3rdLine Support Engineer, COR7287 We have an excellent opportunity for a 3rdLine Support Engineer to join a thriving company based in Didcot. The Role Working as a 3rdLine Support Engineer, the successful candidate will be expected to take on all problems that … come into the support business and aid their solution. The 3rdLine Support Engineer will help with the completion of on-running project work with clients, work that can be wide-ranging with a lot of variety! The Company This is a great company to work for! They have a strong emphasis on employee engagement … and the provision of high-quality IT Support The team is friendly, helpful, and strong from a technical perspective. Joining as 3rdLine Support Engineer you will have great opportunities for development and career progression. What’s Required? Whilst enthusiasm and the ability to provide a highly personable service are key, it is hoped that More ❯
Princes Risborough, Buckinghamshire, England, United Kingdom
Absolute Recruit
3rdLine Support Engineer Location: Buckinghamshire Salary: Up to £40,000 (DOE) + Flexible Working + BenefitsWe’re seeking a talented 3rdLine Support Engineer to join a growing MSP and play a crucial role in delivering high-level technical support and leading IT projects. This role is perfect for … someone who thrives on resolving complex challenges, enjoys mentoring colleagues, and is eager to take ownership of advanced technical solutions. As a 3rdLine Support Engineer , you will act as a senior escalation point within the support team, ensuring smooth IT operations across a wide range of systems. Alongside troubleshooting complex issues, you’ll guide … and develop 1st and 2nd line engineers, while taking the lead on infrastructure and cloud-based projects. Key Responsibilities of the 3rdLine Support Engineer: In this role, you will be responsible for delivering advanced 2nd and 3rdline technical support, resolving complex IT issues, and ensuring consistently high service More ❯
Role: Senior 3rdLine IT Support Engineer Location: Witney Salary: £50,000 - £60,000 Profile A growing organisation based in Witney are looking to add a 3rdLine IT Systems Support Engineer to their team . The ideal candidate will have experience of working in a 3rdLine … IT Engineerline role and have strong communication skills. To be considered for this position you will need proven experience of working at a senior 3rdline level. Having experience of working on a variety of projects will be a massive plus for this position. Key Responsibilities To be an effective point of … contact for Internal IT, resolving issues, escalating internally, or referring to 3rd parties as appropriate Experience with Cloud environment such as Microsoft Cloud and Azure Excellent interpersonal skills and verbal communication needed for this support position Installing and configuring computer hardware, software, systems, networks, printers and scanners Liaise with senior IT team members to escalate any issues or reoccurring More ❯
3rdLine IT Engineer (Technical Account Manager) Join Our Expert TAM Team Ringwood (BH24) | Up to £39K & Great Benefits Are you a seasoned 3rdLine IT Engineer looking to take your technical career to the next level? Do you enjoy solving complex problems, building strong client relationships, and shaping technical … strategy? If so, entrust IT Group wants to hear from you. Were expanding our Technical Account Manager (TAM) Team , and were looking for a confident, customer-focused engineer with a solid background in infrastructure, cloud services, and endpoint management. This role goes far beyond support youll be a trusted advisor and project leader for your clients. Whats on … Real variety work with different clients and solve a wide range of technical challenges Professional growth well support your development every step of the way Key Responsibilities of the 3rdLine IT Engineer : Acting as the technical lead for a portfolio of clients, owning their long-term technical roadmap Delivering 3rdlineMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Oscar Technology
2nd/3rdLineEngineer (MSP) - Hybrid We're on the lookout for a 2nd/3rdLine Support Engineer to join a fast-paced, client-focused IT Solutions & Managed Service Provider (MSP). You'll be the go-to person for technical issues, working across a variety of environments … Microsoft technologies (Windows Server, Azure, M365), networking fundamentals (DNS, DHCP, firewalls), and experience in a customer-facing role where communication is key. Key Responsibilities: Handle escalations and 2nd line support tickets through the service desk Troubleshoot and resolve issues across Windows, Office 365, Azure, networks, and cloud platforms Assist with project work such as migrations, deployments, and upgrades … essential, with strong problem-solving skills and the ability to thrive in a high-energy, multi-client environment. Salary in the region £35- 45K depending on experience 2nd/3rdLineEngineer (MSP) - Hybrid Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Nextech Group Limited
