1 to 25 of 34 Permanent 2nd Line Engineer Jobs in the South East

Support Analyst, Support Engineer, 2nd line, Office 365, Active Directory, Hybrid, COR7256 We’re looking for a 2nd line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great opportunity for an experienced 2nd Line Engineer looking for a fresh challenge … or a 1st/2nd Line Engineer looking to take the next step in their career. The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 2nd line technical support to over 50 sites, troubleshooting desktop, server and network issues. This is a varied position and would suit a dynamic 2nd line Support Engineer, who enjoys getting stuck in! The Company This industry giant are a true force to be reckoned with, delivering exceptional enterprise-level technical support and services to More ❯

IT Support Engineer/1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10/11, Mac OS, iOS, JamfPro MacBook MDM, DNS and DHCP is required to join a busy Service Desk and provide Helpdesk and Deskside support working onsite at a School in Battersea, South West … to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10/11, Mac OS, iOS, JamfPro MacBook MDM, DNS and DHCP Working as the IT … Support Engineer/1st Line & 2nd Line Technical Support Analyst you'll be the first point of contact for users, handling a wide range of issues from Google Workspace and Microsoft operating systems to classroom and meeting room technology. This role involves in-depth troubleshooting, managing new starter and leaver processes, and escalating More ❯

2nd Line Engineer - DevOps Remote or Hybrid We are seeking a motivated and enthusiastic 2nd Line Engineer to join our clients growing technology team with a plan to increase their skillset in a DevOps environment. This position is designed for individuals looking to develop a career in DevOps through hands … on experience, structured mentoring, and real-world exposure to cloud and on-premise environments. As a 2nd Line Engineer, you will work under the guidance of the Lead DevOps Engineer to assist in automating, deploying, and maintaining development and production environments. You’ll support development teams by helping manage infrastructure, build and release … and on-premise virtual environments. Work towards an understanding of secure deployment practices and basic DevSecOps principles. What We’re Looking For: Minimum of 2 years’ experience in a 2nd line ICT support or equivalent infrastructure role. Exposure to enterprise infrastructure environments including servers, networks, and virtualisation. Experience supporting Windows environments; exposure to Linux-based systems is More ❯

2nd Line Support Engineer £30000 GBP Bonus Onsite WORKING Location: Fareham, Portsmouth, South East - United Kingdom Type: Permanent 2nd Line Support Engineer Location: Fareham (On-Site, Monday to Friday) Salary: £30,000 Security Clearance: SC required The Opportunity: A fantastic opportunity has arisen for an enthusiastic and motivated 2nd … to join a growing IT support team based on-site in Fareham, providing service desk and infrastructure support for a major defence education facility. Key Responsibilities of a 2nd Line Support Engineer: Respond to and resolve Service Desk tickets in line with SLAs and internal procedures Provide support for Windows 10, Windows … holidays Private medical insurance Double-matched pension scheme (5% employee/10% employer) For more information, please apply below or contact me directly. Reference: AMC/SCA/SLS 2nd Line Support Engineer Reference: AMC/SCA/SLS Postcode: PO13 #shca More ❯

2nd Line Engineer (Service Desk Support) £32,000 GBP Bonus Onsite WORKING Location: Guildford, South East - United Kingdom Type: Permanent Role: 2nd Line Support Engineer (Service Desk Support) Work Type & Location: Fareham - On-site, 5 days a week Role Type: Permanent Start Date: ASAP Must hold active SC or be … eligible* We're looking for a 2nd Line Support Engineer to join a growing technical support team in Fareham . This is a fully on-site role, ideal for someone with a good understanding of IT support who's looking to build a career in infrastructure, desktop, and service desk support within a structured and … and occasional project work. This is a great opportunity to grow your technical skills with access to Udemy courses , hands-on experience, and clear internal progression pathways. As a 2nd Line Support Engineer, you will: Provide support to users, log and resolve service desk calls in line with SLAs. Deploy and maintain desktop More ❯

1st/2nd Line Onsite Support Engineer - Managed Services Office 365, Windows, Windows Server, Networking, Active Directory, Backup, Firewall, Anti-virus, Backup My client is a leading and expanding IT Managed Services provider that have an opportunity for a dedicated 1st/2nd Line Onsite Support Engineer at one of … their client sites. As 1st/2nd Line Onsite Support Engineer you will have a broad range of technical skills across 1st and some 2nd line support including tech such as Office 365, Windows, Windows Server, Networking, Active Directory, Backup, Firewall, Anti-virus, Backup, alongside your technical skill set you will be … customer service and support to a key client. You will be the face and the name of the company on this client site. Fabulous opportunity for a 1st/2nd Line Onsite Support Engineer to work for a fast growing MSP where they can offer genuine opportunities for growth and development. The role will require More ❯

