london (clapham), south east england, United Kingdom Hybrid / WFH Options
Mackenzie Jones
IT Manager - 3rdLine Support. £50K + Benefits Package. Permanent. Clapham, London. Onsite - Monday to Friday - Term Time/Flexibility to work from home during school holidays. * Education Sector experience preferred* *Must be Eligible to work in the UK* The IT Manager must have hands-on 2nd …/3rdLineSupport experience & ideally Education Sector experience. Additional IT Support is provided by an external MSP which provide 3rdLine Support. Role will support 240 staff & 800 students. *Will consider a Senior IT Engineer with Education … Sector experience* Skills Experience Required: IT Manager/or/Senior IT Engineer - 3rdLine IT Engineer - Education Sector experience. 2nd Line/3rdLine IT Support experience - hands-on. MS 365 Administration. Windows 11/10. SupportMore ❯
High Wycombe, Buckinghamshire, South East, United Kingdom
100% IT Recruitment Ltd
3rdLine Infrastructure Support Engineer Nr High Wycombe £50,000 + Bonus + Benefits This is a fantastic opportunity for you, a 3rdline Infrastructure Support Engineer/4th line/Technical Specialist, to join a leading IT … key skills being: VMWare - building from scratch SAN - set-up and manager - deep knowledge VEEAM or equivalent As well as these key skills, the 3rdline Infrastructure Support Engineer will require: Strong experience of virtualised environments including installation, configuration, and management. (VMware, Hyper-V etc … to management. Show a pro-active attitude towards Technical Support. Conduct yourself in a professional manner when visiting customers. 5+ years' experience as a 3rdline IT infrastructure engineer actively supporting the technologies listed above. 5+ years of experience in a Customer Support role. If More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Hawk-Eye Innovations Ltd
Job Title: 3rdLineSupport Engineer Location: London or Basingstoke (hybrid with two days per week minimum in the office) Contract : Full Time Salary : £37,000 per annum plus benefits About the Role Hi, I'm Andy Calvert, IT Director and hiring manager for this … role. I'm excited to invite you to apply to join our team as a 3rdLineSupport Engineer at Hawk-Eye Innovations. This role will focus on IT projects and continuous improvement of our existing infrastructure while implementing innovative solutions. If you are passionate … about expanding our 3rdlinesupport team, enhancing coverage, and providing expert perspectives to tackle technical challenges then this could be the ideal role for you! Key Responsibilities: Provide expert-level 3rdlinesupport for IT systems, including MS Entra More ❯
3rdLineSupport Technician, Windows, Cloud, Woodstock, Oxfordshire to £45,000 A leading Service Provider is looking to recruit a 3rdLineSupport Technician to provide outstanding support for their client of 900 users based in Woodstock, Oxfordshire … and offices around the UK. This role is a mixture of 3rdLine/infrastructure support, system maintenance tasks & project work and requires the technician to be flexible, agile and resourceful. Good communication skills are essential as are an attention to detail, the quality of … build own knowledge and experience to keep up to date with existing and emerging technologies Monitor and troubleshoot server and network performance Liaise with 3rd parties in regard to logging technical queries Carry out 3rdline daily checks, reporting & resolving issues to the agreed procedure Ensure More ❯
3rdLineSupport Technician, Windows, Cloud, Woodstock, Oxfordshire to £45,000 A leading Service Provider is looking to recruit a 3rdLineSupport Technician to provide outstanding support for their client of 900 users based in Woodstock, Oxfordshire … and offices around the UK. This role is a mixture of 3rdLine/infrastructure support, system maintenance tasks & project work and requires the technician to be flexible, agile and resourceful. Good communication skills are essential as are an attention to detail, the quality of … build own knowledge and experience to keep up to date with existing and emerging technologies * Monitor and troubleshoot server and network performance * Liaise with 3rd parties in regard to logging technical queries * Carry out 3rdline daily checks, reporting & resolving issues to the agreed procedure * Ensure More ❯
London, Abingdon, Oxfordshire, United Kingdom Hybrid / WFH Options
Ashdown Group
their SME clients across the Greater London area. Working in a very small team you will provide a wide range of 1st, 2nd and 3rdlinesupport to a select number of clients. The ideal candidate will be confident working up to 3rdline … their own initiative. The position is homebased with travel to clients in Central London three days a week. Key Responsibilities: Provide 1st, 2nd and 3rdline IT support to clients across London, troubleshoot and resolve issues. provide technical advice and guidance to clients. Support … be suitable for the role you will have the following: Must have previous experience of working for an MSP. Solid experience of working at 3rdlinesupport and willing to cover 1/2nd line duties Confident in supporting Microsoft Office 365, Windows More ❯
3rdLine IT Support Engineer - Chobham - £43,000 + Great Opportunity! Role : 3rdLine IT Support Engineer Location : Chobham Salary: £37,000 - £43,000 + Benefits Interviewing Immediately - Apply Now My client are on the lookout for an experienced 3rdLine IT Support Engineer to join their growing IT team, you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will … Office 365/Azure ** Networking - Firewalls/Routers/Switches ** Backup Experience ** MDM Intune ** Cisco Requirements: ** 5+ years of current MSP experience as a 3rdLine Engineer The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on More ❯
horsham, south east england, United Kingdom Hybrid / WFH Options
In Technology Group
3rdLine IT Support Engineer – Horsham - £40,000 + Great Opportunity! Role : 3rdLine IT Support Engineer Location : Horsham Salary : £35,000 - £40,000 + Benefits Interviewing Immediately – Apply Now My client are on the lookout for an experienced 3rdLine IT Support Engineer to join their growing IT team, you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will … Office 365/Azure ** Networking – Firewalls/Routers/Switches ** Backup Experience ** MDM Intune ** Cisco Requirements: ** 3+ years of current MSP experience as a 3rdLine Engineer The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on More ❯
