1 to 25 of 115 Permanent Acceptance Criteria Jobs in the South East

future-state processes that incorporate Salesforce Agentforce agents, Data Cloud (Data 360), and MCP-based integrations Gather business requirements, high-level user stories, and acceptance criteria for AI agent workflows — including agent actions, guardrails, escalation paths, and human-in-the-loop checkpoints Assess data readiness … align stakeholders on priority and sequencing Work with technology teams (Salesforce, data engineering, AI/ML engineers) to produce detailed user stories and acceptance criteria that support development and QA, including for Agentforce agent builds and MCP server/tool integrations Maintain stakeholder expectations, communicate trade-offs ...

stakeholders to understand the underlying business problem, challenging proposed solutions where appropriate to ensure alignment with product direction. Turning agreed needs into user stories, acceptance criteria and process definitions developers can build from without guessing, with precision on entitlement and data rules. Write and maintain the platform … Strong elicitation and facilitation skills: comfortable running workshops with senior stakeholders and pushing back on vague asks. Requirements writing that engineers use - user stories, acceptance criteria and process notation such as BPMN. Practical use of AI tools in analysis and documentation, and able to write requirements ...

challenge businessprocesses to ensure the target outcomes can be delivered effectively, including structured stakeholder and customer interviewsas needed. Turn agreed needs into user stories, acceptance criteria and process definitionsdeveloperscan build from without guessing, with particular precision on entitlement and data rules. Write and maintain the platform's business … elicitation and facilitation skills: comfortable running workshops with senior stakeholders and pushing back on vague asks. Requirements writing that engineers actually use: user stories, acceptance criteria and process notation such as BPMN. Practical use of AI tools in analysis and documentation, and able to write requirements ...

owned surfaces shipped within the target release window. Requirements quality: Reduction in mid-sprint requirement clarifications and rework attributable to ambiguous PRDs or acceptance criteria, measured via engineering feedback each quarter. Enablement coverage: 100% of shipped capabilities in the owned area have current capability documentation and a delivered … Server, MCP Proxy, and LLM proxy. Turn signal into engineering-ready requirements. Translate market, customer, and competitive input into clear PRDs, user stories, and acceptance criteria — using LLM-based tools to synthesize call notes, support tickets, standards documents, and usage data into prioritization insight, while retaining full accountability ...

artefacts are complete, consistent, and compliant with internal standards and contractual requirements. Services must be designed to meet business objectives, operational needs, and service acceptance criteria at all times. Key Duties Include Define, maintain, and continuously improve the Service Design and Service Transition Plan, ensuring alignment with contractual … decommissioning processes. Ensure all service designs support safe, controlled implementation of changes, minimising disruption to live services and customers. Define and manage service acceptance criteria, system impact assessments, and traceability from business requirements through to delivery and testing. Coordinate across suppliers and interfacing parties to ensure integrated service ...

across the business to elicit, analyse and document requirements for systems and software enhancements Translating business needs into high-quality user stories with clear acceptance criteria Creating “as-is” and “to-be” process documentation to support change and improvement Managing and refining product backlogs, supporting prioritisation and delivery … bridge between business and IT teams, providing clarity and direction throughout delivery Facilitating workshops and discussions to drive alignment and decision making Supporting User Acceptance Testing, including test case creation and defect resolution Monitoring scope and identifying risks to ensure delivery stays aligned to business objectives Contributing to continuous ...

Requirements Elicitation & Analysis: Partner with stakeholders across the business to gather, analyse, and document requirements for systems, software enhancements, and process improvements. User Stories & Acceptance Criteria: Translate business needs into high-quality user stories with clear acceptance criteria to support Agile delivery teams. Process Mapping & Improvement … experience working as a Business Analyst within a delivery-focused environment. Strong requirements engineering, analysis, and documentation skills. Experience writing user stories and defining acceptance criteria. Excellent stakeholder management skills with the confidence to challenge, influence, and drive outcomes. Experience working within Agile environments, including Scrum and/ ...

collaborative working sessions to uncover user needs and business problems. Translate strategic objectives, user needs, and business requirements into clear product initiatives, user stories, acceptance criteria, and delivery outcomes. Support product backlog creation, refinement, prioritisation, and release planning activities, ensuring work is aligned to customer and business value. … engagement, requirements elicitation, process analysis, and solution definition. Experience supporting Agile product delivery using Scrum, Kanban, or similar delivery frameworks. Experience creating user stories, acceptance criteria, process models, and other analysis artefacts. Experience within Insurance, Risk, Financial Services, Analytics, or other regulated industries. Experience supporting digital products, analytics ...