2nd Line Support Engineer £28,000 - 32,000 GBP Onsite WORKING Location: Fareham, Portsmouth, South East - United Kingdom Type: Permanent 2nd Line Support Engineer Location: Fareham (Full-time on-site) Salary: Circa £30,000 + Up to 5% Bonus + Training & Career Progression A fantastic opportunity has arisen for an … office-based position with excellent opportunities to grow into more senior technical or project-focused roles - the vacancy has become available due to internal promotion. The Role: As a 2nd Line Engineer, the successful candidate will provide technical support to users and systems across a secure site, responding to service desk tickets, deploying software, resolving … site delivering essential training for UK defence personnel For further information, feel free to reach me at 02895213213, or simply apply! Reference: AMC/RKI Reference: AMC/RKI - 2nd Line Support Engineer Postcode: PO13 #riki More ❯

2nd Line Support EngineerLondonBoutique MSP Up to £45K + Benefits | London 2nd Line Support Engineer in London - Are you a capable and confident 2nd Line Support Engineer looking for greater technical variety and the chance to step up to 3rd line project work over time … engineers, and helping shape technical solutions. There's a clear progression route for those keen to step into 3rd line and lead project work. Key Responsibilities: Provide 2nd line support across a broad IT environment (hardware/software/networking) Mentor and assist junior team members Handle escalations from 1st line and resolve … complex technical issues Assist in project planning and implementation Requirements: Proven experience in a 2nd line or technical service desk environment Strong troubleshooting skills across desktop, server, and networking issues Excellent communication skills and a proactive mindset Customer-centric attitude and ability to work well in a team Commercial experience in an MSP environment (ideal) MCSE or More ❯

Role : 2nd Line IT Engineer Location : Central Southampton (Hybrid) Salary : £32,000 - £37,000 Hybrid Working | Progression into Cloud Infrastructure & Cyber Security | Paid Certifications Are you a confident 2nd Line Engineer ready to take the next step in your IT career? Want to work with a company that offers genuine … with a well-established, fast-growing MSP based in Central Southampton, known for delivering top-tier technical support and transformation projects. Theyre looking for a technically capable and ambitious 2nd Line Engineer to join their growing team. Youll work with a wide variety of technologies and clients while being mentored toward progression into more advanced … architecture and cyber defence. Required Skills: Solid experience with Windows Server, Microsoft 365, networking & firewalls Knowledge of virtualisation (Hyper-V/VMware) & cloud platforms (Azure/AWS) Confident handling 2nd line escalations and working in fast-paced environments Strong communication and a drive to grow technically MSP experience a bonus, but not essential Exclusive Benefits: Competitive Salary More ❯

Support Engineer, 1st/2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st/2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking for their first entry-level role in IT, or an already established … Engineer Role The Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company The Support Engineer will join an innovative IT consulting … but you need to be willing to use your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st/2nd line support in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience with Office365, Windows Server, Active Directory and More ❯

2nd Line IT Engineer Location - NEAR MAIDSTONE *** Must be a car owner*** Our client are an established managed service provider who partner with medium to large organisations across the UK. They support both the private and public sector. With their continuing successful business, they are looking to grow their Service Desk team. We're looking … for a 2nd Line IT Engineer with an excellent level of previous 2nd Line experience to support our helpdesk and project teams. ABOUT THE ROLE As a 2nd Line IT Engineer you will: Be an experienced member of the technical team and your technical aptitude will add More ❯

Role: 2nd Line Service Desk Engineer Location: Reigate Salary: £40,000 (depending on experience) Industry: IT Managed Services Setup: 5 days onsite Are you a passionate 2nd Line Engineer looking to take the next step in your IT career? We're a thriving IT Managed Services Provider based in Eastbourne … and we're looking for an enthusiastic, customer-focused professional to join our dynamic service desk team. What you'll be doing: * Delivering exceptional 2nd line support across a wide range of systems.* Solving technical issues on desktops, servers, networks, and cloud platforms.* Collaborating with 1st and 3rd line teams for seamless problem resolution.* Working … directly with clients, both remotely and on-site. What we're looking for: * Experience in a 2nd line support role (MSP experience a bonus!).* Solid knowledge of Microsoft environments and cloud services (Office 365, Azure).* On prem and Cloud server experience * Virtualisation and Hyper V* Mac OS * SMTP and DNS* Full UK driving license is More ❯

