Job Title: 1stLineSupportEngineer Job Type: Permanent Location: Winchester/Remote Salary: £23,000 - £28,000 p/a + £4k shift allowance (approx.) 1stLineSupportEngineer - Role & Responsibilities Provide 1stlinesupport to customers on a range of IT issues Adhere to specifics SLA's in response to issues Provide customers with regular updates on open issues and set appropriate expectations Proactively manage and monitor ticket queues Troubleshooting product issues or network-related problems … Analysing and recommending solutions to problems Perform on call support for 24*7 customers as part of an out of hours rota 1stLineSupportEngineer - Required Experience Microsoft Operating Systems 2+ years' experience in IT Support (1stMore ❯
Woodstock, Oxfordshire, South East, United Kingdom
Owen Mumford Ltd
Owen Mumford are looking to hire a talented 1stLineSupportEngineer! Could this be your next role? Scope: The 1st … LineSupportEngineer is responsible for assisting the IT Service Desk Team Lead in delivering a first-class support service to the associates of Owen Mumford. Acting primarily in a 1stlinesupport capacity, resolving issues in … are followed. Constant monitoring of any unclaimed tickets and changes, in the ITSM, to ensure all calls are allocated within the defined SLA. Providing 1stline technical support for all OM offices and associates around the globe. To maintain a high degree of customer service More ❯
1stLineSupportEngineer Up to £28k Worthing, West Sussex middle is partnered exclusively with an IT Managed Services Provider (MSP/IT Consultancy) based in Worthing to onboard a 1stLine IT Support Engineers! After already placing … business, we know firsthand how well they treat their staff and clients! This is a great move for a Service Desk/IT SupportEngineer who is looking for the right environment to grow and develop their skills. This MSP offer every Engineer a … business referrals all down to the great engineers already onsite. The Role: You will be joining a close-knit team of Engineers to offer 1st/2nd line duties within their managed services team. Support circa 3,500 end user clients with their day-to More ❯
1stLineSupportEngineer – Financial Services – Up to £35K A leading private equity firm with a strong track record of growth and success is expanding its Helpdesk function. We’re looking for a motivated 1stLineSupport/… Helpdesk Engineer to join … our team and help deliver high-quality support to our users, ensuring reliability, security, and excellent service. About the Role: As a 1stLineSupportEngineer, you will be the first point of contact for IT support within the More ❯
Job Title: 1stLineSupportEngineer Location: Oxford (On-site) Salary: £25,000 - £27,000 DOE + Benefits About the Role We are working with a growing independent retail business based in Oxford that is looking for a friendly and proactive 1st … the first point of contact for all IT-related issues across the business, supporting users across retail and office environments. Key Responsibilities Provide first-line technical support to end-users (in-store and office staff) via phone, email, and face-to-face. Troubleshoot hardware, software, and … tasks. Maintain inventory of IT assets and ensure equipment is up to date and secure. What We're Looking For Some experience in a 1stlinesupport role, helpdesk, or IT technician position (retail sector experience a plus). Basic understanding of: Windows 10/ More ❯
FirstLine Technical SupportEngineer (Shift Patterns) FirstLine Technical SupportEngineer (Shift Patterns … Location: Chertsey, SurreyJob Type: Full timeContract Type: PermanentSalary: £21,000 - £30,000 (depending on experience) + £4k Shift Allowance Are you an experienced FirstLineSupportEngineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high … culture of Community, Confidence, and Integrity. The Role Due to exciting growth within the business, a fantastic opportunity has emerged for a FirstLine Technical SupportEngineer to join our 24x7 Support Team. Joining this technically strong, fun and dynamic team, you More ❯
1stLine IT SupportEngineer, Thatcham 24/7 Shift RotaMonday to Sunday. 5 days on, 2 days off. (08:00 16:30, 16:00 00:30 & 00:30 08:30) Roc Technologies is looking for a 1stLine IT … SupportEngineer to join our Managed Services team. Youll be the first point of contact for IT issues, providing remote support, resolving incidents, and delivering exceptional customer service. Key Responsibilities: First-linesupport for hardware/software issues Incident logging … triage & resolution Use of remote tools & ticketing systems (e.g., ServiceNow) Monitor alerts & escalate as needed Maintain documentation & knowledge base Requirements: 12 years IT support/service desk experience Strong knowledge of Windows 10/11, AD, O365 Excellent communication & customer service skills Flexible to work rotating shifts (day More ❯
Employment Type: Permanent
Salary: Private Health Cover, Pension, 25 days holiday plus Bank Holidays,
1stLine IT SupportEngineer - Central London - £28,000 - Great Opportunity! Role : 1stLine IT SupportEngineer Areas : Central London (EC1) Salary : £25,000 - £28,000 - Unbelievable Training! I am working on an exciting new opportunity … with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in London. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
The GelBottle Inc
About the role The GelBottle Inc. is on an exciting growth journey, and we're looking for a 1stLine SupportEngineer to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a … diverse portfolio of B2B and B2C brands, this is your chance to make a significant impact! IT Support & Troubleshooting: Serve as the first point of contact for all IT issues via Freshdesk, chat, or in person-resolving hardware, software, network, and MacOS-related problems both remotely and onsite. … paced, people-focused environment where no two days are the same. Strong working knowledge of MacOS, including troubleshooting and configuration Proven experience in a 1stLineSupport or similar IT support role Good understanding of Windows OS and basic networking principles Experience using More ❯
you passionate about IT and eager to start or develop your career in technical support? Our client is looking for a motivated 1stLine IT Support Technician to join their dynamic team. This is an excellent opportunity to work with a supportive team … and without interruption. They offer a comprehensive range of services including IT Support, Network Solutions, Cyber Security and Cloud Deployment. As a 1stLine IT Support Technician, you will act as the first point of contact for all client enquires, providing exceptional technical … you have everything you need. Key Responsibilities You will be Supporting customers around the South of England UK, troubleshooting issues and monitoring systems Providing 1stlinesupport via phone and remote access but also visiting client's sites when required. Working with cloud-based systems. More ❯
you passionate about IT and eager to start or develop your career in technical support? Our client is looking for a motivated 1stLine IT Support Technician to join their dynamic team. This is an excellent opportunity to work with a supportive team … and without interruption. They offer a comprehensive range of services including IT Support, Network Solutions, Cyber Security and Cloud Deployment. As a 1stLine IT Support Technician, you will act as the first point of contact for all client enquires, providing exceptional technical … you have everything you need. Key Responsibilities You will be Supporting customers around the South of England UK, troubleshooting issues and monitoring systems Providing 1stlinesupport via phone and remote access but also visiting client's sites when required. Working with cloud-based systems. More ❯
Our client is a leading Technology company is looking for 1st & 2nd Support Engineer. Some travel will be required, candidate must hold a valid UK Driving Licence. Responsibilities: 1stline and some 2nd line support. Troubleshoot and resolve common IT issues such More ❯
Our client is a leading Technology company is looking for 1st & 2nd Support Engineer. Some travel will be required, candidate must hold a valid UK Driving Licence. Responsibilities: 1stline and some 2nd line support. Troubleshoot and resolve common IT issues such More ❯
