1 to 2 of 2 Permanent 1st/2nd Line Support Engineer Jobs in the South East

IT Support Engineer - 1st & 2nd Line - EC2 - £40-50K A specialist UK investment firm with fantastic benefits are recruiting for a IT Support Engineer … to join their IT team in their Central London based headquarters. The Service Desk Engineer will be dealing with 1st / 2nd issues, triaging and closing tickets and providing general IT Support to the business. The Service Desk Engineer … staff, including in-house developers and senior staff. You will have worked with some of these technologies: ***Working knowledge of MS Office & Windows 7 / 10 / 11 and Office 365 suite ***Active Directory, Group Policy and SharePoint ***Skills in OS builds, SSCM, packaging, configuration and vulnerability management. more »

A 1st / 2nd Line Support Engineer / Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets … remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications / Skills required You do not need to have all the following but should have experience in some of:- Experience of technical support and of computing technologies. Good understanding of networking, TCP / IP and internet technologies. Knowledge of Microsoft O / S, with Linux an advantage. Passionate about IT with a constant desire to learn and advance knowledge. Able to work under pressure and an ability to multi more »