23 of 23 Permanent 3rd Line Engineer Jobs in the South East

Client Services Analyst The Client Services Analyst provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use More ❯

3rd Line IT Engineer Ideal opportunity for a skilled 3rd Line IT Engineer with 5+ years of senior IT support experience, looking to lead infrastructure projects and support a dynamic, multi-site organisation. Full-time, permanent position based in Kent, offering a salary of £45,000 per annum. Immediate start … innovation, they offer a collaborative culture and provide cutting-edge solutions across various industries, including education, healthcare, government, and commercial sectors. What will you be doing? Joining as a 3rd Line IT Engineer, you'll take ownership of both day-to-day infrastructure support and key technology projects. You will be supporting multiple sites, deploying … new systems, leading server and network upgrades, and ensuring the smooth running of complex infrastructure environments. Key responsibilities include: Acting as the go-to expert for 3rd line technical support across multiple UK sites. Leading and delivering infrastructure projects, such as deploying on-premises servers, managing Office 365 tenant migrations, and configuring networks. Overseeing the day-to More ❯

2nd/3rd line Support Engineer (MSP Experience Required) Permanent IT Support BBBH80 Conor May-Payne Apply now Job Title: 2nd/3rd line Support Engineer (MSP Experience Required) Location: Reading The Role A leading Managed Service Provider is seeking a talented 3rd line support engineerto join … it aligns with our current job openings. If your skills are a perfect match, a recruiter will be in touch to discuss the opportunity further. Helpdesk Technical Support Engineer - MSP Experience Required View job Omagh, County Tyrone Permanent View job Service Desk Team Lead Permanent View job Service Desk Team Lead Permanent View job 1st Line More ❯

Job Title: 3rd Line Support Engineer (MSP) Location: Central London (On-site, Monday-Friday) Salary: £35,000 - £40,000 per annum Job Type: Full-time, Permanent About the Role: We're seeking an experienced and highly capable 3rd Line Support Engineer to join a fast-paced Managed Service Provider (MSP … who thrives in a client-facing environment and enjoys working across diverse systems, networks, and applications. You'll serve as the technical escalation point for 1st and 2nd line teams, taking ownership of advanced troubleshooting, infrastructure management, and project delivery across a variety of SME and enterprise clients. Key Responsibilities: Act as the senior technical escalation point for … and deliver best-in-class support. Document all configurations, changes, and solutions in the ticketing system and internal knowledge base. Required Skills & Experience: Proven experience in a 2nd/3rd line support role within an MSP or multi-client environment . Strong technical expertise in: Windows Server 2016-2022 Microsoft 365 administration Active Directory , Group Policy, DNS More ❯

Job Title: Senior 3rd Line Engineer Location: Oxford-based (Remote then possibly to hybrid) Salary: £35-43k per annum (DOE) Industry: Managed Services Provider About Us We are a fast-growing, client-focused Managed Service Provider (MSP) based in Oxford, supporting a wide range of businesses across the UK. We pride ourselves on our … technical excellence, exceptional customer service, and strong team culture. As we expand our high-level support operations, we are looking for a skilled and experienced Senior 3rd Line Engineer to join our team remotely. Role Overview As a Senior 3rd Line Engineer, you will act as the technical escalation point … clients to provide strategic and technical guidance. Key Responsibilities Provide advanced technical support across Windows Server, Microsoft 365, Azure, networking, and security. Act as final escalation for 2nd and 3rd line issues from the Service Desk. Lead infrastructure projects including migrations, upgrades, and cloud transformations. Troubleshoot complex issues across servers, storage, firewalls, and virtualized environments. Maintain high More ❯

rd line Technical Support & Project Engineer Contract: Full-time, Permanent Location: Hitchin (Hybrid) Salary: Up to £46,000 (Dependent on experience) Working hours:, Monday to Friday office hours (Excluding Public Holidays) Benefits: 25 holidays + BHs + Pension + Provate health care. About the role We are looking for an experienced and motivated individual with a … security concepts, Cyber essentials framework, compliance and governance. · Ability to provide technical advice, in an easy-to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or More ❯