Join Our Client as a 3rdLineEngineer in Milton Keynes! Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company. Position: 3rdLine Technical … They are looking for a dynamic individual to join the team and help them maintain their high standards of service in their own Internal IT function. Key Responsibilities: Provide 3rdLine Technical Support, act as an escalation point for 1st and 2nd Line Teams Assist with the implementation and maintenance of IT systems. Liaise with … of issues. Act as a key member of the team in planning, delivering, and leading on IT Projects. What We're Looking For: Proven experience in a 2nd/3rdline support role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency in Active More ❯
Watford, Hertfordshire, South East, United Kingdom
Experis
IT Core Infrastructure 3rdLineEngineer/Hybrid Network Support Administrator Location: Watford, Hertfordshire Salary: £38,500pa to £41,500pa + Extensive Benefits & Personal Development & Training Requirements: DBS Check | Full UK Driving License The Technical Landscape Includes: - Intune/Autopilot/Hybrid Network Support, Windows 10 and 11, SCCM and/or MS Endpoint, Intune … development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. About the Opportunity: - The client is currently seeking an IT Core Infrastructure 3rdLineEngineer/Hybrid Network Support Administrator to provide expert-level technical support across multiple sites. About the Role - On a daily basis, you will … fault resolution. About the Role Requirements: - You will need to build and manage Windows Servers, Configure Cisco Switches and Routers, set and monitor backup routines, configure firewalls, and provide 3rdLine Support, Automation of daily tasks where necessary and resolve complex issues. About the Technical Skills Required: Cisco networking, Firewalls, Windows Server, AD, Virtualisation, Microsoft 365 as More ❯
Princes Risborough, Buckinghamshire, South East, United Kingdom
XACT PLACEMENTS LIMITED
3rdLine Support Engineer Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive 3rdLine Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in … the education sector. What youll do: Provide 2nd & 3rdline support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What youll bring: Strong experience More ❯
3rdLine IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rdLine IT Engineer to join their growing vibrant and collaborative Service Desk team. Youll be working alongside a close … and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of their 3rdLine IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd lineMore ❯
Princes Risborough, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Xact Placements Limited
3rdLine Support EngineerPrinces Risborough (Hybrid)£35,000 - £40,000 We’re looking for a skilled and proactive 3rdLine Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in the education … sector. What you’ll do: Provide 2nd & 3rdline support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What you’ll bring: Strong experience More ❯
Job Title: IT Support Engineer (2nd/3rdLine) Type: Full Time, Permanent Salary: £35,000 Location: LondonEnergy EcoPark, Edmonton About LondonEnergy: LondonEnergy operates the second largest waste contract in the UK, handling and processing nearly 750,000 tonnes of London's waste every year. We have a dedicated team of people working across our … enough waste from energy to power 80,000 homes every year and recycle 70% of items through our Reuse and Recycling Centres. About the role: As the 2nd/3rdLine IT Support Engineer, you will be crucial in implementing and supporting IT systems across the organisation. You will be part of a dynamic IT … IT architecture, installation and escalating additional IT support. Experience delivering IT Engineering projects. Experience resolving IT incidents and fulfil IT requests through the service desk. Experience in 2nd Line IT Engineering and support. IT training, certification and (or) degree. Drivers license. Benefits Private Medical & Life Insurance Company Pension Scheme Annual Leave Package Employee Recognition Scheme Access to Employee More ❯
Witney, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Profectus
Profectus has a brand new opportunity for a well-established company who are growing their existing support team in Witney. The position 3rdLine Support/Support Engineer is required for supporting their growing internal team. The position is based in their Witney office within their IT team supporting internal and external clients. Duties and … Responsibilities 3rdline support to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/2nd line engineers Skills and Requirements More ❯
O ffice Based 5 Days Monday - Friday Key skills: 2 nd and Some 3 rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. My client is the rapidly … work as part of a busy team responsible for the delivery of Networking and Infrastructure services across a variety of departments, within a fast-paced environment. The 2nd & some 3rdLine Network and Infrastructure Engineer will be the main contact for high profile individuals in this major site, the role specialises in the configuration and … long-term career with a chance for advancement within the company. You will also receive first class training. Office Based 5 Days Monday Friday Key skills: 2nd and Some 3rdLine, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure More ❯
