10 of 10 Permanent 1st Line Engineer Jobs in the South East

Our client, a leading MSP in the IT sector is seeking a 1st Line Support Engineer to join them on a full-time, permanent basis. Due to growth our client is looking to add a 1st Line Support Engineer to their team, providing a high level of technical support to … their broad range of clients. The ideal candidate will have a minimum of 1 years’ experience in a similar IT Support role, providing 1st Line support with the opportunity to progress to 2nd Line in the future. This role is offer on a hybrid basis, working 2 days in the office and 3 from home. … including TCP/IP and DNS - Understanding of SharePoint and Microsoft Servers - Basic Server administration - Familiarity with Anti-Virus and Backup Software This is an excellent opportunity for a 1st Line Support Engineer to join a thriving MSP who are leaders in the field, where you will be working with an experienced team providing a More ❯

1st Line Support Engineer – Be the first call. Keep the school running. £24,000 - £27,000 | Horsham | Full-Time Onsite You’re the person people turn to when their tech goes down and the one who gets them back on track without breaking a sweat. Whether it’s a printer on strike, a password reset … providing front-line IT support to staff and students across the site. You’ll be based onsite full-time and act as the go-to for all 1st line queries, working closely with a Managed IT Service Provider who handle the trickier escalations. What’s in it for you? Salary : £24,000 - £27,000 Location … term, reliable role in a well-established organisation What you’ll be doing: Acting as the first point of contact for all IT support issues across the school Resolving 1st line issues across Windows desktops, M365 apps, Wi-Fi, printers, and peripherals Managing user accounts, password resets, and access permissions Liaising with the external MSP for more More ❯

1st Line IT Support Technician - MSP My client is an ambitious and fast-growing Managed Service Provider (MSP) that partners with a wide range of businesses to deliver first-class IT solutions. With a reputation for innovation, excellent customer service, and a fun, supportive team culture, they are the perfect place for an IT professional who wants … to learn, grow, and make a real impact. They are now looking for an enthusiastic 1st Line IT Support Technician to join their team. This is an exciting opportunity to be the first point of contact for clients, solving a wide variety of IT challenges every day. You'll be working with the latest technologies, gaining exposure … to Microsoft 365, Azure, Active Directory, networking, and security, no two days will ever be the same. The Role Provide 1st line IT support via phone, email, remote access, and occasional site visits Troubleshoot and resolve issues across hardware, software, networks, and Microsoft 365 Administer Active Directory, Azure AD, Exchange, and Microsoft Teams Use RMM tools to More ❯

1st Line Support Engineer - Brighton | MSP Environment We're working with a well-established Managed Service Provider (MSP) based in Brighton who is looking to add a 1st Line Support Engineer to their growing team. This is a full-time, on-site role with great training and progression opportunities. The … ConnectWise, Autotask, etc.) What's on Offer Salary up to £28,000 (DOE) Regular training and funded certifications Supportive culture with team socials Clear progression path into 2nd Line and beyond Apply Now If you're ready to take the next step in your IT career and join a team that will invest in your development, apply today More ❯

Job Title: 1st Line Support Engineer Salary: £25,000-£27,000 per annum Location: Oxford Industry: Managed Service Provider (MSP) About the Role We are looking for a motivated and customer-focused 1st Line Support Engineer to join our client's growing Managed Service Provider (MSP) team. You'll be … This is an excellent opportunity to build your IT career, gain exposure to diverse technologies, and progress within a supportive team environment. Key Responsibilities Act as the first line of support for client IT queries via phone, email, and ticketing system Troubleshoot hardware, software, and network issues Log, prioritise, and escalate incidents when necessary Provide excellent customer service More ❯

their team. They manage over 400+ business IT systems , delivering cutting-edge technology and first-class support. Now, they’re looking for a tech-savvy, ambitious, and customer-focused 1st Line Support Technician to join their ranks! The Role As the first point of contact for customers, you’ll be the bridge between users and the technical … problems, providing exceptional support, and ensuring seamless IT operations. Your role is crucial in keeping businesses running smoothly while growing your own expertise in the IT sector. Job Title: 1st Line Support Technician? Salary: £27,000 - £30,000? Location: Redhill ( own transport required due to location )?? Perks & Benefits: 22 days annual leave (increasing to 25) Performance-based … with Windows, Office 365, networking, virtualization, software updates, and backup solutions What We’re Looking For MSP Experience: Ideally you will hold a minimum of 1 year experience at 1st Line support although our client will consider fresh, dynamic and career driven individuals with technical understanding/academic qualifications? People Skills: You love helping others and value More ❯

delivering exceptional results to their clients, they are very much focused on providing the best customer satisfaction with brilliant technical support. I am looking for an experienced and dynamic 1st Line Engineer to join the helpdesk team, this role serves as the 1st point of contact for all technical issues so excellent communication and More ❯

First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideallat an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with gratinterpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London WRK WITH THE LATEST … Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and … Mac, with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working as the First Line Support Engineer More ❯

Liberty Recruitment Group is proud to be working with a fantastic Managed Service Provider who are looking for a 1 st Line Support Engineer to join their growing helpdesk team. Located in Waterlooville, with hybrid working available (3 days a week in office) you will be the first point of contact when a customer has a … team Monitor system performance metrics Maintain communication with the customer, escalation routes and wider team on any issues. Support and uphold the companys Information Security Management System in line with ISO regulations. To be successful in this role, you will need: Previous commercial experience in a technical support role, ideally within an MSP Experience supporting Microsoft Windows and More ❯

First Line Support Location: Basingstoke Salary: £21,000 Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. - £28,000 We are looking for a candidate to join our Group IT Service Desk in Basingstoke as First Line Support. You … will be responsible for the day-to-day 1 st line calls and ticket triage to support end users at the desktop level. You will ensure tickets are up to date and logged to the highest quality, correctly identified and prioritised, and responses are timely, containing meaningful feedback, thus ensuring an excellent service to all staff across the … group. Responsibilities: Responsible for the day-to-day 1 st line calls and ticket triage and first-time fix of incidents and requests. Ensuring that SLAs are met, and tickets are kept up to date, being the first point of contact for all users within the business. Contribute to request and incident resolution by way of remote analysis More ❯