Role : 3rd Line Infrastructure Engineer Location : Portsmouth (Onsite) Salary : £50,000 - £55,000 Enterprise-Level Projects | Clear Path to Cloud & Architecture | Join a High-Performance Tech Team Were partnered with a specialist Cloud & Infrastructure Consultancy based in Portsmouth/Havant, delivering complex technical solutions to dynamic UK businesses. Theyre now looking for a talented 3rd Line Infrastructure Engineer to join their high-performing team. This is an onsite role, ideal for someone who enjoys close collaboration and tackling advanced infrastructure challenges head-on. Youll act as a senior escalation point and play a lead role in technical project delivery. If you're looking for a hands-on role with exposure More ❯

Do you just want something to Do, or do you want something to Be? ?? 3rd Line IT Infrastructure Support Engineer Location: Watford, Hertfordshire Salary: £38,500 - £41,500 per annum Contract: Full-Time, Permanent (37 hours/week) Benefits: Extensive Benefits Package + Personal Development + Training Opportunities Requirements: Enhanced DBS Check | Full UK Driving … respected provider of technical and professional education, committed to transforming lives through skills, training, and qualifications. With a strong presence across multiple sites, they're now looking for a 3rd Line IT Infrastructure Support Engineer to help power their digital future. ??? The Role: What You'll Be Doing As a 3rd Line … with a passion for technology and a commitment to service excellence. You'll ideally hold: Certifications: Cisco CCNA, Windows Server Hybrid Administrator Associate (or equivalent) Experience: Working in a 3rd Line or in an infrastructure engineering role within a complex, multi-site environment ?? Why Apply? Be part of a purpose-driven organisation that values innovation and continuous More ❯

IT Infrastructure Engineer (3rd Line) Location: Guildford, Surrey. 3 days a week working onsite Job Type: Permanent, Full-time Salary: Competitive A new exciting opportunity has become available for an IT Infrastructure Engineer, operating at 3rd line to join a leading IT Infrastructure team at a leading satellite supplier. This … and templates for repeatable machine builds to streamline deployments. Infrastructure Maintenance: Conduct routine maintenance, including firmware updates, system upgrades, and virtual infrastructure management, aiming to automate processes where feasible. 3rd Line Support: Provide advanced support within the Service Desk, efficiently resolving escalated incidents in line with Helpdesk SLAs. Business As Usual Tasks: Perform essential operational … Annual Bonus Scheme. Share Incentive Plan. Enhanced Maternity, Paternity & Shared Parental Pay for new parents. High Street Discount Scheme and many more! To apply for this IT Infrastructure Engineer position, please submit your CV to be considered immediately. More ❯

We're Hiring! Role: Senior Microsoft Specialist - 3rd Line Engineer Salary: £50,000 + benefits Location: Onsite, Eastbourne Are you a Microsoft powerhouse ready to take the lead on complex technical challenges? We're looking for an experienced Senior Microsoft Specialist (3rd Line Engineer) to join our growing IT team … guidance, and solutions across our Microsoft stack. ?? About the Role As a Senior Microsoft Specialist, you'll act as the go-to expert for all things Microsoft, leading on 3rd line escalations, delivering infrastructure projects, and mentoring junior engineers. You'll bring deep knowledge of Microsoft 365, Azure, Windows Server, and Active Directory, with the confidence to … design, and implement scalable enterprise solutions. ?? What You'll Do Provide expert-level support across Microsoft technologies (M365, Azure, Windows Server, AD, Exchange, Intune, etc.) Take ownership of critical 3rd line incidents, ensuring swift resolution and root cause analysis Lead infrastructure and cloud migration projects end-to-end Support security and compliance initiatives across Microsoft environments Collaborate More ❯

3rd Line MSP Engineer - Berkshire | £36,000-£42,000 | Hybrid Are you an experienced IT Engineer with a solid foundation in 2nd/3rd Line support and exposure to MSP environments? Looking to step up into a senior technical role with real variety, responsibility, and flexibility? This could be your … a well-established Managed Service Provider based in Berkshire , delivering reliable, high-quality IT solutions to a growing portfolio of clients. We're looking for a capable and motivated 3rd Line Engineer to join our team and handle complex escalations, project delivery, and infrastructure improvements - both remotely and on-site. The Role: Act as an … delivered to a high standard Mentor junior engineers and support ongoing service improvement What We're Looking For: 3+ years of hands-on IT support experience , including 2nd and 3rd Line responsibilities Some MSP experience - enough to understand the pace, variety, and customer focus involved Strong knowledge of Microsoft ecosystems: Windows Server, Active Directory, Microsoft 365, and More ❯