3rdLine Messaging Application Engineer - Perm Location: Basingstoke, 5 days on-site Type: Permanent Salary: £50,000 - £55,000 + Company Bonus + Benefits Clearance: Must be eligible for DV Clearance - Active SC Beneficial A primary technical partner of the MOD are looking to add to their Infrastructure Messaging team, the role involves solving technical … support are Monday to Friday 08:00 - 18:00 per week to cover 37 hours. This could be on an early or late start, rotated as directed by line manager. Your benefits: 26 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits More ❯
IT Support Engineer (1st to 3rdline) London based The candidate will provide these services to the end customer: End-user device support (Windows/Mac desktops/laptops) Printer and peripheral troubleshooting Network patching and basic networking fixes Software installation and basic troubleshooting New user setup, movers and leaver offboarding Asset Management Ticket triage … and escalation 1st and 2nd line support Candidates will need to have: Strong field experience Familiarity with ticketing systems (Halo PSA, Autotask, Service Now etc). Familiarity with RMM tools like (Datto RMM, Ninja RMM etc) Has strong communication skills Work well under pressure For more information please apply asap Gigabit Group acts as an employment business for More ❯
ThirdLine Technician Annual Salary: Up to £37,000, dependent on experience Location: Hampshire Job Type: Full-time - hybrid Hours: 35 hours per week, Monday to Friday 09:00-17:00, plus on-call rota ThirdLine IT Service Desk Technician, where you will play a pivotal role in maintaining the seamless operation of our IT … infrastructure by resolving complex technical issues escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues … to resolve technical issues. Assist in managing SLAs and ensuring service quality. Required Skills & Qualifications: Proven experience of at least 3-5 years in a second or third-line IT support role, managing escalated issues and providing advanced troubleshooting. Strong knowledge of Linux and Windows systems, and experience with FreeSwitch. Experience with AWS infrastructure and cloud services. Deep More ❯
ThirdLine Technician Annual Salary: Up to £37,000, dependent on experience Location: Hampshire Job Type: Full-time - hybrid Hours: 35 hours per week, Monday to Friday 09:00-17:00, plus on-call rota ThirdLine IT Service Desk Technician, where you will play a pivotal role in maintaining the seamless operation of IT infrastructure … by resolving complex technical issues escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across … to resolve technical issues. Assist in managing SLAs and ensuring service quality. Required Skills & Qualifications: Proven experience of at least 3-5 years in a second or third-line IT support role, managing escalated issues and providing advanced troubleshooting. Strong knowledge of Linux and Windows systems, and experience with FreeSwitch. Experience with AWS infrastructure and cloud services. Deep More ❯
Watford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Marshall Resource Partners Ltd
Global Infrastructure Engineer Location: Offices around the M25, including Watford and High Wycombe remote working with occasional visits to their offices Reports To: Global Head of IT About us: We are a global leader in live broadcast facilities and production services, delivering world-class solutions for sports, entertainment, and corporate productions. Job Overview: Were looking to bring in … a Global Infrastructure Engineer to support a major cloud migration project. This role is critical for our shift to a modern cloud-first environment. The right person must be confident working across a global Microsoft 365 and Azure estate and experienced in cloud-native infrastructure. Key focus areas: Strong hands-on experience with Azure including deployments, resource management More ❯
for career progression within a forward-thinking organisation that values innovation and long-term development. Your new role My client is seeking a highly skilled and proactive ThirdLine IT Service Desk Technician to join its dedicated IT team. This position plays a vital role in ensuring the stability and performance of the organisation's IT infrastructure by … resolving complex technical issues escalated from first- and second-line support.The successful candidate will serve as a subject-matter expert in advanced networking, server management, and SIP-based telecommunication systems. They will support business-critical operations and contribute to maintaining high service levels across the organisation. What you'll need to succeed Solid knowledge of both Linux and More ❯
Leatherhead, Surrey, England, United Kingdom Hybrid / WFH Options
Recruitvirt Ltd
with monitoring tools such as Aria Operations and LogicMonitor, automation/scripting (PowerCLI, Bash), and patch management. About the Role I am looking for a Senior Managed Services Engineer with deep technical expertise in VMware Cloud Foundation (VCF), VMware NSX, and Veeam Backup & Replication to join our dynamic Managed Services team. You’ll be responsible for delivering exceptional … remote-first team. Comfortable presenting technical updates and guidance to clients, both virtually and in person. Desirable (but not essential) VMware certifications (VCP-DCV, VCP-NV) Veeam Certified Engineer Experience with SRM, vRealize/Aria, or cloud-native backup integrations Experience with Omnissa Horizon ITIL Foundation or experience working in ITIL-governed environments Experience working with hybrid and More ❯