Role: 2nd Line Engineer Location: Southampton (Hybrid) Salary: £28,000 - £32,000 Tight-Knit Tech Team | High-Quality MSP | Cloud & Project Exposure | Real Progression Path Were working with one of Southamptons most exciting and fastest-growing MSPs , known for their technical excellence, collaborative culture, and strong client delivery across cloud, infrastructure, and security. Theyre now … hiring a 2nd Line Engineer to join their highly skilled, close-knit service desk team . This is a hybrid role , perfect for someone ready to take ownership of escalated tickets while gaining hands-on exposure to Microsoft 365, Azure, networking, virtualisation , and project delivery. Youll be surrounded by experienced engineers and supported to develop … toward 3rd Line, cloud, or project roles . If you're currently in a 1st or 2nd Line position and looking for somewhere to truly grow this is your opportunity. Required Skills: Experience supporting Windows Server, Microsoft 365 & Active Directory Exposure to networking, firewalls, DNS/DHCP, VPNs Excellent communication and a team-focused approach More ❯

Role: 2nd Line Service Desk Engineer Location: Eastbourne Industry: IT Managed Services Setup: 5 days onsite Are you a passionate 2nd Line Engineer looking to take the next step in your IT career? We're a thriving IT Managed Services Provider based in Eastbourne, and we're looking for an … site, 5 days a week, visiting a variety of private and public sector clients. ?? Exposure to both on-prem and cloud technologies. What you'll be doing: * Delivering exceptional 2nd line support across a wide range of systems. * Solving technical issues on desktops, servers, networks, and cloud platforms. * Collaborating with 1st and 3rd line teams … for seamless problem resolution. * Working directly with clients, both remotely and on-site. What we're looking for: * Experience in a 2nd line support role (MSP experience a bonus!). * Solid knowledge of Microsoft environments and cloud services (Office 365, Azure). * Full UK driving license is essential. * A great communicator with a can-do attitude. ?? Salary More ❯

We're looking for a Senior 2nd Line Support Engineer who brings technical expertise, excellent communication skills, and a collaborative mindset to help drive outstanding service across our organisation. In this role, you'll leverage your proven 2nd line support experience, ideally with exposure to senior-level responsibilities or mentoring, to resolve … is competitive and dependent on experience Key Responsibilities: Senior escalation for complex technical issues related to hardware, software, and networking. Work closely with 1st line and other 2nd line support engineers to guide and mentor them as needed. Troubleshoot and resolve a broad range of user tickets, ensuring timely and professional responses. Perform advanced remote … projects and assist in the rollout of new technologies or system upgrades. Monitor, report, and improve end-user satisfaction across support channels. Essential Skills & Experience: Proven experience in a 2nd line support role, with senior-level responsibilities or mentorship exposure. Excellent written and verbal communication skills with a customer-focused approach. In-depth knowledge of Microsoft Office More ❯

Role : 2nd Line Support Engineer Location : Southampton Salary : £30,000 £35,000 Ready to take your career to the next level? Were working with Hampshires fastest-growing MSP a business thats built a reputation for technical excellence, rapid growth, and developing talent from within. This is the perfect role for a 2nd Line Engineer whos hungry to step up fast. Within your first year, youll be working towards 3rd Line level with paid training in Azure, Cyber Security, M365 and more. Youll be surrounded by a young, ambitious, and social team who regularly organise events and push each other to be the best. The energy is infectious … Azure, Cyber Security & more) 30 days holiday (+ 8 bank holidays) 10% pension contribution Hybrid & flexible working options Social team with regular events What Youll Bring: Experience in a 2nd Line IT Support role (MSP experience ideal) Good knowledge of Microsoft 365 & Windows Server Basic understanding of networking (DNS, DHCP, VPNs, Firewalls) Positive, team-focused attitude Desire More ❯

Role: 2nd Line IT Systems Support Engineer Location: Witney (4 days) Henley (1) Salary: £40,000 - £45,000 Profile A growing organisation based in Witney are looking to add a 2nd Line IT Systems Support Engineer to their team . The ideal candidate will have experience of working in a … 2nd Line IT Systems Engineer line role and have strong communication skills. Having experience of working on a variety of projects will be a massive plus for this position. It is essential that you have a driving license for this position as occasionally you will need to also support their Henley office More ❯

Role : 2nd Line Engineer Location : Southampton Salary : £30,000 £35,000 Were working with the fastest-growing MSP in Hampshire, on the hunt for ambitious 2nd Line talent. This business has gone from strength to strength in recent years, rapidly expanding both the size and quality of its technical team. In this … role, youll be pushed to develop your skills towards 3rd Line level within your first year. Youll receive structured training on Azure, Cyber Security, M365, and more all fully funded. The team is young, driven, and highly technical, with regular social events and a culture that rewards achievement. They say youre the product of the people you spend … Cyber Security Paid training & certifications (Azure, Cyber Security & more) 30 days annual leave (+8 bank holidays) 10% pension contribution Social, collaborative team environment Key Requirements: MSP experience in a 2nd Line role Strong experience with Microsoft 365 & Windows Server Good understanding of networking (DNS, DHCP, VPNs, Firewalls) Excellent communication skills and a team-focused approach Desire to More ❯