understand user and business needs Map end-to-end services, business processes, customer journeys, and operational workflows Translate business requirements into user stories, acceptance criteria, process models, business rules, and functional specifications Support backlog management, refinement, prioritisation, and delivery readiness activities Work closely with Product Owners, Designers, Developers … data, service performance, and operational insights to identify opportunities for improvement Contribute to option assessments, feasibility analysis, risk identification, and business impact evaluation Support acceptance testing, release readiness, and operational handover activities Present recommendations, risks, impacts, and proposals to stakeholders and governance forums Champion continuous improvement and contribute ...

delivery team working on public sector digital services. You will work closely with developers throughout the Service Delivery Lifecycle , from backlog refinement and acceptance criteria through to release. You will take ownership of quality at feature level, build and maintain robust test automation, and contribute to test strategy … comfortable working collaboratively with developers within an Agile delivery environment. Key Responsibilities Test web application features end to end, from backlog refinement and acceptance criteria through to release. Collaborate closely with developers throughout the delivery lifecycle. Contribute to backlog refinement, sprint planning, retrospectives, and other Agile ceremonies from ...

archiving Strong business process mapping and analysis experience Requirements gathering through workshops and stakeholder interviews Experience producing functional and non-functional requirements User stories, acceptance criteria and backlog prioritisation Strong stakeholder management across business and technology teams Good understanding of Agile delivery Exposure to cloud technology … improvement Produce process maps, stakeholder analysis and data flow documentation Define and prioritise functional and non-functional requirements Develop user stories and detailed acceptance criteria Work with Product Managers, architects, engineers and operational teams Support proofs of concept and technology pilots Help define future target operating models Assess ...

Experience running requirements gathering and discovery workshops with business stakeholders Ability to translate business requirements into structured functional designs and testable outcomes Experience creating acceptance criteria, process maps, and managing UAT activities Strong contact centre knowledge, including IVR design, routing strategies, queue management, and workforce management concepts Understanding … document customer journeys, call flows, routing strategies, and functional requirements Develop Genesys Architect solutions, including IVR menus, queue structures, and routing logic Define acceptance criteria and coordinate end-to-end UAT activities Conduct change impact assessments and support governance processes Evaluate integrations across CRM, AI, and contact centre ...

leaders to identify high-value questions, decisions, and opportunities to improve processes through data. Translate business questions into prioritized data product opportunities, clear requirements, acceptance criteria, success measures, and measurable outcomes. Combine relevant data products across domains to create integrated, fit-for-purpose solutions for specific business needs. … business questions. Experience defining business concepts, shared meaning, relationships, or information models for cross-domain data products. Experience partnering with business analysts on specifications, acceptance criteria, testing, validation, and success measures. Strong business acumen, data fluency, systems thinking, problem-solving, stakeholder influence, and facilitation skills. Experience in pharmaceutical ...

target platforms, and expose cross-system risks early Capture data requirements, including data mapping and data flows between systems Write clear user stories and acceptance criteria and keep requirements traceable through to delivery Work with Product, Architecture and Engineering to resolve ambiguity and support design decisions Provide … architecture artefacts (REST, JSON/XML, Postman or Swagger) Working knowledge of SQL and data mapping or data modelling Experience writing user stories and acceptance criteria in an Agile environment using Jira and Confluence Confident working with senior stakeholders and technical teams, and comfortable challenging assumptions Minimum ...

that is being modernised while it serves live customers. Quality and standards. Peer review, automated tests at unit, integration and end-to-end level, acceptance criteria, release notes. You contribute to our engineering standards and help hold everyone's work to them, including our partner's. AI-first … Level 1 environment. Find repetitive work and automate it. How we work PCI DSS Level 1 environment: peer review, test coverage, acceptance criteria and release notes are audit evidence, not ceremony. Java and Spring Boot today. We expect to introduce Kotlin on the new platform and want people ...

colleagues and third-party suppliers Review requirements, supplier artefacts and solution designs, challenging constructively and escalating material gaps, risks and dependencies Define measurable outcomes, acceptance criteria and success measures and support post-delivery validation and lessons learned Skills Required for the Technical Business Analyst: Experience of eliciting, analysing … documenting and validating functional requirements and acceptance criteria Experience of defining non-functional requirements such as performance, security, resilience, recoverability, operability and supportability Experience of technical and data analysis covering integrations, data quality, migration, reconciliation and controls Knowledge and experience of AI implementation are desirable but not required ...