West Sussex, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLine IT Support Engineer - Horsham - £40,000 + Great Opportunity! Role: 3rdLine IT Support Engineer Location: Horsham Salary: £35,000 - £40,000 + Benefits Interviewing Immediately - Apply Now My client are on the lookout for an experienced 3rdLine IT Support Engineer to join their growing IT team, you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will … Office 365/Azure ** Networking - Firewalls/Routers/Switches ** Backup Experience ** MDM Intune ** Cisco Requirements: ** 3+ years of current MSP experience as a 3rdLine Engineer The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Pioneer Search
Infrastructure Support Specialist, 3rdline Salary: £55,000 - £65,000 Location: London, hybrid A leading London market insurer is looking for a 3rdline Infrastructure Support Specialist to join their team. This role offers the opportunity to work with advanced … infrastructure technologies in a dynamic environment, delivering technical solutions and supporting critical IT operations. Responsibilities: Plan and deliver infrastructure upgrades and migrations Provide 3rdline technical support, resolving complex issues, and collaborating with IT teams to enhance system performance. Document processes, and guiding best practices … across the infrastructure function. Resolve complex issues, escalated by 1st and 2nd line engineers. Implement minor adjustments while following the change management procedures. Skills and requirements: VMware Azure services - (Device mangement, Entra ID and SAML) Windows 10/11 Citrix - Citrix Cloud and Citrix DaaS Nutanix or other More ❯
Abingdon, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Ashdown Group
A great opportunity for a personable IT Support Engineer who enjoys autonomy and is looking for a broad and varied role. Our client is a small but dedicated MSP offering support to … their SME clients across the Greater London area. Working in a very small team you will provide a wide range of 1st, 2nd and 3rdlinesupport to a select number of clients. The ideal candidate will be confident working up to 3rdline … is homebased with travel to clients in Central London three days a week. Key Responsibilities: Provide 1 st , 2 nd and 3 rd line IT support to clients across London, troubleshoot and resolve issues. provide technical advice and guidance to clients. Support a broad More ❯
3rdLineSupport Engineer Salary: £40,000 - £50,000 Location: High Wycombe Office based 5 days a week About the Role A client of ours are looking to grow within the IT Support team, we are looking for a 3rdLineSupport Engineer who has experience working with Windows Servers, Office365 and Networks in an ITIL environment. The company are small to medium sized and are looking to grow due to an increasing client base. Based in High Wycombe and this position is office based 5 days More ❯
2nd/3rdLine Engineer MSP - Central London Up to £50,000 DOE Are you a forward-thinking 2nd/3rdLine Engineer ready to step into a role that’s as much about innovation as it is about technical support? We … scoping and planning to delivery and post-implementation support. You’ll also act as a senior escalation point for the 1st and 2nd Line teams, helping to mentor and guide junior engineers. If you're someone who enjoys working across multiple technologies and client environments … and thrives when driving technical standards forward, this could be the ideal next step for you. Key Responsibilities: Solid experience as a 2nd/3rdLine or Senior Engineer in a Managed Service Provider environment Proven track record in delivering infrastructure and cloud projects, including migrations, upgrades More ❯
london (kingston upon thames), south east england, United Kingdom Hybrid / WFH Options
Reveal Media
Purpose The primary objective of the Helpdesk is to provide ongoing support and assistance to customers for any product related issues. The 3rdlineSupport Engineer is an important part of the Helpdesk team, providing customer software support for DEMS related … a passion for emerging technologies and the drive to ensure the Helpdesk achieves its primary objective. Your Responsibilities and Tasks DEMS/Software Support Act as the escalation point of contact for all reported issues or queries (via telephone or email) relating to DEMS. Receiving, logging, and tracking … degree of customer service, ensuring calls are logged, issues updated and calls closed or escalated as required, in a timely fashion and in line with service level agreements. Provide training and rollout support on DEMS internally and externally as required. Arranging for additional technical supportMore ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Hotality IT Solutions Ltd
We provide IT Support, Wi-Fi, phone systems, CCTV, networking … in-room TV entertainment/casting solutions and lots more to over 230 hotels across the UK and Ireland. We are looking for a 3rdLine Engineer working 09:00-18:00 weekdays. Your role would include a mixture of project work and IT Support … a work-from-home role. A typical week might look like this, although obviously it varies with the number of projects or IT support needed: Monday - building a server from the office Tuesday - installing the server and network switches at the hotel and documenting it Wednesday - on the More ❯
Microsoft 365, Azure, Windows Server, Hyper-V, Intune, iSCSI or SANs 3rdLine IT Support & Project Engineer At the heart of my client’s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast … paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it’s a position where deep technical expertise meets proactive leadership, where solving complex problems is part of everyday life, and where no two days are ever the same. From the moment … supported them, but because you've helped design and build them. You’re the final point of escalation for the 1st and 2nd line teams, the go-to expert when the difficult problems arise. Your colleagues rely on your insights, your experience, and your calm, methodical approach when More ❯
Are you ready to take your career to the next level? Our client is on the lookout for a dynamic and skilled ThirdLine Network Engineer to join their vibrant support team! If you are passionate about providing exceptional technical support and thrive in … a fast-paced environment, this could be the perfect opportunity for you! Position: ThirdLine Network Engineer Location: Near Canterbury, (with occasional travel) Hours: 37.5 hours/week, Monday to Friday, 9 AM to 5:30 PM (1-hour unpaid lunch) On-Call Rota: Currently 1 week in … etc if you wish to join in A brilliant on boarding process to set your Career objectives Monthly 1-2-1's to support you Bi-annual reviews to acknowledge your contribution, strengths and any development areas Annual pay reviews Career development The opportunity to work with cutting More ❯