Role : 2nd Line Engineer Location : Portsmouth (Onsite) Salary : £27,000 - £30,000 Rapidly Growing MSP | Technical Escalations | Clear Progression into Projects & Cloud Were working with a well-established MSP based in Portsmouth, known for delivering top-tier support and infrastructure services to a wide range of clients. Theyre now looking for a capable 2nd Line Engineer to join their growing technical team. This is an onsite position, perfect for someone confident handling escalated tickets and looking to deepen their knowledge across infrastructure, networking, and cloud environments. Youll work closely with senior engineers and project teams while gaining the skills and support needed to take your career into cloud, projects … a client-focused mindset MSP experience is ideal Exclusive Benefits: Competitive Salary (£27,000 - £30,000) Paid Certifications & Training Microsoft, Azure, Networking & more Clear Career Progression into 3rd Line, Projects, or Cloud Roles Private Medical Cover & Sick Pay Annual Leave + Bank Holidays Regular Team Socials drinks, bowling, team events & more Collaborative, Growth-Focused Tech Culture If you More ❯

2nd Line IT Support Engineer Location: Witney Office 4 days a week (1 day a week in Henley) Job Type: Full-time Department: IT A new exciting permanent opportunity has become available for a dedicated 2nd Line IT Systems Support Engineer, to join a growing wealth management business IT team … for supporting IT operations throughout the company, ensuring efficient and effective technology use and supporting their growth and development strategies. Day-to-Day of the Role: Provide second line response as part of the IT support team, handling internal queries and incidents, including telephone, remote, and deskside support. Serve as an effective point of contact for internal IT … 4x salary Death in Service cover Access to the Company’s Permanent Health Insurance Scheme Access to the Cycle to Work Scheme How to Apply: To apply for the 2nd Line IT Support Engineer position, please apply immediately to be considered. More ❯

2nd Line Service Desk Engineer Ashford, Kent Up to £32k DOE Essential Requirement: Driving license for onsite client visits Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level? Would you enjoy a mixture of on-site client work and office-based … tasks? Does hybrid working after probation sound appealing? Look no further! Join this established and leading Managed Service Provider (MSP). As a 2nd Line Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most to us is your ability to work in a fast-paced, customer-focused More ❯

An award winning and voted one of the best MSPs to work at are looking for a 2nd line Suppport Engineer to come and join their team. This is an exciting opportunity to be part of a successful and leading MSP. The role is hybrid with 4 days in the office and 1 day WFH. … the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional client services and effective Problem Management. Essential Experience As A 2nd line Support Engineer MSP background preferable 2-3 years proven experience in an IT support role (1st/2nd line) Experience of … life cycle of each ticket; manage customer expectations by keeping customer informed of progress. Recording all IT Incidents, Requests and Problems, ensuring all relevant details are captured in line with Service Desk standards. Classify calls accurately with the information provided and prioritise in line with the Service Level Agreement (SLA). Investigate and diagnose Incidents by More ❯

Are you an experienced 2nd Line IT Support Engineer looking for a role that offers stability, progression, and a real sense of purpose? Join an established Multi-Academy Trust dedicated to supporting Primary & Secondary schools, ensuring students and staff have access to cutting-edge IT services. £32,000 - £37,000 + Fantastic Benefits Crawley, West … Sussex Monday - Friday | 8am - 4pm (with some flexibility) Skills: 2nd Line support, Tier 2, Engineer, Technician, hyper-V, networking, server administration, Support engineer, IT support, Senior Tech engineer, service desk, technical support, IT Service Technician, IT Field Engineer, active directory, Aruba, Antivirus, SCCM, WDS Why join? Beyond a competitive … software) Supporting new application rollouts Setting up new users, managing passwords, and resolving account issues Responding to IT incidents within agreed timeframes What our client is looking for: Proven 2nd Line IT Support experience Strong Active Directory skills - adding/removing users, password resets, Group Policy Management Experience with Wi-Fi networks (Aruba preferred) and Switches/ More ❯

We are looking for an experienced 2nd Line Support Engineer to join a thriving MSP in a time of growth. They offer a genuinely fun and friendly working environment, with opportunities for progression. You are not just a number within this company. In this position you will 2nd Line IT Support to … my clients' growing customer base. The ideal candidate will come from an outsourced or MSP environment. Requirements: 2nd Line support experience - preferably within an MSP environment Remote & customer facing support Windows Server 2008 - 2022 Active Directory, Exchange Hyper V Networking O365 and Azure VoIP experience is desirable ITIL Framework knowledge Full driving license Your communications skills, both More ❯

2nd Line Support Engineer Location: Oxford Salary: Circa 40K 50K + Bonus + Benefits 2nd Line Support Engineers required by a fast-growing, Top Tech Company! This is a varied, challenging role in a talented team where youll be focused on BAU support, monitoring, and maintenance of live production systems Essential: Skilled More ❯