Marketing team, building trusted partnerships with business leaders and stakeholders.* Lead discovery sessions, workshops, and stakeholder interviews to define business processes, requirements, user stories, acceptance criteria, and measurable business outcomes.* Partner with Product Owners, delivery teams, architects, and vendors to ensure solutions are feasible, scalable, compliant, and aligned … removing ambiguity, facilitating decisions, and validating that delivered capabilities meet business needs.* Partner with testing and change management teams to support test scenarios, user acceptance testing, adoption planning, and readiness activities.* Monitor the health, performance, and continuous improvement opportunities for Marketing Commercial applications and related digital capabilities. **What makes ...

Work with Product Owners to turn insights into prioritised problem statements and feature ideas. Requirements Definition Write clear, testable and value-focused user stories, acceptance criteria, business rules and user journeys. Create process maps, data flows, interaction diagrams and system behaviour definitions tailored for Evolve. Shape epics/… solid grasp of IT systems, integrations, APIs, data models and application behaviour. The ability to translate business needs into product requirements, user stories and acceptance criteria. Proficiency with analysis, mapping and documentation tools (e.g., Azure DevOps/Jira, Visio, process modelling). A good understanding of Agile delivery, testing ...

blockers and escalating constraints where required. Ensure clear ownership of actions, decisions and deliverables across all contributing teams. Coordinate implementation, operational readiness, testing, business acceptance and transition into BAU. Ensure appropriate closure, handover and post-implementation activity is completed. Operate as the day-to-day delivery leader … Accountable for ensuring appropriate testing and quality assurance is planned and completed for initiatives within the pod. Ensure appropriate test planning, business validation and acceptance criteria are incorporated into delivery plans. Ensure defects and quality risks are visible, appropriately prioritised and resolved or formally accepted before implementation. Escalate ...

effectively. Analyse, map, and document business processes, workflows, and system requirements. Gather, validate, and prioritise business and user requirements. Create and maintain user stories, acceptance criteria, and supporting documentation. Work closely with stakeholders to understand business challenges and identify opportunities for improvement. Build and maintain strong relationships with ...

understand existing processes and identify opportunities for improvement. Producing AS-IS and TO-BE process maps, user stories, use cases, business rules and acceptance criteria. Supporting Microsoft Dynamics 365 requirements across areas such as CRM, Customer Engagement, Membership, Student Management, Business Central and/or Finance & Operations. Working with … applications. Understanding APIs, data flows and system interfaces. Supporting data migration, transformation, mapping and validation activities. Developing UAT requirements, test scenarios, test scripts and acceptance criteria. Coordinating UAT, defect management, retesting and business sign-off. Supporting project delivery, implementation and system upgrades. Acting as the bridge between business users ...

understand existing processes and identify opportunities for improvement. Producing AS-IS and TO-BE process maps, user stories, use cases, business rules and acceptance criteria. Supporting Microsoft Dynamics 365 requirements across areas such as CRM, Customer Engagement, Membership, Student Management, Business Central and/or Finance & Operations. Working with … applications. Understanding APIs, data flows and system interfaces. Supporting data migration, transformation, mapping and validation activities. Developing UAT requirements, test scenarios, test scripts and acceptance criteria. Coordinating UAT, defect management, retesting and business sign-off. Supporting project delivery, implementation and system upgrades. Acting as the bridge between business users ...

manage product backlogs, ensuring priorities align with user needs, business objectives, and delivery goals. •Translate strategic outcomes into clear user stories and acceptance criteria. •Work closely with delivery teams to ensure products are delivered effectively and provide measurable value. •Support agile ceremonies including sprint planning, backlog refinement, reviews … managing product backlog – paired with the ability to use qualitative and quantitative data to support decision-making. •Ability to write clear user stories, acceptance criteria, and product requirements which are then prioritised based on value. •Experience working within multidisciplinary agile teams across engineering, design, architecture and delivery. •Strong ...

requirements are clearly understood and correctly implemented and support system configurations, testing and deployment activities where relevant Define and format requirements to support User Acceptance Testing (UAT) and develop test scripts and validate system functionality against requirements Support colleagues and end users during procurement and testing through analysis … Experience required Minimum 3 years' Business Analysis experience delivering digital products, websites, mobile applications or customer-facing technology solutions Strong experience writing user stories, acceptance criteria and functional specifications Experience working within Agile delivery environments Experience with website redesigns, platform migrations and mobile app development projects Understanding ...

Understanding of AI governance, responsible AI, risk and quality . Strong knowledge of requirements, process modelling and Agile delivery. Experience with backlogs, user stories, acceptance criteria and UAT. Familiarity with Azure DevOps, Jira or similar delivery tools. Experience supporting AI adoption, change and transition to BAU. Proven experience ...