20 of 20 Permanent 2nd Line Engineer Jobs in the South East

client, a leading business in the IT sector is seeking a strong 2nd Line Engineer to join them on a full-time, permanent basis. Due to an exciting period of growth our client is looking to add a 2nd Line Engineer … site. The ideal candidate will have a minimum of 3 years’ experience in an IT support role, ideally working on and managing 2nd Line support requests, where you are used to working with users of all levels, providing a high level of technical and customer service ...

2nd Line Support Tonbridge Up to £35k Hours: Monday – Friday, 8:30am – 5:30pm (with overtime paid for additional project work) Do you enjoy solving technical challenges and supporting people with their IT? Are you ready to take that next step in your career in 2nd … Managed Service Provider that continues to grow steadily, bringing on new customers and expanding their service desk team. They are looking for an experienced 2nd Line Support Engineer to join their team. What you will be doing Providing 2nd Line remote ...

2nd Line IT Support Engineer – MSP Experience Required Our client — a fast-paced Managed Service Provider (MSP) supporting a diverse portfolio of business clients — is looking for an experienced 2nd Line IT Support Engineer who thrives in a client-centric … enjoy solving complex technical challenges, and want to work with modern technology and a varied client base, this role will suit you perfectly. Role: 2nd Line IT Support Environment: Managed Service Provider (MSP) – prior MSP experience is essential Career: Hands-on technical role with real client impact ...

Life on the team 2nd Line Engineer - Mobile Device Management Location: Hatfield Full time on Computacenter site Hours:37.5 per week Role Type:Permanent Additional comments: Ideally be Security Cleared, if not the ability to undertake vetting The Endpoint Build and Configuration Service provides comprehensive … service ensures a secure, scalable, and consistent device estate tailored to meet customer requirements. What you'll do In this role as a 2nd Line Mobile Device Management Analyst, you will be responsible for supporting the mobile operating system environment and support for a specific managed service ...

Engineer/2nd Line - 365/Networking/MSP Visiting client sites and remote in to resolve escalations 1st line can't fix. You'll diagnose, fix, and document-fast and clean. Based at one HQ site, but some travelling to satellite offices … site moves. Own tickets end-to-end, hit SLAs, and keep crystal-clear comms with your colleagues and end users What you'll bring 2nd line/Client facing experience (MSP exp is ideal, but not essential). Strong Microsoft 365, AD/Azure AD, Intune ...

problem solver who thrives in dynamic environments? Our client, a well-established Managed Service Provider in the Bracknell area, is looking for a talented 2nd Line Support Engineer to join their close-knit, customer-focused team. What You'll Be Doing: Provide responsive 2nd … Collaborate with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 1st/2nd line support, ideally within an MSP environment Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable with client-facing interactions ...

dynamic company to provide IT support services to business clients throughout Essex and London. With a growing client base they now seek an experienced 2nd Line Helpdesk Engineer to join their highly motivated team who work in a relaxed and friendly environment. Duties: Provide remote … 2nd line it support to their contracted clients via phone/email Contribute to the maintenance of their IT documentation database After identifying the issue, you will talk the user through the required steps to resolve it or escalate to the relevant team as and when necessary ...

Technical Support Engineer/Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton | Onsite | Up to £32,000 | Feb/March start This role suits someone who enjoys the pace and variety of an MSP environment and wants to keep building practical skills across … priorities, and SLAs at speed. Previous experience in an MSP or fast-paced IT support environment is important along with the following: 1st/2nd Line Service Desk Experience CompTIA+ or equivalent IT industry qualification Microsoft 365 and business applications Hardware and networking System administration with Active ...

client is recruiting for two 2nd Line IT Service Desk Engineers to join their knowledgeable team, headed up by an experienced Team Leader. As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising … ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of their 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first ...

recently voted runners up by Superops as the Emerging MSP of the Year, out of 300 MSPs. Role Overview: We are seeking an experienced 2nd Line/Senior IT Support Engineer who has a strong background working within MSP environments. The ideal candidate will … grow with a business and become a key member of staff, that has new customers and new environments to get into. Key Responsibilities: Provide 2nd line technical support to customers across a range of technologies. Support end-users with remote and on-site assistance by troubleshooting ...

Engineer/2nd Line - 365/Networking/MSP Visiting client sites and remote in to resolve escalations 1st line can't fix. You'll diagnose, fix, and document-fast and clean. Based at one HQ site, but some travelling to satellite offices ...

Infrastructure Engineer Fantastic opportunity for a Second Line Support Engineer to join a fast-paced and technically driven Managed Service Provider delivering enterprise-grade infrastructure, cloud, and security solutions. Full-time, permanent role based in London with hybrid working options and a competitive salary … complex client environments, implementing infrastructure projects, and acting as a 3rd-line escalation point for technical issues. Key responsibilities include: Providing advanced 2nd/3rd line support and troubleshooting across servers, networks, and cloud platforms. Configuring, installing, and managing Windows Server environments and virtualisation platforms ...

Technical Support Engineer/Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton Onsite Up to £32,000 Feb/March start This role suits someone who enjoys the pace and variety of an MSP environment and wants to keep building practical skills across ...

client is recruiting for two 2nd Line IT Service Desk Engineers to join their knowledgeable team, headed up by an experienced Team Leader. As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising ...

levels of technical ability both internally and externally Requirements Knowledge & Experience: Proven working experience in enterprise technical support or as a technical engineer in a cloud based SaaS environment Experience supporting Cloud based applications. An understanding of web based/java application technologies (Apache, Tomcat, http ...

Can you get to the heart of a user's technical issues? Do you intuitively grasp the workings of SaaS based application software? Do you get a buzz from solving that ticket? We are Preservica ...

levels You will have a detailed IT Support or Service Desk background and being used to picking up incidents and issues from 1st line support team, with strong troubleshooting skills across Windows Server, Active Directory, networking fundamentals, and cloud platforms (Microsoft 365/Azure). You will demonstrate ...

looking for a new exciting opportunity working as an IT Support Engineer to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults Installing ...

ensure ongoing customer communication is maintained. Resolution of calls ranging from simple password resets to complex server queries. Escalation of calls to 3rd Line Team as necessary. To work as part of a close-knit and highly skilled team of Engineers. Provide excellent customer service. Work with other … internal teams (3rd Line Technical Delivery Teams, Development, Projects, etc.) Perform software builds/re-builds on PCs and laptops as required. Fix hardware faults and install upgrades to client hardware. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank ...

seeking an experienced and dynamic Second Line IT Engineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities and applying … complex incidents and requests while contributing to maintenance and project initiatives, enhancing customer platforms and services. Main Duties Handle escalated issues from first-line support that require a deeper level of technical expertise. Perform advanced troubleshooting of hardware, software, network, and system-related issues. Coordinate with third-line ...