC engineering team, ensuring 24 / 7 coverage of network and video services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier … support). Drive incident response, root cause analysis, and proactive monitoring / reporting. Develop and implement TOC strategy, staffing models, and documentation standards. Participate in systems architecture, new tech evaluation, and vendor selection. Manage operational workflows, reporting systems (e.g., Zabbix, Grafana, Prometheus), and support international broadcast teams. Collaborate with leadership on technical direction and TOC transformation. Ideal Candidate More ❯
