2 of 2 DemandTrendPermanent Technical Analyst Jobs in Somerset

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD … or any others displayed on the site, or if you would just like to speak to one of our consultants, please use the contact information below. Job Title: Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Reference: 5408 Name Email Telephone Attach your CV Maximum upload size: 5MB If you are human, leave this field blank. Contact More ❯

engagement and outcomes. They are looking to expand globally and supporting more time zones and languages. They partner closely with an engineering partner and are now looking for a Technical Business Analyst/Product Engineer to join the organisation as they part of their growth plans. Your new role They are looking to bring in a Technical BA/Product Engineer to help them to provide the bridge between product strategy and technical execution, ensuring clear requirements, crisp acceptance criteria and zero ambiguity in hand-offs. The Technical BA/Product Engineer will also help to reduce dependency risk by capturing and sharing system knowledge as the organisation migrate and scale. Key responsibilities will … UAT and QA by defining test scenarios, validating against acceptance criteria and signing off releases Surface trade-offs and risks early, proposing options that balance user value, effort and technical constraints Improve ways of working with lightweight templates, checklists and post-release reviews Contribute to migration planning by mapping legacy behaviours to new platform capabilities and capturing decisions What More ❯