Are you a tech-savvy problem solver with a passion for IT infrastructure? Reassured is looking for a Third Line IT Support Engineer to join our dynamic team in Basingstoke! We're on the hunt for a self-motivated, solution-focused individual who thrives in a fast-paced environment. As a 3rd Line Engineer, you'll be the go-to expert for advanced troubleshooting, system maintenance, and project … based infrastructure tasks. You'll work closely with our IT Service Desk and Infrastructure teams, ensuring seamless support across the business. Responsibilities What you'll be doing: Providing expert 3rd line support for escalated technical issues, ensuring timely resolution in line with SLAs Supporting and maintaining core systems including backups, monitoring tools, and documentation Playing More ❯

3rd Line Infrastructure Engineer Camberley Onsite £37k to £40k + Company Car or Car Allowance DXP Talent is hiring for a 3rd Line Infrastructure Engineer to join an International Engineering Business in Camberley. This is an exciting role that offers a lot of autonomy and the chance to shape the … future direction of IT across the business whilst also having scope to develop into a Leadership position. Day to day, the 3rd Line Engineer will be managing the on-prem Network Infrastructure whilst also being heavily involved in delivering projects. The successful candidate will need to be able to manage their own workload and schedule More ❯

3rd Line Support Engineer, COR7287 We have an excellent opportunity for a 3rd Line Support Engineer to join a thriving company based in Didcot. The Role Working as a 3rd Line Support Engineer, the successful candidate will be expected to take on all problems that … come into the support business and aid their solution. The 3rd Line Support Engineer will help with the completion of on-running project work with clients, work that can be wide-ranging with a lot of variety! The Company This is a great company to work for! They have a strong emphasis on employee engagement … and the provision of high-quality IT Support The team is friendly, helpful, and strong from a technical perspective. Joining as 3rd Line Support Engineer you will have great opportunities for development and career progression. What's Required? Whilst enthusiasm and the ability to provide a highly personable service are key, it is hoped that More ❯

Role : 3rd Line Engineer Location : Portsmouth (Onsite) Salary : £45,000 - £50,000 Project-Focused Role | Senior Escalations | Progression to Lead & Cloud Were working with a busy and highly technical MSP based in Portsmouth that supports a wide mix of modern infrastructure environments. Theyre now hiring a 3rd Line Engineer to … strong technical skills whos ready to move beyond day-to-day support and start taking ownership of deployments, migrations, and infrastructure improvements. If youre looking for a senior engineer role with room to grow, youll be right at home here. Required Skills: Proven experience with Windows Server, Active Directory & Microsoft 365 Strong knowledge of Hyper-V including clustering More ❯

Azure 3rd Line Support Engineer: Our client is a market leading SaaS provider who due to sustained growth are seeking an Azure 3rd Line Support Engineer to join their team of technical specialists. Your main duties include: 3rd line Support Engineer acts as the escalation … issues. Maintaining a high degree of customer service. Act as an escalation point of contact for third party suppliers Providing out of hours support on a rota basis. Azure 3rd Line Support Engineer skills required: Infrastructure Management: Cloud and on-premises environments. Azure App Service: Deployment, management, troubleshooting. Azure Blob Storage: Data management, secure access. … Identity management, hybrid integration. Azure Entra: Identity governance, access policies. Security & Compliance: Identity protection, data encryption. Enterprise Integration: Hybrid cloud and on-prem systems. Desirable As an experienced Azure 3rd Line Support Engineer you will: Be a reliable self-starter who is service driven that enjoys getting the job done. Be a good troubleshooter in More ❯

3rd Line Support Engineer (Azure, 365) Southampton £40,000 - £50,000 3rd Line Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) Do you want to be an exceptional 3rd line support engineer that gets heavily involved with final escalations … Do regular updates, fix network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rd line support team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking for an … impressive 3rd Line Support engineer that wants to excel in the MSP space using the latest cutting-edge technology. 3rd Line Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) The Cloud & IT Infrastructure space is constantly shifting. Get the latest job opportunities from top More ❯

We are recruiting for a Service Desk Engineer (2nd/3rd Line) to join a respected and growing IT Managed Services Provider based in Sittingbourne, Kent. Are you an experienced 2nd or 3rd Line Engineer ready for a new challenge? Would you enjoy a work pattern that gives you regular … an ideal opportunity for someone who enjoys solving technical issues and wants to work across both infrastructure and connectivity challenges. What you will be doing: Providing remote 2nd and 3rd line support to clients across desktop and server environments Troubleshooting Windows Server, Microsoft 365, Active Directory, and Group Policy Supporting routers, switches, firewalls (WatchGuard experience a bonus … A predictable schedule you can plan around Competitive salary that reflects the commitment: £35,000 – £45,000 DOE What we are looking for: Proven experience in a 2nd or 3rd line support role, ideally within an MSP or multi-client environment Strong troubleshooting skills across Windows Server, Microsoft 365, and desktop OS Confident networking knowledge – including configuring More ❯

Overview Were looking for a confident, hands-on 3rd Line IT Engineer to join our team. If youre tired of sitting behind a screen all day and want a role where your expertise makes a real impact on-site especially in the hospitality and residential-care sectors this role could be for you. Youll be … project delivery Acting as the go-to advisor for hospitality and residential-care clients Resolving complex issues across servers, networking, virtualisation, and VoIP Leading by example for 2nd Line engineers Building long-term trust and relationships with clients Youll Need Experience In Windows Server/Desktop troubleshooting Hyper-V or VMware (ESXi) VLANs, switching, and network diagnostics 3CX More ❯

3rd Line Service Desk Engineer Location: Eastbourne Industry: IT Managed Services Setup: 5 days onsite We're looking for an experienced 3rd Line Service Desk Engineer to join our fast-growing IT Managed Services team in Eastbourne. If you love solving complex technical problems and want to make a real … Azure, Windows Server, VMware). * Acting as an escalation point for the service desk team. * Building strong client relationships through excellent service. What we're looking for: * Strong 3rd line support experience, ideally within a Managed Services environment. * Expertise in cloud and on-premise technologies. * Full UK driving license. * Experience working with both public and private sector More ❯

3rd Line Cloud Network Engineer/Permanent/Defence Location: Basingstoke Type: Permanent Salary: £50,000 - £60,000 + Company Bonus + Clearance Bonus + Benefits Clearance: Must be eligible for MOD DV (Sole British National) A primary technical partner of the MOD are looking to add to their infrastructure innovation team. This role will … be working with an existing team, collaborating with teams on supporting the mission of keeping UK Defence agile and safe. Your role will involve: As a 3rd Line Cloud Network Engineer you will join a small dynamic team of 2nd and 3rd Line engineers. Your role will involve carrying out planned activities … tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team. Examples of tasks: Responding to escalations from 2nd Line Daily checks utilising ITSM tooling. PKI certificate management for Networking devices (physical and virtual). To distribute software, firmware & security updates for network devices. To collaborate and support the More ❯

3rd Line Network Engineer - London ££50,000 - £60,000 GBP + Bonus & Package Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent 3rd Line Network Engineer - Juniper Anson McCade | London Area, United Kingdom (On-site) An excellent opportunity to join a leading IT MSP and trusted gold-level … defence partner of the UK MOD. Due to significant growth, our client is looking for a skilled 3rd Line Network Engineer to support the management, monitoring, and optimization of highly secure network infrastructure. What's in it for you? Salary up to £60k (dependent on experience) Company bonus scheme - 10% Security clearance bonus - 10% Enhanced More ❯

Role: 3rd Line Network Engineer Location: Hybrid (London office 3 days PW) Salary: £65,000 Everyone wants a great working environment, and this opportunity can provide you with just that. I am working with one of the UKs leading MSPs, winner of countless 'best place to work' awards as well as boasting a state-of … the-art newly refurbished facility who are on the hunt for a passionate and skilled Network Engineer to join their like-minded team. This is an all-encompassing role where no two days will be the same. You will get involved with every aspect of Networking be that complex projects, support, pre-sales and service delivery or helping … will be working on a multitude of projects with the latest Cisco devices and NGFWs all while providing exceptional customer service. What more could you want? Key responsibilities: Provide 3rd line support on complex issues Deploy network upgrades in specialist and bespoke projects Configure a range of IP network equipment Reviewing, modifying and network concepts and putting More ❯